20 MBI Interview Questions and Answers

MBI is a leading provider of management consulting, technology, and outsourcing services. With over 30 years of experience, MBI has helped organizations across a variety of industries achieve their business goals.

If you’re interviewing for a job at MBI, you can expect to be asked questions about your experience, skills, and knowledge of the management consulting industry. To help you prepare, we’ve gathered a list of sample MBI interview questions and answers.

MBI Interview Process

The interview process at MBI can vary depending on the position you are applying for. For some positions, you may only have a phone interview, while for others you may have multiple rounds of interviews, both on the phone and in person. The difficulty of the interviews also varies depending on the position. Some interviews may be more behavioral in nature, while others may include aptitude tests or other assessments. Overall, the experience seems to be positive, with interviewers generally being friendly and helpful.

1. What do you know about the company?

This question is a great way to show your interest in the company and how you plan to fit into it. Before your interview, research the company thoroughly so that you can discuss its history, values and goals. You should also learn about any recent news or developments.

Example: “I know that this company has been around for over 20 years and specializes in providing software solutions to businesses of all sizes. I am excited to be part of such an established organization with a proven track record. I have always admired companies that are dedicated to their employees’ well-being, which is why I was thrilled to see that MBI offers flexible work schedules and telecommuting options.”

2. Why do you want to work at MBI?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about MBI that interests you or how your skills and experience align with what they’re looking for in an employee.

Example: “I want to work at MBI because I’ve always been interested in working in the medical field. I have a passion for helping others and am excited to learn more about the healthcare industry. I also love technology and think that MBI is a great place to use my computer science degree. I’m eager to apply my knowledge of coding to real-world applications.”

3. How would you handle a customer that was unhappy with their order?

This question can help the interviewer determine how you handle conflict and whether or not you have customer service skills. Use examples from your previous experience to show that you are willing to go above and beyond for customers.

Example: “I once had a customer who was unhappy with their order because they didn’t receive all of the items they ordered. I immediately refunded them for the missing item, offered to send it at no cost and gave them a discount on their next purchase. The customer appreciated my willingness to make things right, and we ended up becoming regular customers.”

4. Tell me about your experience working in a team environment.

Working in a team environment is an important part of being successful as an MBI. Employers ask this question to make sure you have experience working with others and collaborating on projects. Use your answer to explain what makes teamwork so important to you. Share one or two examples of how you worked well with others in the past.

Example: “I believe that teamwork is essential for success. I’ve always been someone who enjoys collaboration, and I find it motivating to work alongside other people who are passionate about their work. In my last position, I was tasked with creating a marketing campaign for our company’s new product. My team and I brainstormed ideas together and came up with several different concepts. We then presented them to our manager, who chose the final idea.”

5. Do you have any experience managing a team of people?

This question can help the interviewer determine your leadership skills and how you might fit into their company. If you have management experience, share a story about a time when you helped your team achieve a goal or overcome a challenge. If you don’t have management experience, you can talk about any other type of leadership role you’ve held in the past.

Example: “In my last position as an IT specialist, I was responsible for managing a team of five people who worked on various projects throughout the day. One of our main goals was to ensure that all of our clients were satisfied with our work. To do this, we would meet at least once a week to discuss each client’s needs and how we could best serve them. This process helped us create better solutions for our clients and improve our overall efficiency.”

6. Describe a time when you had to deal with an angry customer, how did you handle it?

An interviewer may ask this question to see how you handle conflict. This is an important skill for customer service representatives because they will likely encounter customers who are upset or angry at some point in their careers. Your answer should show the interviewer that you can remain calm and professional when faced with a challenging situation.

Example: “I once had a customer call me on my day off, demanding to speak to someone about a problem he was having with his order. I calmly explained that I wasn’t working but would be happy to help him if he called back during business hours. He apologized and said he would do so. When he called back later that day, I helped him resolve his issue.”

7. Are you comfortable interacting with customers on a daily basis?

This question is an opportunity to show the interviewer that you are a good fit for this role. You can answer honestly and describe your previous experience interacting with customers.

Example: “I have worked in customer service roles before, so I am comfortable speaking with customers on a daily basis. In my last position, I was responsible for answering phones and helping customers find what they were looking for. I enjoy being able to help people solve problems or find what they need. I also like to make sure that customers feel heard and valued.”

8. Have you ever worked for a start-up before?

If you have experience working for a start-up, the interviewer may ask you this question to learn more about your background and how it relates to their company. If you haven’t worked for a start-up before, you can answer honestly and explain why you’re excited to work for one now.

Example: “I’ve never worked for a start-up before, but I’m really excited to get my career started at MBI because of all the opportunities that are available here. I know that if I work hard, I’ll be able to grow with the company as it expands.”

9. Do you enjoy working in a fast-paced environment?

The interviewer may ask this question to gauge your ability to work in a busy environment. This is because working as an MBI can be quite hectic at times, especially when you’re under pressure to meet deadlines and manage multiple projects. Your answer should show that you are comfortable with high-pressure situations and have the skills necessary to thrive in them.

Example: “I enjoy working in a fast-paced environment because it challenges me to think on my feet and use my problem-solving skills. I am used to being in a busy environment, so I feel confident that I could handle the demands of this role. In fact, I would welcome the opportunity to help improve the department’s efficiency.”

10. Give us an example of a time where you had to prioritize several tasks and projects.

This question is a great way to assess your time management skills. It can also show the interviewer how you prioritize tasks and projects, which are important for this role. Use examples from previous work experience that highlight your ability to manage multiple projects at once.

