What Does a Maurices Assistant Manager Do?

Maurices is a fashion retailer that specializes in providing stylish clothing and accessories for women of all sizes. They have over 1,000 stores across the United States and Canada.

An Assistant Manager at Maurices is responsible for helping the Store Manager in leading the store team to achieve sales goals and providing excellent customer service. They are also responsible for training and developing team members, ensuring store operations are running smoothly, and helping to create a positive work environment. Additionally, they may be responsible for managing inventory, scheduling, and other administrative tasks.

Maurices Assistant Manager Job Duties

A Maurices Assistant Manager typically has a wide range of responsibilities, which can include:

• Lead and motivate a team of sales associates to achieve store goals
• Ensure that all customers receive excellent customer service, providing assistance as needed
• Monitor the daily operations of the store, including opening/closing procedures, cash handling, inventory management, and merchandising
• Train new employees on company policies and procedures, product knowledge, and customer service standards
• Assist in recruiting, interviewing, and hiring qualified candidates for open positions
• Develop and implement strategies to increase sales and improve profitability
• Maintain accurate records of employee performance, attendance, and payroll
• Manage store expenses within budget guidelines
• Resolve customer complaints and inquiries in a timely manner
• Create weekly schedules to ensure adequate coverage during peak hours
• Participate in visual merchandising initiatives to create an inviting shopping environment
• Analyze sales data to identify trends and opportunities for improvement

Maurices Assistant Manager Salary

The salary for the Assistant Manager position at Maurices is determined by a variety of factors, including the candidate’s qualifications and experience, the size of the store, the geographic location, and the company’s budget. Additionally, the company may offer incentives and bonuses based on performance. The Assistant Manager position is a great opportunity for someone looking to gain experience in the retail industry and to advance their career.

• Median Annual Salary: $40,284 ($19.37/hour)
• Top 10% Annual Salary: $50,470 ($24.26/hour)

Maurices Assistant Manager Job Requirements

Maurices is looking for an Assistant Manager to join their team. The ideal candidate will have a minimum of two years of retail management experience, preferably in the fashion industry. They should also have a high school diploma or equivalent. The Assistant Manager should have excellent customer service and communication skills, as well as the ability to motivate and lead a team. They should also have strong organizational and problem-solving skills. In addition, the Assistant Manager should be knowledgeable about the Maurices product line and be able to provide customers with product information. They should also be able to work flexible hours, including nights and weekends.

Maurices Assistant Manager Skills

Maurices Assistant Manager employees need the following skills in order to be successful:

Customer Service: Customer service skills allow you to interact with customers in a friendly and helpful manner. As an assistant manager, you may be responsible for greeting customers, answering questions and resolving customer issues. Your customer service skills can help you provide excellent service to customers and help your team members do the same.

Coaching and Training: Assistant managers are often responsible for training new employees and helping existing staff develop their skills. As an assistant manager, you may be responsible for training new managers and helping them develop their skills. Assistant managers often have to train new employees to fill in for them while they are on vacation or sick leave.

Conflict Resolution: Conflict resolution is the ability to diffuse a situation and help people work together. As an assistant manager, you may be the first point of contact for customers and employees, so it’s important to be able to handle any issues that arise. Assistant managers also need to be able to resolve conflicts between employees to ensure a positive work environment.

Leadership: Assistant managers are responsible for supervising and managing a team of employees. As an assistant manager, you may be responsible for training new employees, delegating tasks and overseeing the daily operations of your department. Effective assistant managers are able to lead and motivate their team members to achieve company goals.

Budgeting: Budgeting is the process of planning and forecasting expenses. As an assistant manager, you may be responsible for managing a store’s budget. Having strong budgeting skills can help you make informed decisions about how to spend the company’s money. You can also use budgeting skills to help your team save money and find ways to reduce expenses.

Maurices Assistant Manager Work Environment

Maurices Assistant Managers typically work in a retail store environment, with a standard 40-hour workweek. They may be required to work evenings, weekends, and holidays, depending on the store’s hours of operation. Maurices Assistant Managers are expected to be able to handle a fast-paced work environment, with frequent customer interactions and multitasking. They must be able to work independently and as part of a team, and must be able to handle a high level of stress. Maurices Assistant Managers may be required to travel to other stores or to corporate headquarters for meetings or training.

Maurices Assistant Manager Trends

Here are three trends influencing how Maurices Assistant Manager employees work.

More Flexible Work Schedules

As the workplace continues to evolve, more flexible work schedules are becoming increasingly popular. This trend is especially important for Maurices Assistant Managers who need to balance their managerial duties with customer service and sales responsibilities.

