What Does a Marriott International Event Manager Do?

Marriott International is a global hospitality company that operates and franchises hotels and resorts around the world. They are known for their high-quality service and luxurious accommodations.

A Marriott International Event Manager is responsible for planning and executing events at Marriott locations. This includes coordinating with vendors, managing budgets, and ensuring that all event details are taken care of. They must also be able to communicate effectively with guests and staff to ensure that all events run smoothly. Event Managers must also be able to think on their feet and handle any unexpected issues that may arise.

Marriott International Event Manager Job Duties

A Marriott International Event Manager typically has a wide range of responsibilities, which can include:

• Develop and maintain relationships with clients, vendors, and other stakeholders to ensure successful event planning
• Manage the entire event process from start to finish, including budgeting, scheduling, site selection, vendor management, setup/teardown, and post-event analysis
• Create detailed timelines for each event, ensuring all deadlines are met in a timely manner
• Negotiate contracts with vendors and suppliers to secure the best rates and services available
• Develop creative solutions to any challenges that arise during the event planning process
• Monitor event progress and make adjustments as needed to ensure success
• Ensure compliance with Marriott International’s policies and procedures
• Provide onsite support during events, troubleshooting issues as they arise
• Coordinate with internal departments such as catering, sales, marketing, and operations to ensure seamless execution of events
• Prepare reports and presentations summarizing event outcomes
• Maintain accurate records of event expenses and budgets
• Remain current on industry trends and developments to identify new opportunities for growth

Marriott International Event Manager Salary

The salary of an Event Manager at Marriott International is determined by a variety of factors, such as the size and scope of the event, the location of the event, the number of staff needed, the duration of the event, and the complexity of the event. Additionally, the experience and qualifications of the Event Manager can also play a role in determining the salary.

• Median Annual Salary: $75,570 ($36.33/hour)
• Top 10% Annual Salary: $103,000 ($49.52/hour)

Marriott International Event Manager Job Requirements

To be hired as an Event Manager at Marriott International, applicants must have a minimum of a bachelor’s degree in hospitality, business, or a related field. Previous experience in event planning and management is preferred, but not required. Applicants must also have excellent organizational and communication skills, as well as the ability to work independently and as part of a team. Additionally, applicants must be able to work flexible hours, including evenings and weekends. A valid driver’s license and reliable transportation are also required. Certification in event planning is a plus, but not required.

Marriott International Event Manager Skills

Marriott International Event Manager employees need the following skills in order to be successful:

Social Media Management: Social media management is the ability to create and manage social media accounts for companies or organizations. Event managers often use social media to promote their events and encourage attendees to register. This requires extensive knowledge of social media platforms and how to use them to generate interest in an event.

Team Leadership: Event managers often work with a team of other individuals to plan and execute an event. This means that you need to be able to lead and motivate your team to complete the task at hand. As an event manager, you need to be able to delegate tasks, praise your team members for a job well done and motivate your team to work harder.

Contract Preparation and Review: Event managers often work with contracts to ensure that all parties involved in an event are aware of their responsibilities and the expectations of the event. Contract preparation and review is an important skill for a Marriott International event manager to have because it can help them ensure that the event is successful and that all parties involved are satisfied with the results.

Financial Management: Event managers often work with a budget and must be able to manage their finances effectively. This can include tracking expenses, creating a budget and ensuring that you don’t spend more than you have. You may also be responsible for collecting payments from clients and ensuring that you have the funds you need to pay for the event.

Budgeting: Event managers often work with a set budget for their events, so it’s important for them to understand how to create a budget for their events. This can include knowing how to estimate the costs of different aspects of an event, such as food, decorations and entertainment. It’s also important for event managers to be able to track their spending throughout the planning process so they can stay within their budget.

Marriott International Event Manager Work Environment

Marriott International Event Managers work in a fast-paced, customer-oriented environment. They are responsible for planning and executing events for clients, which can range from small meetings to large conferences. Event Managers must be able to work flexible hours, including evenings and weekends, to accommodate the needs of their clients. They must also be able to travel to various locations to meet with clients and attend events. Event Managers must be able to handle multiple tasks and prioritize their workload in order to meet deadlines. They must also be able to work under pressure and handle stressful situations. Event Managers must have excellent communication and organizational skills, as well as the ability to think quickly and problem-solve.

Marriott International Event Manager Trends

Here are three trends influencing how Marriott International Event Manager employees work.

Integrated Marketing Strategies

Integrated marketing strategies are becoming increasingly important for event managers. This involves creating a unified message across multiple channels, such as email, social media, and print advertising. It also includes leveraging data to create personalized experiences that will engage customers and drive conversions.

