Mcdonalds Crew Member Resume Example & Writing Guide

Use this Mcdonalds Crew Member resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

McDonald’s crew members are an integral part of the fast food experience—they’re the people who take your order, fill your drink, and hand you your food when you’re ready to eat.

And even though there are plenty of people who only work at McDonald’s for a short time before moving on, it’s a great place to start your career if you’re just starting out or looking for a part-time job to supplement your income.

Here are some tips for writing a resume that will land you an interview at this popular fast food chain.

James Smith
Houston, TX | (123) 456-7891 | [email protected]

Hardworking McDonalds crew member with more than five years of customer service experience. Demonstrates a commitment to providing excellent customer service and upholding food safety standards. Eager to use customer service skills to make a positive impact in the workplace.

Lamar Consolidated High School Jun '08
High School Diploma
Company A, Mcdonalds Crew Member Jan '17 – Current
  • Operated cash register and assisted in food preparation, customer service, cleaning, and maintenance of restaurant facilities.
  • Maintained a clean work station at all times by following proper safety procedures for the job assigned.
  • Followed all company policies and procedures including but not limited to health and safety practices during shift hours.
  • Assisted with training new employees as needed or directed by management based on job duties performed.
  • Performed other duties as assigned by management within scope of position description such as opening/closing store when required or special projects that may arise from time to time.
Company B, Mcdonalds Crew Member Jan '12 – Dec '16
  • Ensured that all food was safely transported to customers in a timely manner, resulting in an increase of customer satisfaction ratings by 5%
  • Cleaned and sanitized tables after each order, reducing the amount of sick days taken by employees by 10%
  • Followed proper safety procedures when operating kitchen equipment, preventing any injuries or accidents from occurring
  • Answered phone calls and took orders for delivery and pick-up (including special requests)
  • Prepared sandwiches according to Mcdonalds’ specifications using standardized recipes and techniques
Company C, Fast Food Worker Jan '09 – Dec '11
  • Managed restaurant with a team of 5 and reduced food waste by 15% through proper portion control.
  • Selected to train employees at 2 restaurants, resulting in increased sales of $1,000/day for each location.
  • Created new chicken nugget recipe that resulted in an additional $900 in daily revenue after 8 months.

Industry Knowledge: Cleaning, Food Preparation, Cash Handling, Customer Service
Technical Skills: Microsoft Office Suite, Typing, Cash Register
Soft Skills: Communication, Teamwork, Customer Service, Conflict Resolution, Attention to Detail, Phone Etiquette

How to Write a Mcdonalds Crew Member Resume

Here’s how to write a mcdonalds crew member resume of your own.

Write Compelling Bullet Points

Rather than simply listing your responsibilities, use this section to tell a story about your work experience. For example, rather than saying you “assisted customers in the drive-thru window,” you could say you “provided fast and friendly service to more than 200 customers per hour, resulting in an average wait time of less than two minutes.”

This level of detail will help hiring managers see that not only do you have the experience they’re looking for, but you also have the specific skills and abilities required to do the job well.

Identify and Include Relevant Keywords

When you apply for a job at McDonalds, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes by scanning them for specific job-related terms, like “customer service” or “teamwork.” If your resume doesn’t have enough of the right terms, the ATS might filter out your application before a recruiter ever sees it.

To increase your chances of getting an interview, make sure to include relevant keywords throughout all the sections of your resume. You can use the list below as a starting point:

  • Food & Beverage
  • Teamwork
  • Customer Service
  • Time Management
  • Communication
  • Social Media
  • Cashiering
  • Organization Skills
  • Restaurant Management
  • Problem Solving
  • Leadership
  • Sales
  • Microsoft Access
  • Food Safety
  • Public Speaking
  • Multitasking
  • Critical Thinking
  • Customer Satisfaction
  • Cooperation
  • Food Service
  • Inventory Management
  • Marketing
  • Cash Handling
  • Drive Thru
  • Mcdonalds
  • Hospitality
  • Customer Service Management
  • Problem Solving Skills
  • Automotive
  • Skilled Labor

Showcase Your Technical Skills

The technical skills section of your resume is important for a few reasons. It showcases your proficiency in the use of specific programs and systems that are essential to the job, which can make you a more valuable candidate. Additionally, it allows you to show off your breadth and depth of knowledge and experience, which can make you a more desirable candidate.

Some of the programs and systems that McDonalds crew members are typically expected to be proficient in include: point-of-sale software, social media platforms, and customer service software. So if you have experience with any of these programs or systems, be sure to list them in your technical skills section.


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