Resume

Medical Coordinator Resume Example & Writing Guide

Use this Medical Coordinator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Medical coordinators are the glue that holds together healthcare organizations’ medical teams. They’re the ones who keep things running smoothly by coordinating patient care across disciplines and departments.

As a medical coordinator, you’ll help physicians schedule appointments, manage patient records, and facilitate the delivery of care across multiple providers. You might also help decide which tests should be ordered or which patients should be admitted to the hospital. And you might even oversee the entire medical team as part of your job responsibilities.

In other words, you play a key role in ensuring that patients receive high-quality care—and that hospitals and clinics stay compliant with regulations and safe standards. And because you work alongside some of the most talented professionals in the industry, your work is also highly rewarding.

Here are some tips and an example to help you write a fantastic medical coordinator resume that will land you an interview in no time.

Mary Thompson
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Experienced medical coordinator and patient advocate with a passion for delivering excellent customer service. Proven ability to manage patient interactions, coordinate care, and ensure timely follow-ups. Skilled in problem solving and conflict resolution to provide an exceptional experience for patients and their families.

Education
California State University, Long Beach Jun '10
B.S. in Health Science
Experience
Company A, Medical Coordinator Jan '17 – Current
  • Coordinated with physicians, nurses and other medical staff to ensure the smooth flow of patients through the clinic.
  • Provided clerical support for patient registration, insurance verification, scheduling appointments and follow-up care.
  • Assisted in maintaining a clean and safe environment by adhering to infection control policies and procedures.
  • Maintained current knowledge of new healthcare technologies, practices, regulations and standards as applicable to job duties.
  • Performed other related duties as assigned or required within scope of position description including but not limited to: Patient Education/Counseling; Medical Records Management; Referral Management; Insurance Verification; etc…
Company B, Medical Coordinator Jan '12 – Dec '16
  • Created a database of all patients and their medical records, including insurance information, diagnosis, prescriptions, and follow-up appointments
  • Scheduled patient appointments with the appropriate healthcare provider based on each individual’s needs and preferences
  • Communicated effectively with patients to ensure that they understood their diagnoses and treatment options
  • Followed up with patients after their initial appointment to make sure they were comfortable with their care plan
  • Maintained an organized filing system for all medical documents in compliance with HIPAA regulations
Company C, Medical Assistant Jan '09 – Dec '11
  • Supported physicians by performing patient intake and examination procedures and assisted with medical treatment of patients.
  • Maintained a clean, professional appearance appropriate for interaction with patients, families, coworkers and the general public.
  • Performed a variety of duties associated with clinic operations such as phlebotomy specimen collection; maintaining inventory levels in stock rooms; photocopying documents/reports as needed; assisting other staff members as directed to facilitate office processes and procedures; and providing clerical support to assist doctors when performing exams and treatments to patients.
Certifications
  • Certified Case Manager
  • Certified in Long-Term Care
  • Certified in Oncology
Skills

Industry Knowledge: HIPAA, Insurance, EMR, CPT Coding, ICD Coding, Insurance Terminology, Medical Terminology
Technical Skills: Epic, Cerner, McKesson, Allscripts, Meditech, Microsoft Office Suite, Google Suite
Soft Skills: Communication, Time Management, Teamwork, Critical Thinking, Problem Solving, Leadership

How to Write a Medical Coordinator Resume

Here’s how to write a medical coordinator resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to just list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by including quantifiable details about your work.

For example, rather than saying you “managed clinic schedules,” you could say that you “reduced clinic wait times by 15% by scheduling staff and equipment efficiently during peak hours.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Related: What Is a Medical Coordinator? How to Become One

Identify and Include Relevant Keywords

When you apply for a job as a medical coordinator, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for specific terms related to the position, like “patient care” or “medical records.” If your resume doesn’t include enough of these keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common medical coordinator keywords as a starting point to help you focus on the skills and experience most relevant to the job:

  • Healthcare
  • Medical Terminology
  • Electronic Medical Record (EMR)
  • Medical Billing
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Hospitals
  • Cardiopulmonary Resuscitation (CPR)
  • Basic Life Support (BLS)
  • Healthcare Management
  • Healthcare Information Technology (HIT)
  • Patient Safety
  • Medical Coding
  • Patient Education
  • Vital Signs
  • Surgery
  • Pediatrics
  • Electronic Medical Record Implementation
  • Health Education
  • Public Health
  • Mental Health
  • Social Services
  • Case Management
  • Public Speaking
  • Community Outreach
  • Event Planning
  • Nonprofit Organizations
  • Program Development
  • Teamwork
  • Data Entry
  • Customer Service

Showcase Your Technical Skills

There are a number of programs and systems that medical coordinators use on a daily basis to manage medical records and patient information. Being proficient in the use of these programs and systems is essential to the job. Some of the most commonly used programs are EHR software, billing software, and scheduling software. Medical coordinators also need to be familiar with medical terminology and be able to effectively communicate with patients and other medical professionals.

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