20 Lumen Interview Questions and Answers

Lumen is a tech company that specializes in developing software for use in LED lighting. The company is headquartered in San Francisco, California.

When it comes to interviewing for a job at Lumen, you can expect to be asked questions about your experience with software development, your knowledge of LED lighting, and your ability to work in a fast-paced environment.

To help you prepare for your interview, we’ve compiled a list of sample Lumen interview questions and answers.

Lumen Interview Process

The interview process at Lumen can vary depending on the position you are applying for. Generally, the process will involve an initial phone screen with a recruiter, followed by one or more in-person interviews with members of the hiring team. The difficulty of the interviews will depend on the role you are applying for, but they are typically fairly straightforward. Overall, the interview experience is generally positive, and Lumen does a good job of making candidates feel comfortable throughout the process.

1. What is your experience with network design, implementation and maintenance?

This question is an opportunity to show your knowledge of the network and how you can use it. You should describe a project where you used Lumen to create, maintain or improve a network.

Example: “In my last role as a web developer, I was responsible for creating and maintaining our company’s website. We had several different departments that needed access to the site, so I created separate networks for each department. For example, the marketing team had their own network with limited access to other areas of the website. This allowed me to update content on the website without having to worry about other teams seeing unfinished projects.”

2. Why do you want to work at Lumen?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about Lumen that interests you or what drew you to apply for the position.

Example: “I want to work at Lumen because I am passionate about helping people find solutions to their problems. In my last role as a web developer, I worked with many clients who were looking for ways to improve their websites. I enjoyed being able to use my skills to create new features on websites that helped businesses grow.”

3. Describe a time when you had to manage multiple tasks simultaneously.

This question is a great way to assess your multitasking skills. When answering this question, it can be helpful to describe how you managed the multiple tasks and what steps you took to ensure that they were all completed on time.

Example: “In my previous role as an IT specialist, I was responsible for managing several projects at once. One of these projects required me to update the company’s website while also maintaining their computer network. To manage both of these projects simultaneously, I scheduled weekly meetings with the web development team to discuss updates to the website. During these meetings, I would also provide feedback about any issues I noticed in the company’s network. This allowed me to complete both projects successfully.”

4. How would you deal with an irate customer who was upset with the service they were receiving?

This question is a great way to test your customer service skills. It also allows the interviewer to see how you would handle conflict and resolve it in a professional manner.

Example: “I would first apologize for their experience, then I would try my best to calm them down by listening to what they had to say. If they were upset because of something that was out of my control, I would explain this to them and offer an alternative solution or compensation. If it was within my power to fix the situation, I would do everything in my power to make sure they left satisfied.”

5. Have you ever worked in a high-paced environment before?

This question is an opportunity to show your ability to work in a fast-paced environment. High-speed environments are common in many industries, including the tech industry. When answering this question, it can be helpful to describe a time when you worked in a high-speed environment and how you handled it.

Example: “I have worked in a high-speed environment before. In my last role as a web developer, I was often working on multiple projects at once. This meant that I had to switch between tasks quickly. I found that having a system for switching between tasks helped me stay organized and complete my work efficiently.”

6. Give us an example of a time when you found a creative solution to a problem.

This question is a great way to show your problem-solving skills and how you use them in the workplace. When answering this question, it can be helpful to think of a time when you used your creativity to solve a challenge or overcome an obstacle.

Example: “At my previous job, I was tasked with creating a new website for our company. The client wanted a lot of features on the site that would require me to learn some coding. I decided to take online courses to learn more about coding so I could create the website they were looking for. This allowed me to meet their needs while also learning something new.”

7. What motivates you to perform well on the job?

Employers ask this question to learn more about your personality and how you fit into their company culture. They want to know that you are motivated by the job itself, not just a paycheck. When answering this question, think of what motivates you in your personal life. Try to find something that is common among all of your interests or hobbies.

Example: “I am motivated by learning new things. I love being able to apply my knowledge to solve problems. In fact, I have always been an avid learner. My parents say that when I was little, I would read anything I could get my hands on. I also enjoy helping others, so I feel like working as a web developer is a great way for me to do both.”

8. Tell me about a time when you went above and beyond for a customer.

This question is a great way to show your interviewer that you are willing to go the extra mile for customers. It also shows them how you can use your problem-solving skills and creativity to find solutions to customer issues.

Example: “I had a customer who was having trouble with their website because they were using an outdated version of Lumen. I offered to upgrade their account at no charge so they could have access to all of the latest features. They were very happy, and it helped me build my reputation as someone who cares about their customers.”

9. Do you think that you are a good fit for this position?

Employers ask this question to see if you have the confidence and self-awareness to apply for a position. They want someone who is qualified, but also confident enough to take on new challenges. In your answer, show that you are aware of your skills and how they align with the job description. Explain why you think you would be successful in this role.

Example: “I am very passionate about web development and I feel like my skillset matches what you’re looking for. I’ve been working as a freelance developer for three years now, so I’m familiar with many different languages and frameworks. I know that Lumen is one of Laravel’s newest frameworks, so I feel confident that I could learn it quickly. I believe that I am a good fit for this position because I am eager to learn and grow.”

