What Does a Maurices First Assistant Manager Do?

Maurices is a fashion retailer that specializes in providing stylish clothing and accessories for women of all sizes. They have over 1,000 stores across the United States and Canada.

A First Assistant Manager at Maurices is responsible for helping the Store Manager in leading the store team to achieve sales goals and providing excellent customer service. They are also responsible for managing the store’s daily operations, including scheduling, training, and motivating staff. They must also ensure that the store is well-stocked and organized, and that all safety and security protocols are followed. Additionally, they must be able to provide feedback and guidance to the store team to help them reach their goals.

Maurices First Assistant Manager Job Duties

A Maurices First Assistant Manager typically has a wide range of responsibilities, which can include:

• Lead and motivate a team of associates to achieve sales goals, providing direction, training, and feedback
• Ensure that all store operations are running smoothly, including opening/closing procedures, cash handling, customer service, merchandising, and inventory control
• Monitor the performance of each associate, providing coaching and guidance as needed
• Assist in recruiting, interviewing, hiring, and onboarding new employees
• Develop and maintain relationships with customers, ensuring their satisfaction and loyalty
• Maintain an organized and clean work environment, adhering to company standards for safety and security
• Manage daily tasks such as scheduling, payroll, and timekeeping
• Analyze sales data and develop strategies to increase sales and profitability
• Create and implement promotions and special events to drive traffic and sales
• Track and monitor inventory levels, ordering merchandise as necessary
• Handle customer complaints and inquiries in a professional manner
• Participate in weekly meetings with Store Manager to review progress and discuss upcoming initiatives

Maurices First Assistant Manager Salary

The salary for a First Assistant Manager at Maurices is determined by a variety of factors. These include the location of the store, the size of the store, the number of employees, the amount of responsibility the position entails, and the experience and qualifications of the individual. Additionally, the company’s overall financial health and the local job market can also influence the salary offered.

• Median Annual Salary: $42,125 ($20.25/hour)
• Top 10% Annual Salary: $54,590 ($26.25/hour)

Maurices First Assistant Manager Job Requirements

Maurices is looking for an experienced First Assistant Manager to join their team. The ideal candidate will have a minimum of two years of retail management experience, preferably in a fashion retail setting. They should also have a strong understanding of customer service and sales techniques. In addition, the candidate should have a high school diploma or equivalent, and must be able to pass a background check. The First Assistant Manager must also be able to work a flexible schedule, including nights and weekends.

The First Assistant Manager will be responsible for leading and motivating a team of sales associates, as well as providing excellent customer service. They will also be responsible for managing inventory, ensuring store standards are met, and helping to drive sales. The successful candidate will have strong communication and organizational skills, as well as the ability to multitask and work in a fast-paced environment.

Maurices First Assistant Manager Skills

Maurices First Assistant Manager employees need the following skills in order to be successful:

Inventory Control: Inventory control is the ability to manage the supply of products in a store. As a first assistant manager, you may be responsible for inventory control. This involves knowing how much of each product you have in stock and ensuring you have enough to meet customer demand. You may also be responsible for ordering new products when you notice you’re running low.

Sales Associates: First assistant managers often work as sales associates before they advance in their careers. As a sales associate, you likely learned how to interact with customers, how to sell products and how to provide excellent customer service. This experience can help you as a first assistant manager, as you can use your sales associate skills to help your team members improve their sales skills.

Coaching: As a first assistant manager, you may not have the experience or knowledge to lead a team. Therefore, it’s important to have strong coaching skills to help you develop your team members and help them grow in their roles. You can use your coaching skills to help your team members develop their leadership skills, improve their productivity and learn how to handle difficult situations.

Store Manager: First assistant managers often work directly under store managers, so it’s important for them to understand the role of a store manager. A first assistant manager should have a good understanding of the duties of a store manager, including the responsibilities of managing a team, handling customer service issues and ensuring the store is running smoothly. A first assistant manager should also have a good understanding of the responsibilities of a store manager when it comes to delegating tasks and managing employee schedules.

Training Team Members: As a first assistant manager, you may be responsible for training new employees. This can include teaching them about the company’s mission, values and goals, as well as how to perform their job duties. You can also help train employees on how to work with customers and how to resolve customer service issues.

Maurices First Assistant Manager Work Environment

Maurices First Assistant Managers typically work in a retail store environment, with a standard 40-hour workweek. They may be required to work evenings, weekends, and holidays, depending on the store’s hours of operation. First Assistant Managers are expected to be able to handle a high level of stress, as they are responsible for managing the store’s operations and ensuring customer satisfaction. They must also be able to work well with a team of employees and be able to motivate them to reach their goals. First Assistant Managers may also be required to travel to other stores or attend meetings and conferences.

Maurices First Assistant Manager Trends

Here are three trends influencing how Maurices First Assistant Manager employees work.

