Medical Office Supervisor Resume Example & Writing Guide

Use this Medical Office Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Office supervisors are the backbone of any office. They’re the ones who keep things running smoothly by managing office staff, overseeing the day-to-day operations of their department, and ensuring that deadlines are met. They’re also the first point of contact for new employees, so it’s up to them to make sure new hires are trained up and ready to go.

If you love working in an office environment and thrive on organization, planning, and managing multiple projects at once, then you might have what it takes to become an office supervisor. Follow these tips and resume example to write a fantastic office supervisor resume that hiring managers will love.

David Moore
Chicago, IL | (123) 456-7891 | [email protected]

Skilled medical office supervisor with more than 10 years of experience in a variety of clinical and administrative roles. Proven ability to manage staff, coordinate care, and optimize patient flow. Seeking an opportunity to lead and develop a team in a fast-paced medical setting.

College of DuPage Jun '10
A.A.S. in Medical Office Management
Company A, Medical Office Supervisor Jan '17 – Current
  • Supervised and trained medical office staff to ensure compliance with all applicable regulations, guidelines, policies and procedures.
  • Provided leadership in the development of a comprehensive training program for new employees as well as ongoing education for current employees.
  • Assisted physicians with administrative duties such as scheduling appointments, reviewing insurance coverage, collecting fees and maintaining patient records.
  • Maintained an awareness of regulatory requirements related to privacy practices and ensured that appropriate safeguards are followed regarding access to confidential information about patients.
  • Participated in quality improvement activities within the organization including data collection/analysis and process mapping/improvement initiatives.
Company B, Medical Office Supervisor Jan '12 – Dec '16
  • Trained new employees on the company’s computer system, which included scheduling appointments and entering patient information
  • Supervised a team of five medical assistants who scheduled appointments for patients and collected co-pays at the end of each visit
  • Managed inventory of office supplies, ensuring that all necessary materials were available to staff members as needed
  • Maintained records in an Excel spreadsheet, including tracking insurance claims and payments received from patients
  • Scheduled follow-up appointments with physicians based on patient needs and availability of doctors’ schedules
Company C, Medical Office Assistant Jan '09 – Dec '11
  • Greeted patients and visitors, answer and direct phone calls, and schedule appointments.
  • Collected patient information such as medical history, vitals, and insurance information.
  • Prepared patients for examination and assisted the physician during the examination.
  • Certified Medical Administrative Assistant
  • Certified Electronic Health Records Specialist
  • Basic Life Support for Healthcare Providers (BLS)

Industry Knowledge: Medical Terminology, HIPAA, CPT Codes, ICD Codes, Treatment Plans, Medical Insurance, Medicare, Medicaid, Billing
Technical Skills: Microsoft Office Suite, ExamSoft, Cerner, McKesson, EPIC, Allscripts
Soft Skills: Communication, Leadership, Teamwork, Time Management, Organization, Problem Solving

How to Write a Medical Office Supervisor Resume

Here’s how to write a medical office supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific, descriptive language. Rather than saying you “managed office staff,” you could say you “managed office staff to increase productivity by 15% in six months, resulting in a $200K increase in annual revenue.”

The second bullet point is much more impressive because it provides specific numbers and details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a medical office supervisor role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for keywords related to the position, like “patient care” or “medical records.” If your resume doesn’t include enough of the right terms, the ATS might reject your application.

To increase your chances of getting an interview, use this list of common medical office supervisor keywords as a starting point:

  • Medical Terminology
  • Electronic Medical Record (EMR)
  • Healthcare
  • Medical Records
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Medical Billing
  • Healthcare Management
  • Patient Safety
  • Vital Signs
  • Healthcare Information Technology (HIT)
  • Medical Assisting
  • Data Entry
  • Hospitals
  • Phone Etiquette
  • Appointment Scheduling
  • Office Administration
  • Insurance
  • Time Management
  • Supervisory Skills
  • Customer Service
  • Cardiopulmonary Resuscitation (CPR)
  • Teaching
  • Microsoft Access
  • Team Leadership
  • Human Resources (HR)
  • Management
  • Staff Development
  • Administrative Assistance
  • Project Management
  • Patient Care

Showcase Your Technical Skills

As a medical office supervisor, you will need to be proficient in a variety of software programs and systems in order to effectively manage the office. These might include electronic health records (EHR) software, scheduling software, billing and coding software, and practice management software. Additionally, you will need to be familiar with the various types of medical equipment used in the office, such as X-ray machines and blood pressure monitors.


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