10. Are you available to work overtime if needed?

Employers may ask this question to see if you are willing to work overtime when needed. If you have a family, it’s important to let the employer know that you would only be available for certain hours so you can spend time with your family during other times of the day.

Example: “I am happy to work overtime if necessary, however I do have a young child at home and I would prefer not to work past 6 p.m. every night. I’m more than happy to stay late on occasion or come in early if needed.”

11. If hired, what would be your approach to managing projects from start to finish?

This question is an opportunity to show your ability to plan and manage projects from start to finish. Your answer should include a step-by-step process you use for planning, organizing and managing projects.

Example: “I would first create a project management system that includes all the necessary information about the project. I would then set up a timeline with specific goals and objectives. Next, I would assign tasks to team members based on their strengths and abilities. Finally, I would check in regularly with my team to ensure they are meeting deadlines and achieving goals.”

12. Where do you see yourself five years down the road?

This question is a great way to learn more about the candidate’s career goals. It also helps you determine if they are looking for long-term employment or just a job that will help them gain experience. When answering this question, it can be helpful to mention what your ideal position would be in five years and how working at this company could help you get there.

Example: “I see myself as an executive director of my own non-profit organization. I have always been passionate about helping others, so I am currently pursuing a degree in social work. Working here would give me valuable experience in event planning and fundraising, which would help me achieve my goal.”

13. If there was an emergency situation and you could not make it into the office, how would you handle the situation?

This question is a great way to assess your commitment to the job and how you would handle an unexpected situation. Your answer should show that you are dependable, responsible and dedicated to your work.

Example: “If I could not make it into work due to an emergency, I would call my manager as soon as possible to let them know what was happening. If I had to miss work for more than one day, I would contact HR to discuss my options. In any case, I would do everything in my power to get to work on time.”

14. Describe your experience working with digital transmission equipment.

This question is a great way to assess your experience with the equipment used in the field. You can use this opportunity to highlight any certifications you have or how much time you’ve spent working with digital transmission equipment.

Example: “I worked as an IT specialist for a small business that was using fiber optic cables to transmit data from one location to another. I had to replace several of the cables because they were damaged, and I also helped install new ones when we moved locations. This gave me a lot of hands-on experience with the equipment and taught me how to work with it safely.”

15. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Teamwork is an important skill to have when working in a development environment. The interviewer may ask this question to see how you work with others and resolve conflict. Your answer should show that you can collaborate with your team members, understand different perspectives and communicate effectively.

Example: “In my last role as a front-end developer, I was working on a project where we had to integrate the back-end code into our website. My teammate and I disagreed about which coding language would be best for the project. We decided to discuss it further and come up with pros and cons of each language. After discussing it more, we both agreed that PHP would be better for the project.”

16. What types of programs have you used to monitor network performance?

This question is a great way to test your knowledge of the different types of programs that can be used for monitoring network performance. You should list several examples and explain what each one does.

Example: “I’ve used Wireshark, NetBalancer, Fiddler and Microsoft Network Monitor in previous positions. Each program has its own unique features, but I find myself using Wireshark most often because it’s free and easy to use. It also allows me to monitor traffic on both sides of the connection, which is helpful when troubleshooting issues.”

17. Explain to us what a node failure is and what kind of impact it has on the overall system.

This question is a great way to test your knowledge of the system and how it works. You can use this opportunity to show that you understand the inner workings of Lumen, which will help you in the interview process.

Example: “Node failure occurs when one or more nodes fail to respond to requests from other nodes. This means that they are no longer part of the cluster and cannot be used for processing data. When this happens, the entire system stops working until the node is brought back online.”

18. In your opinion, what is the most important thing to consider when designing a new network infrastructure?

This question is an opportunity to show your knowledge of the technical aspects of working with Lumen. Your answer should include a list of important considerations and how you would apply them in your work.

Example: “The most important thing when designing a new network infrastructure is scalability. You need to make sure that it can grow as needed, so I always start by determining what the expected growth rate will be for the next five years. Then, I design the system to support that growth. Another consideration is security. I ensure that all my systems are secure from external threats and also protect against internal vulnerabilities.”

19. What type of certifications do you have related to IT or networking?

This question is a great way to show the interviewer that you have experience with other types of certifications. If you have any, list them and explain what they are and how they apply to this role.

Example: “I have several networking certifications including Cisco Certified Network Associate (CCNA), CompTIA Network+ and Microsoft Certified Solutions Associate (MCSA). I also have an IT certification from ABC University for my Bachelor’s in Computer Science.”

20. How often do you like to be in contact with your team when working on a project?

This question can help the interviewer get a sense of how you interact with your team and whether you prefer to work independently or in collaboration. Your answer should reflect your ability to collaborate effectively, but it’s also important that you’re comfortable working alone when necessary.

Example: “I like to be in contact with my team as often as possible because I find it helpful to bounce ideas off others and receive feedback on my own thoughts. However, I’m also very independent and capable of working without much guidance from others. In fact, I enjoy being able to take ownership over projects and complete them without needing much input from others.”