Creating a Collaborative Work Environment

Creating a collaborative work environment is an emerging trend for Maurices First Assistant Managers. This involves creating an atmosphere of trust and respect between team members, encouraging open communication, and providing opportunities for collaboration.

This trend is important to understand because it can help Maurices First Assistant Managers create a more productive and efficient workplace. By fostering collaboration among employees, managers can ensure that tasks are completed quickly and accurately, while also promoting creativity and innovation. Additionally, this type of environment can lead to increased job satisfaction and morale, which can ultimately result in higher customer satisfaction.

Increasing Employee Engagement

Employee engagement is becoming increasingly important for Maurices First Assistant Managers. As the retail industry continues to evolve, it’s essential that managers understand how to motivate and engage their employees in order to create a positive work environment.

Maurices First Assistant Managers should focus on creating an engaging workplace by providing meaningful feedback, recognizing employee achievements, and encouraging collaboration among team members. Additionally, they should strive to foster a culture of trust and respect between themselves and their employees. By doing so, Maurices First Assistant Managers can ensure that their teams are motivated and productive, leading to better customer service and higher sales.

Ensuring Safety on the Job

Ensuring safety on the job is an emerging trend for Maurices First Assistant Managers. With the rise of COVID-19, it is important to ensure that all employees are following safety protocols and guidelines in order to protect themselves and their customers. This includes wearing masks, social distancing, and frequent sanitization of surfaces.

Maurices First Assistant Managers must also be aware of any new regulations or laws that may affect their store operations. They should stay up to date with local health department guidelines and communicate them to their team members. Additionally, they should create a safe environment by monitoring customer behavior and enforcing safety measures. By understanding and implementing these safety protocols, Maurices First Assistant Managers can help keep their stores running smoothly and safely.

Advancement Prospects

As a first assistant manager, you are responsible for helping the store manager with day-to-day operations. You may also be responsible for training and supervising other employees. With experience, you may be able to move up to a store manager position. Store managers are responsible for the overall operations of the store, including hiring and training staff, setting sales goals, and ensuring customer satisfaction. With additional experience, you may be able to move up to a district manager position, where you will be responsible for overseeing multiple stores in a region.

Interview Questions

Here are five common Maurices First Assistant Manager interview questions and answers.

1. Have you ever worked in a team environment before?

Working in a team environment is an important part of being a first assistant manager. Employers ask this question to make sure you have experience working with others and can be a leader within a group. In your answer, explain what it means to work as part of a team and how you’ve done so in the past.

Example: “I’ve worked in a team environment for most of my career. I started out as a sales associate at Maurices where I was on a team with other associates. We all helped each other learn about our jobs and supported one another when we needed help. As a first assistant manager, I’ll continue to foster that same teamwork mentality among my employees.”

2. What is your experience with retail and fashion?

This question can help the interviewer determine your experience with Maurices and how it compares to other retail stores. Use this opportunity to highlight any unique experiences you’ve had in a retail setting, such as working at a high-end boutique or specialty store.

Example: “I worked for a small boutique that specialized in vintage clothing. I learned about customer service and how to interact with customers who were looking for specific items. It was also my first time managing employees, so I learned how to delegate tasks and work with others to ensure we met our sales goals.”

3. Tell us about a project you worked on that didn’t turn out well. What did you learn from it?

This question can help the interviewer learn more about your problem-solving skills and how you use them to improve. When answering this question, it can be helpful to focus on a time when you learned from your mistakes and used that knowledge to perform better in the future.

Example: “In my previous role as a first assistant manager, I was responsible for hiring new employees. One day, I hired someone who seemed like they would be a great fit for the team. However, after just two weeks of working with them, we realized that they weren’t a good fit for our company. We ended up having to let them go. While it was unfortunate, I learned that sometimes you have to make tough decisions like that one.”

4. What would you say your greatest weakness is?

Employers ask this question to see if you can identify your weaknesses and how you plan to improve them. When answering, it’s important to be honest about what you feel is a weakness but also explain how you’re working on improving it.

Example: “I would say my greatest weakness is delegating tasks effectively. I’m always so eager to get work done that sometimes I forget to delegate responsibilities to my team members. However, I’ve been practicing better delegation skills by taking time before each task to think through who would be the best person for the job.”

5. If a fellow team member was late on their shift, how would you respond?

This question can help the interviewer understand how you would handle a common workplace issue. When answering, it can be helpful to mention that you would first speak with your team member about their tardiness and then follow up with them later in the day if they were late again.

Example: “I believe that being on time is an important part of working as a team. If I noticed one of my fellow employees was consistently late for work, I would approach them privately to discuss why they are running behind. If they were late again after our conversation, I would call or text them to check in and see if there was anything else I could do to support them.”