Loan Officer Resume Example & Writing Guide

Use this Loan Officer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re passionate about helping people and want to be part of a rewarding career that helps families, individuals, and businesses achieve their goals, you might want to consider becoming a loan officer.

As a loan officer, you’ll work with clients to assess their financial situation and determine which type of loan would be best for them. You’ll also help them fill out the necessary paperwork, submit it to the lender, and guide them through the approval process. And once everything is approved, you’ll coordinate all aspects of the loan so that everything goes smoothly for your client.

Here are some tips and an example to help you write a compelling loan officer resume that will get you noticed by hiring managers everywhere.

Michael Garcia
Houston, TX | (123) 456-7891 | [email protected]

Seasoned loan officer with more than 10 years of experience in the mortgage industry. Proven track record of successfully closing loans and providing excellent customer service. Skilled in all aspects of the mortgage process, from pre-approval to post-closing.

University of Texas at Arlington Jun '10
B.S. in Business Administration
Company A, Loan Officer Jan '17 – Current
  • Managed a portfolio of $1B in commercial real estate loans and originated over $100M in new business annually.
  • Created, implemented, and managed the company’s first-ever digital marketing strategy to increase online leads by 300%.
  • Oversaw all aspects of loan origination including underwriting, processing, closing, funding, servicing, collections as well as vendor management for document preparation services.
  • Developed an automated workflow process that reduced cycle time from application to funding by 50% while maintaining 100% compliance with regulatory requirements.
  • Led team responsible for managing approximately $500M in existing commercial real estate loans which included account analysis and reporting on delinquency trends and loss mitigation strategies.
Company B, Loan Officer Jan '12 – Dec '16
  • Created a database of over 1,000 potential clients and followed up with them regularly to increase client acquisition by 25%
  • Followed up on all loan applications to ensure that the application was complete before submitting it for underwriting
  • Managed relationships with existing customers by following up on their loans’ progress throughout the entire process
  • Increased customer satisfaction ratings by 15% through improved communication techniques during sales calls
  • Closed deals worth $1M+ annually; consistently ranked as top producer among 30+ Loan Officers
Company C, Loan Processor Jan '09 – Dec '11
  • Worked with Lending Partners to service loans and managed over 50 accounts, while providing the best customer experience possible.
  • Managed the maintenance of existing loan portfolios by analyzing payment performance and workout options for delinquent clients.
  • Participated in credit approval process which included all aspects of underwriting including pricing analysis, review of financial statements and appraisal documents when applicable.
  • Certified Mortgage Banker (CMB)
  • Certified Mortgage Processor (CMP)
  • Certified Mortgage Underwriter (CMU)

Industry Knowledge: Mortgages, FHA, VA, Jumbo, HELOC
Technical Skills: Microsoft Office Suite, Intuit, Experian, Lending Tree, Zillow
Soft Skills: Teamwork, Leadership, Time Management, Public Speaking, Problem Solving, Decision Making

How to Write a Loan Officer Resume

Here’s how to write a loan officer resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will see. And they’re the best way to showcase your experience and qualifications.

So it’s crucial that you use them to your advantage. And the best way to do that is by using specific, descriptive language. For example, rather than saying you “managed loan applications,” you could say you “managed more than 100 loan applications per month, resulting in a 98% approval rate.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Related: What Is a Loan Officer? How to Become One

Identify and Include Relevant Keywords

When you apply for a loan officer role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job, like “mortgages” or “loan processing.” If your resume doesn’t have enough of the right terms, the ATS might automatically reject your application.

To increase your chances of getting an interview, make sure to include relevant keywords throughout your resume. You can find them in the job posting or by reading through a list of common loan officer keywords below:

  • Mortgage Lending
  • Loans
  • Residential Mortgages
  • Refinance
  • Working with First-Time Home Buyers
  • Credit
  • Investment Properties
  • Loan Origination
  • Real Estate
  • Banking
  • Commercial Real Estate
  • U.S. Federal Housing Authority (FHA)
  • U.S. VA Loans
  • Foreclosures
  • U.S. FHA Financing
  • Residential Real Estate
  • Credit Analysis
  • Loan Process
  • Consumer Lending
  • Short Sales
  • Loan Processors
  • Credit Risk
  • Consumer Finance
  • Mortgage Industry
  • Working with Investors
  • Commercial Loans
  • Lines Of Credit
  • Financial Services
  • Real Estate Financing
  • Asset Based Lending

Showcase Your Technical Skills

Loan officers use a variety of software programs and systems to process loans and track their progress. Being proficient in the use of these programs is essential to the job. Some of the most commonly used programs are Microsoft Office Suite, loan origination software, and customer relationship management (CRM) software. Additionally, loan officers need to be familiar with financial concepts and terminology.

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