Example: “In my last position as an IT specialist, I had to balance several projects and tasks while working with other team members. One of my main responsibilities was to ensure all computers were up-to-date and functioning properly. I would often have to wait on other team members to complete their tasks before I could move forward with mine. However, I learned to be patient and communicate with my teammates when I needed help.”

11. We are looking for someone who is able to take initiative, tell us about a time when you took initiative at work.

Taking initiative is a skill that employers look for in potential employees. They want to know you can take charge and get things done without needing constant supervision. When answering this question, think of an example from your previous job where you took the lead on a project or task and it turned out well.

Example: “At my last job, I was working with a team of developers who were tasked with creating a new app. We had been working on it for several months when one day our manager left early due to illness. The rest of us decided we would continue working on the app as usual since we were so close to finishing it. It ended up taking us another week to finish the app, but we got it done before our manager returned.”

12. If hired, what would be your approach to monitoring and optimizing our product lines?

This question is an opportunity to show your knowledge of the company’s products and how you would use your skills to improve them. You can highlight your analytical, problem-solving or communication skills in your answer.

Example: “I would start by analyzing customer feedback on our products. I would then create a list of actionable items that could be improved. For example, if customers are having trouble with a certain function, I would work with my team to develop a solution for it. If there isn’t a way to fix the issue, I would recommend removing the feature from the product entirely. This approach has helped me streamline processes at previous companies.”

13. Tell us about a time when you were given a project that you didn’t think you could successfully complete, how did you handle it?

This question can help the interviewer get a better idea of how you handle challenges and overcome obstacles. Use examples from your previous experience to highlight your problem-solving skills, creativity and ability to adapt to new situations.

Example: “When I first started working as an MBI, I was given a project that required me to create a marketing campaign for a client who sold luxury cars. At the time, I had little experience in creating campaigns for such high-end brands, so I felt overwhelmed by the task. However, I decided to take it one step at a time. First, I researched similar companies and analyzed their marketing strategies. Then, I created a plan based on my research and executed it successfully.”

14. What type of training or education do you have that makes you qualified for this position?

This question is an opportunity to show the interviewer that you have the skills and knowledge necessary for this role. You can list any relevant certifications, training or education you’ve received in your career.

Example: “I have a bachelor’s degree in business administration with a concentration in marketing from State University. I also completed a six-month internship at MBI where I learned about the company’s products and services. This experience helped me understand how to use digital marketing strategies to promote brands online.”

15. What do you like to do outside of work?

Employers ask this question to get a better sense of your personality. They want to know if you’ll fit in with their team and company culture. When answering, try to think of something that is relevant to the job. If you’re applying for an accounting position, it’s probably not necessary to mention that you enjoy painting. However, if you are applying for a marketing role, it might be beneficial to mention that you like creating art.

Example: “Outside of work, I love spending time with my family. We have dinner together every night, so I’m looking forward to having more free time to spend with them. I also really enjoy reading. I’ve always wanted to write a book, but haven’t had the time to do so. Now that I have more free time, I plan on starting a novel.”

16. What is your favorite social media platform and why?

This question is a great way to learn more about your potential new coworker. It can also help you determine if they are a good fit for the company culture. When answering this question, it’s important to be honest and consider what would make you a valuable employee.

Example: “I love Instagram because I’m always looking for new recipes to try out in my free time. I find that social media is a great place to find unique ideas and inspiration. I think being active on social media could be beneficial to MBI as well. For example, I might share some of our products with my followers or create content based on them.”

17. What is a current trend in marketing that has caught your interest?

This question allows you to show your knowledge of the industry and how it is changing. It also gives you an opportunity to share a personal opinion about marketing trends. When answering this question, consider what has caught your attention in recent years and why.

Example: “I have always been interested in the way social media has changed the way we market products. I remember when Facebook was first becoming popular and marketers were trying to figure out how to use it for their businesses. Now, social media is such a huge part of our lives that companies can reach so many people with just one post. I think there are still plenty of opportunities to grow within this space.”

18. Where do you see yourself in 5 years?

This question is a common one in interviews, and it’s often asked to see if you have career goals. Employers want to know that you’re motivated and driven to succeed. When answering this question, be honest about your future plans. If you don’t have specific plans for the next five years, explain what motivates you and how you plan to achieve those goals.

Example: “I hope to be working as an MBI by then. I’m very motivated to work hard and learn everything I can so that I can become a valuable member of this team. I also hope to continue my education and earn a master’s degree in business administration.”

19. What is one thing that you wish wasn’t part of your job description?

This question can help the interviewer get a better idea of what your job is like and how you handle certain aspects. It also helps them understand if there are any areas where you could use improvement or training. When answering this question, it can be helpful to mention something that isn’t too difficult for you but that you would prefer not to do.

Example: “I wish I didn’t have to work on weekends sometimes. While I enjoy my job, I am married with two children and would love to spend more time with them. However, I know that working in this field means that I will occasionally need to work nights and weekends. I try to make up for it by taking vacation days when I can.”

20. How would you improve our website?

This question is a great way to test your knowledge of current web design trends and practices. It also allows you to show the interviewer how you can apply your skills to benefit their company.

Example: “I would start by analyzing the website’s goals, audience and content. Then I’d create personas for each user type and conduct usability testing on the site. After that, I’d redesign the website using responsive web design so it looks good on any device. I’d also make sure the website has clear calls-to-action and uses social media integration to increase traffic.”