Medical Office Coordinator Resume Example & Writing Guide

Use this Medical Office Coordinator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Medical office coordinators are the glue that holds a medical practice together. They’re responsible for managing day-to-day operations, ensuring that patients are seen on time and that the office runs smoothly.

As a medical office coordinator, you’ll work closely with your team to ensure that patients are happy and comfortable throughout their visit. You’ll also coordinate patient appointments, schedule doctors’ time, book laboratory tests, and much more.

Because there’s so much that goes into running a medical office, it’s important that your resume highlight your skills and experience in a way that reflects just how much work you do. Follow these tips and resume example to write a medical office coordinator resume that hiring managers will love.

Mary Thompson
Los Angeles, CA | (123) 456-7891 | [email protected]

Skilled medical office coordinator with more than 10 years of experience in a variety of healthcare settings. Proven ability to manage patient flow, coordinate care, and maintain a positive patient experience. Seeking a position in a fast-paced medical office where my skills can be utilized to improve patient care.

California State University, East Bay Jun '10
B.S. in Health Science
Company A, Medical Office Coordinator Jan '17 – Current
  • Assisted with the coordination of patient appointments and ensured that all patients were seen in a timely manner.
  • Provided clerical support for medical staff by receiving, reviewing, and routing phone calls and electronic messages to appropriate personnel.
  • Maintained current knowledge of community resources available to our patients through participation in educational programs as well as through personal research efforts.
  • Participated in on-going training opportunities regarding new health care delivery models, best practices, regulatory requirements, etc., as they relate to job responsibilities.
  • Performed other duties related to position description when required or assigned by management including but not limited to: Patient registration/check-in; maintaining inventory levels; preparing exam rooms; copying documents; filing records; etc..
Company B, Medical Office Coordinator Jan '12 – Dec '16
  • Created and maintained patient charts, including insurance information, medical history, medication lists and appointment details
  • Scheduled appointments for patients with urgent needs or special circumstances (e.g., language barriers)
  • Answered phones in a timely manner to direct calls as needed; resolved billing inquiries over the phone
  • Maintained inventory of office supplies and ordered replacements when necessary
  • Prepared outgoing mail for postage at the end of each day’s business hours
Company C, Medical Receptionist Jan '09 – Dec '11
  • Answered incoming calls and scheduled appointments for patients in a prompt and professional manner.
  • Verified patient insurance coverage and collected copayments at time of service.
  • Maintained cleanliness and organization of the reception area and patient waiting room.
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Billing and Coding Specialist (CBCS)

Industry Knowledge: Scheduling, Billing, Insurance, HIPAA, Electronic Health Records
Technical Skills: Microsoft Office Suite, Typing, Word, Excel, Outlook, PowerPoint, WordPress
Soft Skills: Communication, Customer Service, Teamwork, Time Management, Attention to Detail, Writing

How to Write a Medical Office Coordinator Resume

Here’s how to write a medical office coordinator resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to just list your responsibilities. But that’s not enough to make a hiring manager take notice. Instead, you should use your bullet points to demonstrate your value by showing how you contributed to the organization.

For example, rather than saying you “managed patient appointments,” you could say that you “increased number of appointments booked by 20% in first six months by streamlining scheduling process and improving customer service.”

The second bullet point paints a clear picture of what you did and how you contributed to the organization. And it also provides a quantifiable result—a 20% increase in appointments booked!

Identify and Include Relevant Keywords

When you apply for a medical office coordinator role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for specific keywords related to the job, like “patient care” or “medical coding.” If your resume doesn’t have enough of the right terms, the ATS might not rank it highly enough to be seen by a recruiter.

To make sure this doesn’t happen to you, use this list of commonly used medical office coordinator keywords as a starting point:

  • Medical Terminology
  • Medical Records
  • Electronic Medical Record (EMR)
  • Medical Billing
  • Healthcare
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Data Entry
  • Phone Etiquette
  • Office Administration
  • Receptionist Duties
  • Medical Coding
  • Health Information Management
  • Insurance
  • Cardiopulmonary Resuscitation (CPR)
  • Healthcare Management
  • Scheduling
  • Filing
  • Patient Safety
  • Medical Assisting
  • Medical Termination
  • Data Analysis
  • Administration
  • Microsoft Access
  • Teamwork
  • Customer Service
  • Medicine
  • Hospitals
  • Teaching
  • Social Media
  • Public Speaking

Showcase Your Technical Skills

Medical office coordinators use a variety of technology in their work, such as patient scheduling software, electronic health records (EHR) software, and medical billing software. They also need to be familiar with common medical procedures and terminology.

So if you have experience with any of these programs or systems, be sure to list them on your resume. Additionally, emphasize your ability to use technology to coordinate and manage the administrative aspects of a medical office.


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