Event managers must be able to understand customer behavior and preferences in order to develop effective integrated marketing campaigns. They must also have the ability to track and measure results in order to optimize their efforts. By understanding how to use integrated marketing strategies, event managers can ensure that Marriott International’s events are successful and profitable.

Widespread Adoption of AI Technology

AI technology is becoming increasingly popular in the hospitality industry, and Marriott International Event Managers are no exception. AI-powered chatbots can help event managers quickly respond to customer inquiries, while automated scheduling tools can streamline the process of booking events. Additionally, AI-driven analytics can provide insights into customer preferences and behaviors that can be used to improve the overall experience for guests.

AI technology also has potential applications in marketing and sales. For example, AI-based predictive analytics can help event managers identify trends and anticipate customer needs before they arise. This can enable them to create more personalized experiences for their guests and increase revenue opportunities. As AI technology continues to evolve, it will become even more important for event managers to understand its capabilities and how to use it effectively.

Increased Use of Data Analytics

Data analytics is becoming increasingly important for event managers, especially those working at Marriott International. With the rise of digital technology and data-driven decision making, event managers must be able to analyze large amounts of data in order to make informed decisions about their events. Data analytics can help event managers identify trends, optimize resources, and measure success.

Data analytics also allows event managers to better understand customer preferences and behaviors, which can lead to more personalized experiences. By leveraging data analytics, event managers can create targeted campaigns that are tailored to specific audiences and maximize ROI. Additionally, data analytics can provide insights into how to improve processes and increase efficiency.

Advancement Prospects

Event managers at Marriott International have the opportunity to move up the ranks within the company. As they gain experience, they may be promoted to higher-level positions such as Senior Event Manager or Director of Events. They may also be able to move into other roles within the company, such as sales or marketing. With the right experience and qualifications, they may even be able to move into a managerial role in a different department.

Interview Questions

Here are five common Marriott International Event Manager interview questions and answers.

1. Have you ever worked in the hospitality industry before?

This question can help the interviewer get to know you better and understand your background. If you have worked in hospitality before, share a story about how you helped solve a problem or challenge at work.

Example: “I’ve worked in hospitality for five years now. In my last role as an event manager, I was responsible for planning large events that brought in hundreds of people. One time, we had a guest who was allergic to nuts. We needed to make sure all food items were nut-free so they could enjoy their meal. I made sure every item on our menu was labeled with what it contained so our guests would know exactly what they were eating.”

2. Tell me about a time when you had to make decisions about a process without consulting your direct manager.

This question can help the interviewer understand how you make decisions and whether you have ever had to do so without your manager’s input. Use this opportunity to showcase your problem-solving skills, ability to think critically and leadership qualities.

Example: “When I was working as an event planner for a large company, my team was tasked with planning a corporate retreat that would take place in two months. My direct supervisor was out of town on business at the time, so I had to make some important decisions about the retreat by myself. I decided to hold the retreat at a nearby hotel because it could accommodate all of our needs and provide us with everything we needed for the retreat. The retreat went well, and no one noticed that my direct supervisor wasn’t there.”

3. How would you handle a difficult situation if something was not going as planned?

This question can help the interviewer determine how you handle stressful situations and whether you have the ability to problem-solve. Use examples from your experience where you had to think on your feet, make quick decisions or solve problems under pressure.

Example: “In my previous role as an event manager for a large corporation, I was responsible for planning company events that included hundreds of guests. One time, we were hosting a corporate dinner at a five-star restaurant when it started raining heavily outside. We had no choice but to move the entire event inside, which meant rearranging tables and chairs and setting up additional lighting. It took us two hours to get everything ready, but in the end, everyone enjoyed their meal.”

4. How would you deal with an angry customer?

An event manager may need to handle customer complaints. Employers ask this question to make sure you have the skills needed to resolve conflicts with customers and keep them happy. In your answer, explain how you would use your problem-solving skills to address a customer’s concerns. Show that you can be empathetic while also being firm in your decision making.

Example: “I once had a situation where an angry customer called me at home because they were upset about their experience at one of our hotels. I listened to what they had to say and tried to understand why they were so upset. After finding out more information, I realized it was actually a misunderstanding on their part. I apologized for any inconvenience and offered them a discount on their next stay.”

5. Describe your ideal work environment.

An interviewer may ask this question to learn more about your personality and how you might fit in with their team. When answering, it can be helpful to mention a few things that are important to you, such as the people you work with, the tasks you do or the environment you’re in.

Example: “My ideal work environment is one where I feel comfortable asking questions and making suggestions. I enjoy working with a diverse group of people who have different perspectives on projects. I also like being in an office setting because I find it easier to focus when I’m not distracted by my phone or other technology. I prefer to work in a place where we all support each other and help each other succeed.”