Career Development

16 Medical Clerk Skills for Your Career and Resume

Learn about the most important Medical Clerk skills, how you can utilize them in the workplace, and what to list on your resume.

Medical clerks work in a variety of medical settings, such as hospitals, clinics and doctor’s offices. They are responsible for a variety of administrative tasks, such as scheduling appointments, maintaining medical records and billing patients. Medical clerks need to have strong organizational and communication skills to be successful in their roles. If you’re interested in becoming a medical clerk, learning about the necessary skills can help you determine if this is the right career for you.

Data Entry

Data entry is the process of inputting information into a computer system. Medical clerks often use data entry to record patient information, medical test results and treatment plans. This skill can help you keep track of patients’ records and ensure that all necessary information is available when needed. It also allows you to enter new patient information quickly so you can focus on other tasks.


Medical clerks often have to perform multiple tasks at the same time. For example, they may be taking phone calls while entering patient information into a computer system and preparing treatment plans for patients. Medical clerks should be able to multi-task in order to complete their duties efficiently. They also need to be aware of how their actions affect other employees so that they can work together effectively.

Insurance Verification

Medical clerks often verify insurance information for patients and enter it into the system. This requires attention to detail, as medical records are often linked to insurance claims. Medical clerks should also be able to explain how insurance works so that patients can make informed decisions about their treatment options.

Patient Scheduling

Patient scheduling is the ability to manage patient appointments and ensure that each patient receives the attention they need. Patient scheduling requires a thorough understanding of how long certain procedures take, so you can schedule patients with similar needs at different times. It also requires an awareness of which days are busier than others and when it’s best to schedule longer breaks between patients.

Interpersonal Skills

Medical clerks interact with patients, physicians and other staff members on a daily basis. Having strong interpersonal skills can help you build positive relationships with others at work and make your job more enjoyable. Medical clerks often greet patients by welcoming them to the office or asking how they can be of service. They also answer questions from patients about insurance, billing and treatment options.

Medical Terminology

Medical terminology is the language used by medical professionals to describe body parts, diseases and treatments. Medical clerks often use medical terminology when entering patient information into a computer system or filling out paperwork for insurance claims. Knowing medical terminology can help you communicate with other medical professionals and ensure that your records are accurate.


Communication is the ability to convey information clearly. Medical clerks often communicate with patients, physicians and other staff members. They must be able to explain medical terminology in a way that patients can understand. Medical clerks also use email and phone calls regularly for communicating with patients and colleagues.

Anatomy & Physiology

Medical clerks must have a strong understanding of anatomy and physiology to accurately enter patient data into the system. Medical records contain information about patients’ physical conditions, including their height, weight, blood pressure, pulse rate and other body measurements. Medical clerks also need to understand how medications work in the body so they can accurately record treatment plans for each patient.


Medical clerks use coding skills to record patient information in medical records. They must understand how to interpret and apply codes that represent different types of health conditions, treatments and medications. Medical clerks also use coding when entering data into electronic health records systems. This requires them to have a basic understanding of computer software programs like Microsoft Office or similar applications.

Claims Processing

Medical clerks often process insurance claims for patients. This involves entering patient information, submitting the claim and following up with the insurance company to ensure that they received it correctly. Medical clerks should be familiar with medical billing software so they can enter accurate information when processing claims. They also need to know how to navigate the complex world of health care finance in order to submit claims accurately and on time.


Billing is the process of recording and submitting patient charges to insurance companies. Medical clerks often perform billing duties, including entering patient information into a billing system, verifying insurance coverage and processing payments. Billing skills include knowledge of medical terminology, anatomy and health conditions that help you understand what services patients need and how much they should pay.


Medical clerks use charts to record patient information, including their symptoms and treatment. Charting is an important skill for medical clerks because it allows them to keep track of patients’ health records accurately. It also helps the medical team understand a patient’s history when they return to the practice. Medical clerks can learn charting through online courses or by observing other clerks who are more experienced in this area.

Time Management

Time management is the ability to plan and execute tasks in a way that ensures you meet your deadlines. Medical clerks often have multiple responsibilities, so it’s important for them to manage their time effectively. This means planning out their workday ahead of time and setting realistic goals for each task they perform. It also means knowing when to ask for help from other medical professionals if they’re unable to complete a task on time.


Transcription is the process of converting audio or video recordings into written text. Medical clerks often use transcription skills to take notes during patient consultations and record treatment plans, medical histories and test results. This can help them stay organized and ensure that all necessary information is recorded accurately.


Organization is the ability to keep track of multiple tasks and files. Medical clerks often have many responsibilities, so it’s important for them to be organized. This ensures they can complete their work on time and maintain accurate records. It also helps them prioritize their duties when there are several tasks that need attention. Being an effective medical clerk requires strong organizational skills.

Attention to Detail

Medical clerks must be able to pay close attention to detail when entering patient information into the system. This ensures that all of the necessary information is recorded accurately and allows for accurate treatment plans. Medical records are also very important, so medical clerks should ensure they enter correct information in the computer system and keep track of paper files properly.

How Can I Learn These Medical Clerk Skills?

There are a few ways that you can learn the necessary skills to become a medical clerk. Many community colleges offer courses that can teach you the basics of medical coding, billing, and transcription. Alternatively, there are many online courses that can provide you with the same information. Finally, many hospitals offer on-the-job training for medical clerks, which can be an excellent way to learn the necessary skills while getting paid.


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