Medical Receptionist Resume Example & Writing Guide
Use this Medical Receptionist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Medical receptionists are the first point of contact for many patients. They’re tasked with answering phones, scheduling appointments, and helping patients navigate the complex healthcare system.
Because medical offices rely heavily on their receptionists to create a positive impression with patients, this job requires someone who’s friendly, knowledgeable, and highly organized. It’s also a role that requires a certain level of discretion—you might need to know when to let certain things slide and when to step in to help out a physician or nurse.
Follow these tips and resume example to write a medical receptionist resume that hiring managers will love.
How to Write a Medical Receptionist Resume
Here’s how to write a medical receptionist resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific, descriptive language. Rather than saying you “provided customer service,” you could say you “provided customer service by greeting patients and visitors, answering phones, and filing paperwork.”
The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable measure of success—filing paperwork—which makes it easier for a reader to understand your role in the process.
Related: What Is a Medical Receptionist? How to Become One
Identify and Include Relevant Keywords
When you apply for a medical receptionist job, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This system is designed to search for specific terms related to the job opening, like “medical coding” or “patient care.” If your resume doesn’t include enough of the right terms, your application might not even make it to a recruiter.
To increase your chances of getting an interview, use this list of medical receptionist keywords as a starting point to help you identify the skills and experience that are most relevant to the role:
- Medical Receptionist
- Medical Records
- Electronic Medical Record (EMR)
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Office Administration
- Data Entry
- Medical Terminology
- Medical Billing
- Phone Etiquette
- Receptionist Duties
- Healthcare
- Scheduling
- Appointment Scheduling
- Administrative Assistance
- Medical Assisting
- Customer Service
- Cardiopulmonary Resuscitation (CPR)
- Hospitals
- Fax
- Patient Safety
- Medical Transcription
- Epic Systems
- Clerical Skills
- Medical Coding
- Health Information Management
- Electronic Medical Record (EMR) Implementation
- Insurance Verification
- Health Insurance
- Switchboard
- Data Collection
Showcase Your Technical Skills
When applying for a medical receptionist position, it is important to list your technical skills prominently on your resume. This is because medical receptionists use a variety of technology in their work, including electronic health records (EHR) systems, patient monitoring systems, and medical devices.
Some of the programs and systems that medical receptionists are typically expected to be proficient in include: EHR software, practice management software, appointment scheduling software, and medical billing software. Additionally, medical receptionists should be familiar with common medical terms and abbreviations.
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