Career Development

What Does a Logistics Account Executive Do?

Find out what a logistics account executive does, how to get this job, and what it takes to succeed as a logistics account executive.

Logistics account executives are sales professionals who specialize in the logistics industry. They work with a variety of companies that need to move goods from one place to another—everything from retail stores to manufacturers to wholesalers and more.

Logistics account executives help these companies find the best ways to get their products where they need to go. This might include finding the right shipping company, negotiating rates and fees, or even helping them develop new processes for getting their products to customers faster.

Logistics Account Executive Job Duties

A logistics account executive typically has a wide range of responsibilities, which can include:

  • Negotiating with suppliers on price and terms of delivery for goods purchased for resale
  • Analyzing data to identify trends in customer preferences or patterns in product demand
  • Managing inventory levels by developing a forecast of future demand for products based on current sales levels and competitor activity
  • Establishing relationships with new customers, including visiting them in person or making phone calls to introduce themselves and learn about their needs
  • Reviewing invoices and shipping documents to ensure that items are being shipped to the correct location and billed correctly
  • Recommending changes to existing supply chain procedures to improve efficiency or profitability
  • Tracking inventory levels to ensure that they remain within specified limits
  • Coordinating transportation arrangements with third parties, such as trucking companies or railroads, to move goods from one location to another
  • Developing contracts with suppliers that outline responsibilities for both parties in delivering products to customers

Logistics Account Executive Salary & Outlook

Logistics account executives’ salaries vary depending on their level of education, years of experience, and the size and industry of the company. They may also earn additional compensation in the form of commissions and bonuses.

  • Median Annual Salary: $62,500 ($30.05/hour)
  • Top 10% Annual Salary: $125,000 ($60.1/hour)

The employment of logistics account executives is expected to grow at an average rate over the next decade.

Demand for logistics services will continue to increase as companies seek to improve efficiency and reduce costs. Logistics account executives will be needed to help clients plan and implement logistics strategies that are cost-effective and efficient.

Logistics Account Executive Job Requirements

A logistics account executive typically needs the following qualifications:

Education: Logistics account executives are typically required to have a bachelor’s degree in a field such as business, logistics, supply chain management or a related discipline.

Training & Experience: Most logistics account executives will receive on-the-job training in their new role. This training will help the logistics account executive learn the company’s systems and procedures. It will also help the logistics account executive learn the specific requirements of the role.

Certifications & Licenses: Certifications are not usually a requirement to become a logistics account executive, but they can help you stand out from other candidates and impress potential employers.

Logistics Account Executive Skills

Logistics account executives need the following skills in order to be successful:

Communication skills: Communication skills are essential in sales roles, as they allow you to interact with customers and colleagues in a professional manner. Communication skills include active listening, speaking and writing skills, as well as body language. You can use your communication skills to help customers find the products they need, answer their questions and provide them with exceptional customer service. You can also use communication skills to help your colleagues and managers with their duties.

Technical knowledge: Having technical knowledge can help you understand the products and services your company offers. You can use this knowledge to help customers find the right products and services for their needs. It can also help you answer questions about products and services and make suggestions to customers.

Problem-solving skills: As a logistics account executive, you may be responsible for resolving customer issues. This may include helping customers find the right product, providing information about a product’s status or assisting customers with an online order. Your ability to solve customer issues quickly and efficiently can help you build customer loyalty and improve your sales numbers.

Organizational skills: Organization skills can help you manage your time and tasks. You can use these skills to complete your work and customer service goals and maintain a clean and organized workspace. You can also use organization skills to keep track of customer information and sales data.

Relationship building: Relationship building is the ability to form connections with others. As a logistics account executive, you may be responsible for developing and maintaining relationships with customers. This can include maintaining contact with customers after they’ve made a purchase, providing them with information about new products and services and encouraging them to continue doing business with your company.

Logistics Account Executive Work Environment

The work environment for a logistics account executive is usually in an office setting, although some travel may be required. The executive may work long hours, including evenings and weekends, to meet deadlines or to take advantage of business opportunities. The executive may also be under a great deal of pressure to meet the needs of clients and to maintain a high level of customer satisfaction.

