Mailroom Supervisor Resume Example & Writing Guide
Use this Mailroom Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Mailroom supervisors are responsible for overseeing the day-to-day operations of their mailroom departments. They’re tasked with managing the mailroom staff, ensuring that everyone is working efficiently and effectively, and staying on top of incoming and outgoing mail flow. Mailroom supervisors also oversee mail service providers like FedEx and UPS, making sure that packages are delivered on time, on budget, and in good condition.
Because mailroom supervisors have such a broad scope of responsibilities, they need to be highly organized, detail-oriented, and able to juggle multiple projects at once. They also need to be natural leaders who can motivate their teams to perform at their best. And because mailrooms are often highly visible within their organizations, mailroom supervisors need to have a solid reputation with their superiors.
Here are some tips and an example to help you write a mailroom supervisor resume that hiring managers will love.
How to Write a Mailroom Supervisor Resume
Here’s how to write a mailroom supervisor resume of your own.
Write Compelling Bullet Points
Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will see. And they’re the best way to showcase your experience and qualifications.
So it’s crucial that you use them to your advantage. And one of the best ways to do that is by using specific, descriptive bullet points that clearly describe your responsibilities and achievements.
For example, rather than saying you “managed mailroom staff,” you could say you “managed mailroom staff to reduce turnaround time from 3 days to 1 day, resulting in a 20% increase in customer satisfaction ratings.”
The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.
Identify and Include Relevant Keywords
When you submit your resume online, it is likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.
The best way to make sure your resume contains all of the right keywords is to carefully read through each job posting and take note of the terms that are used most often. Then, use those same terms throughout your resume when describing your skills and work experience. Here are some of the most commonly used keywords for mailroom supervisor positions:
- Mailroom Operations
- Shipping & Receiving
- Warehouse Operations
- Shipping
- Logistics Management
- Forklift Operation
- Warehouse Management Systems
- Inventory Management
- Continuous Improvement
- Manufacturing
- Operations Management
- Warehouse Operations Management
- Purchasing
- Retail
- Data Entry
- Customer Service
- Time Management
- Team Building
- Sales
- Team Leadership
- Shipping & Packaging
- Supervisory Skills
- Teamwork
- Strategic Planning
- Microsoft Access
- Organization Skills
- Negotiation
- Management
- Communication
- Data Processing
Showcase Your Technical Skills
The technical skills section of your resume is one of the most important sections to focus on, as it can be the deciding factor in whether or not you get an interview. As a mailroom supervisor, you will be expected to be proficient in programs like Microsoft Office Suite, Google Suite, and any relevant mailroom software. Additionally, you should list any other technical skills that are relevant to your field, such as experience with package tracking systems or mail sorting machines.