Flexible work schedules allow Maurices Assistant Managers to better manage their time and prioritize tasks that require immediate attention. Additionally, they can adjust their hours to accommodate customer needs or take advantage of peak shopping times. By offering a more flexible schedule, Maurices Assistant Managers can ensure that customers receive the best possible experience while also managing their own workloads.

Automation and Robotics

Automation and robotics are becoming increasingly important in the retail industry. Automated systems can help streamline processes, reduce costs, and improve customer service. For example, robots can be used to manage inventory, process orders, and provide customer assistance.

Assistant managers at Maurices will need to understand how automation and robotics can be used to increase efficiency and productivity. They should also be aware of the potential risks associated with these technologies, such as data security and privacy concerns. By understanding the implications of automation and robotics, assistant managers can ensure that their stores remain competitive and profitable.

Increased Emphasis on Soft Skills

As the retail industry continues to evolve, Maurices Assistant Managers must be prepared to take on a more diverse set of responsibilities. This includes developing and honing their soft skills such as communication, problem-solving, and customer service.

Soft skills are becoming increasingly important for Maurices Assistant Managers in order to effectively manage teams, build relationships with customers, and create an enjoyable shopping experience. Additionally, these skills will help them stay competitive in the job market and better prepare them for future roles.

Advancement Prospects

As an assistant manager at Maurices, you will be responsible for helping the store manager with day-to-day operations. This includes supervising staff, managing inventory, and ensuring customer satisfaction. With experience, you may be able to move up to a store manager position. Store managers are responsible for the overall success of the store, including hiring and training staff, setting sales goals, and ensuring that the store meets all company standards. With further experience, you may be able to move up to a district manager position, where you will be responsible for overseeing multiple stores in a region.

Interview Questions

Here are five common Maurices Assistant Manager interview questions and answers.

1. What do you think are the most important qualities an assistant manager should have?

This question can help the interviewer determine if you have the skills and abilities to be successful in this role. Your answer should include a list of qualities that are important for an assistant manager, such as communication skills, problem-solving skills, leadership skills and teamwork skills.

Example: “I think one of the most important qualities an assistant manager should have is strong communication skills. This person needs to be able to clearly communicate with customers, employees and managers so everyone understands what’s happening. Another quality I think is important is problem-solving skills. Assistant managers need to be able to solve problems quickly and efficiently so they don’t disrupt operations or customer service. Finally, I think it’s important for an assistant manager to have teamwork skills because they work closely with other members of management.”

2. Have you ever been in a position where you needed to make decisions without consulting your manager first?

Assistant managers often have to make decisions on their own, so the interviewer wants to know if you can handle this responsibility. Use your answer to highlight your ability to think critically and solve problems without help from others.

Example: “When I was an assistant manager at a clothing store, my manager had to leave early one day because of a family emergency. She asked me to cover her shift for the rest of the day, which I agreed to do. While she was gone, I handled all customer complaints and helped other employees with any questions they had about their work. When my manager returned the next day, she praised me for handling everything while she was away.”

3. Tell me about a time where you worked as part of a team, how did it go?

Working as part of a team is an important skill for any assistant manager. The interviewer may ask this question to learn more about your teamwork skills and how you interact with others in the workplace. When answering, it can be helpful to mention a specific example that highlights your ability to work well with others.

Example: “In my last position, I worked alongside two other sales associates. We all had different strengths and weaknesses, but we were able to help each other out when needed. For instance, one associate was great at interacting with customers while another was better at selling products. By working together, we were able to provide excellent customer service and sell many items.”

4. What is your availability?

Employers ask this question to make sure you can work the hours they need. They also want to know if you have any scheduling conflicts that might prevent you from working those hours. When answering this question, be honest about your availability and try to find a time when you are available for all shifts.

Example: “I am available for all of the store’s open hours. I do not have any scheduling conflicts at this time. If something were to come up in the future, I would let my manager know as soon as possible so we could discuss options.”

5. Are you able to lift 50 lbs?

This question is asked to determine your physical capabilities for the job. The interviewer wants to know if you can lift heavy boxes and racks of clothing, which are common tasks in this role. Your answer should include a specific number or weight that you have lifted before.

Example: “I am able to lift 50 lbs without any problem. In my last position as an assistant manager at a retail store, I had to lift several boxes of clothes every day. I was responsible for organizing the stock room and making sure it was ready for shipment. I would often lift up to 100 lbs per day.”