Logistics Account Executive Trends

Here are three trends influencing how logistics account executives work. Logistics account executives will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of eCommerce

The growth of eCommerce is a trend that is having a major impact on the logistics industry. As more and more people shop online, businesses are looking for professionals who can help them manage their shipping and fulfillment operations.

This is where the logistic account executive comes in. By understanding how to manage shipping and fulfillment, they can help businesses save money and improve customer satisfaction. In addition, they can also help businesses develop strategies for managing their inventory and meeting the needs of their customers.

More Focus on Customer Experience

As businesses focus more on customer experience, they will need professionals who can help them understand what their customers want and need. This is where the logistic account executive comes in; by understanding the needs of customers, he or she can help businesses create products and services that meet those needs.

In order to be successful in this field, logistic account executives will need to have strong communication skills and an understanding of customer psychology. They will also need to be able to work with a variety of different teams within a company in order to create a cohesive customer experience.

Greater Use of Technology

Technology is playing an increasingly important role in the world of business. This is especially true in the area of logistics, where technology is being used to streamline processes and make them more efficient.

As technology continues to play a larger role in business, logistic account executives will need to learn how to use it effectively. This includes learning how to use software tools to track shipments, communicate with clients, and manage data.

How to Become a Logistics Account Executive

A career in logistics is a great way to start your professional life. It offers the opportunity to learn about different industries, develop your problem-solving skills, and build relationships with customers and suppliers.

To get started, you should have a strong understanding of supply chain management and logistics processes. You should also be able to effectively communicate with people at all levels of an organization.

Related: How to Write a Logistics Account Executive Resume

Advancement Prospects

The best way to advance in this career is to get more experience. Many logistics account executives start out in entry-level positions and work their way up. Some may eventually become managers or directors of logistics operations. Others may move into sales or marketing positions with logistics companies. Still others may open their own logistics consulting businesses.

Logistics Account Executive Job Description Example

At [CompanyX], we’re looking for a logistics account executive to join our team and help us provide world-class customer service. The ideal candidate will have experience in logistics, account management, and customer service. He or she will be responsible for managing customer accounts, developing and maintaining relationships with customers, and ensuring that their needs are met in a timely and efficient manner. The successful candidate will be a self-starter with the ability to work independently and take ownership of their projects.

Duties & Responsibilities

  • Develop and maintain relationships with customers, ensuring high levels of customer satisfaction
  • Serve as the primary point of contact for assigned accounts, providing day-to-day support and guidance
  • Understand customer needs and requirements, developing customized solutions that optimize efficiency and cost-effectiveness
  • Negotiate pricing and contract terms with vendors and suppliers on behalf of the customer
  • Manage all aspects of the logistics process for assigned accounts, from order placement through delivery
  • Coordinate with internal departments to ensure timely and accurate execution of customer orders
  • Monitor shipments in transit, proactively addressing any issues that may arise
  • Generate reports detailing account activity and performance metrics
  • Stay up-to-date on industry trends and developments, sharing relevant information with customers
  • Identify opportunities to improve customer satisfaction and loyalty
  • Assist with the development and implementation of new logistics initiatives
  • Train and mentor junior staff members

Required Skills and Qualifications

  • Bachelor’s degree in business, logistics, or related field
  • 5+ years experience in customer service, sales, or account management, with a focus on logistics
  • Proven ability to develop and maintain relationships with clients
  • Strong negotiation and presentation skills
  • Excellent written and verbal communication skills
  • Working knowledge of Microsoft Office, with aptitude to learn new software and systems

Preferred Skills and Qualifications

  • MBA or other advanced degree
  • 10+ years experience in customer service, sales, or account management
  • Experience working with transportation management systems (TMS)
  • In-depth knowledge of the logistics industry

Similar Jobs

Previous

What Does a Software Designer Do?

Back to Career Development
Next

What Does a Director Of Sales Operations Do?