Loss Mitigation Underwriter Resume Example & Writing Guide

Use this Loss Mitigation Underwriter resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Loss mitigation underwriters specialize in helping people who are struggling to make their mortgage payments stay in their homes. They’re often tasked with reviewing homeowners’ financial information to determine whether there are any options available to help them stay current on their payments.

If you’re interested in pursuing a career in loss mitigation but aren’t sure where to start your search, here are some tips and a resume example to help you write a compelling loss mitigation underwriter resume that will impress hiring managers.

Mary Thompson
Houston, TX | (123) 456-7891 | [email protected]

Seasoned loss mitigation underwriter with more than 10 years of experience in the mortgage industry. Proven ability to manage a caseload, identify and assess risk, and develop strategies to minimize losses. Excels at building relationships with clients and colleagues to drive results.

University of Texas at Arlington Jun '10
B.S. in Business Administration
Company A, Loss Mitigation Underwriter Jan '17 – Current
  • Managed a portfolio of over $1B in loans and developed strategies to reduce delinquencies, foreclosures, and charge-offs by analyzing financials, employment history, credit reports, etc.
  • Created marketing materials for loan products including but not limited to flyers, postcards, direct mailers, radio spots, television commercials as well as social media posts.
  • Provided customer service support through phone calls from customers regarding the status of their applications or other inquiries related to their accounts.
  • Assisted with underwriting new business opportunities such as commercial real estate loans and assisted with processing loan documents for closing when necessary.
  • Performed various administrative tasks within the department such as data entry into our systems and maintaining files on current/past clients which may include personal information such as addresses and contact numbers.
Company B, Loss Mitigation Underwriter Jan '12 – Dec '16
  • Worked with mortgage servicers to identify and assist delinquent borrowers in applying for loan modifications
  • Conducted thorough property inspections, including reviewing the interior of homes and assessing their condition
  • Communicated regularly with clients about the status of their applications and helped them through the process
  • Reviewed all documents submitted by applicants before approving or denying a modification request
  • Negotiated terms on behalf of lenders when necessary, ensuring that they were fair to both parties
Company C, Customer Service Representative Jan '09 – Dec '11
  • Answered inbound customer calls and provided assistance with a wide range of customer inquiries and issues.
  • Resolved customer complaints in a professional and efficient manner.
  • Escalated complex customer issues to supervisor when necessary.

Industry Knowledge: Commercial Lines of Insurance, Personal Lines of Insurance, Risk Management, Underwriting, Jurisdictions, Legal, Real Estate
Technical Skills: Microsoft Office Suite, LexisNexis, AVS, Google Analytics, Mortgage Calculator, Excel, Outlook, Word
Soft Skills: Communication, Critical Thinking, Problem Solving, Time Management, Leadership, Customer Service, Organization

How to Write a Loss Mitigation Underwriter Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can use bullet points to tell a story about how you contributed to the company or helped clients.

For example, rather than saying you “conducted loss mitigation reviews,” you could say that you “conducted over 20 loss mitigation reviews resulting in over $1 million in savings for clients.”

The second bullet point paints a much clearer picture of what you did and how you contributed to the company. And it also provides a specific number to demonstrate your impact.

Identify and Include Relevant Keywords

When you submit your resume for a loss mitigation underwriter role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This system will look for certain terms related to loss mitigation, like “foreclosure” or “debt management,” in order to determine whether your experience is a match for the job opening. If you want your resume to make it past the ATS and into the hands of a recruiter, be sure to include relevant keywords throughout all sections of your resume.

The most commonly used loss mitigation keywords are:

  • Credit Analysis
  • Credit
  • Loans
  • Mortgage Lending
  • Banking
  • Loan Origination
  • Commercial Lending
  • Financial Analysis
  • Retail Banking
  • Consumer Lending
  • Credit Risk
  • Loan Underwriting
  • Financial Services
  • Underwriting
  • Residential Mortgages
  • Portfolio Management
  • Lines Of Credit
  • Business Relationship Management
  • Risk Management
  • Business Analysis
  • Home Equity
  • U.S. Federal Housing Authority (FHA)
  • Short Sales
  • Foreclosures
  • U.S. Department of Agriculture (USDA)
  • Real Estate
  • Real Estate Owned (REO)
  • Investment Properties
  • Working with First-Time Home Buyers
  • Condos

Showcase Your Technical Skills

As a loss mitigation underwriter, you will need to be proficient in the use of software programs like Microsoft Office Suite, as well as specific underwriting software programs. You will also need to have a strong understanding of the various types of insurance policies, as well as the underwriting process. Additionally, it is important to be able to effectively communicate with both customers and insurance agents.


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