Career Development

What Does a Merchandise Coordinator Do?

Find out what a merchandise coordinator does, how to get this job, and what it takes to succeed as a merchandise coordinator.

Merchandise coordinators are responsible for managing the flow of merchandise through their company’s supply chain. They ensure that products make it from the manufacturer to the retailer in a timely fashion, and they also work with retailers to determine which products should be stocked on shelves or placed in storage.

Merchandise coordinators may specialize in a particular area of retail—such as electronics, clothing, furniture, etc.—and they often have deep knowledge of the products they sell. This makes them valuable resources for other employees who need information about specific products or product lines.

Merchandise Coordinator Job Duties

A merchandise coordinator typically has a wide range of responsibilities, which can include:

  • Communicating with vendors regarding orders, deliveries, and payment issues
  • Maintaining records of merchandise inventory levels and ordering additional merchandise as needed to meet demand
  • Coordinating with designers to create new product lines based on current trends in pop culture
  • Reviewing and approving artwork for print materials such as brochures, catalogs, ads, or flyers
  • Arranging for the delivery of merchandise to stores, warehouses, or directly to customers via online websites
  • Reviewing financial reports to ensure that products are profitable or losing money
  • Managing the creation of visual displays in retail stores to highlight certain products or themes
  • Coordinating with advertising agencies to plan promotional events that feature new products
  • Managing the creation of price lists and markdowns for seasonal or discontinued items

Merchandise Coordinator Salary & Outlook

Merchandise coordinators’ salaries vary depending on their level of education and experience, the company size and geographic location.

  • Median Annual Salary: $38,000 ($18.27/hour)
  • Top 10% Annual Salary: $82,500 ($39.66/hour)

The employment of merchandise coordinators is expected to decline over the next decade.

Merchandise coordinators will be affected by automation, which will allow companies to do more with fewer workers. As e-commerce grows, online retailers will need fewer workers to process orders than traditional retailers do.

Merchandise Coordinator Job Requirements

A merchandise coordinator typically needs to have the following qualifications:

Education: Entry-level merchandise coordinators are expected to have a high school diploma or equivalent. Some companies prefer an associate’s or bachelor’s degree in a related field, such as merchandising, business or marketing.

Training & Experience: Merchandise coordinators typically receive on-the-job training when they start a new position. This training may last for a few weeks and may include instruction on the company’s computer systems, inventory management and customer service procedures.

Certifications & Licenses: Certifications are not usually a requirement to become a merchandise coordinator, but they can make you a more competitive candidate when applying for jobs. Certifications can also help you learn more about the responsibilities of a merchandise coordinator and give you a basis for ongoing career development.

Merchandise Coordinator Skills

Merchandise coordinators need the following skills in order to be successful:

Communication: Communication is the act of conveying information through speech or writing. As a merchandise coordinator, you may be required to communicate with other employees, vendors and customers. Effective communication can help you to convey your ideas and intentions clearly. It can also help you to build relationships with others.

Organization: Organization skills are important for a merchandise coordinator because they often have many tasks to complete in a short period of time. Having strong organizational skills can help a merchandise coordinator prioritize their work and complete tasks in the correct order.

Time management: Time management is another skill that can be useful for a merchandise coordinator. This is because they often have many tasks to complete in a day and they need to make sure they complete them all in a timely manner. Having good time management skills can help a merchandise coordinator prioritize their tasks and make sure they get everything done on time.

Problem-solving: A merchandise coordinator’s job involves managing multiple tasks at once. They need to be able to identify and solve problems as they arise. For example, if a product isn’t available for sale, a merchandise coordinator might find a similar product to replace it. This requires them to think critically and come up with solutions.

Inventory control: Inventory control is the ability to track the amount of merchandise a company has in stock. A merchandise coordinator needs to be able to keep track of the company’s inventory and make sure they have enough of each product to meet customer demand. This involves recording the amount of each product the company has and keeping track of how much they sell.

Merchandise Coordinator Work Environment

The work environment for a merchandise coordinator is usually in an office setting, although some travel may be required to attend trade shows or visit stores. The job is generally full time, and overtime may be required during busy periods, such as before holidays. The work can be stressful, as coordinators must often meet tight deadlines and deal with last-minute changes. However, most coordinators find the work to be challenging and rewarding, and they enjoy the opportunity to work with a variety of people and products.

Merchandise Coordinator Trends

Here are three trends influencing how merchandise coordinators work. Merchandise coordinators will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Digital Commerce

The growth of digital commerce is changing the way that people shop, and it is having a significant impact on the retail industry. As more and more people shop online, retailers are looking for ways to improve their e-commerce platforms in order to stay competitive.

This trend is creating opportunities for merchandisers who can help businesses create an online shopping experience that is both attractive and easy to use. By understanding how to design a user-friendly website and optimize search engine results, merchandisers can help businesses reach a wider audience and generate more sales.

More Collaboration Between Marketing and Merchandise

As marketing and merchandise teams collaborate more often, there will be a need for professionals who can bridge the gap between the two disciplines. This means that those in the merchandising field will need to be familiar with marketing strategies and tactics in order to create products that are in line with the company’s overall vision.

In addition, merchandisers will need to be able to work quickly and efficiently in order to keep up with the fast pace of the retail industry. This requires strong organizational skills as well as the ability to prioritize tasks effectively.

Greater Focus on Customer Experience

As customers become more demanding, businesses are realizing that they need to focus on providing a great customer experience if they want to stay competitive. This is especially true for retailers, who are now seeing that customer satisfaction is just as important as product quality.

To provide a great customer experience, businesses need to have excellent customer service and a well-designed store layout that makes it easy for customers to find what they are looking for. They also need to offer a variety of products that meet different needs and price points.

How to Become a Merchandise Coordinator

A career as a merchandise coordinator can be both rewarding and lucrative. It’s important to start by learning about the different types of merchandising jobs and what they entail. You should also consider which company culture best fits your personality.

Once you have a better understanding of the industry, it’s time to get started on your job search. Network with people in the field and attend trade shows and conferences. Create a strong portfolio that showcases your skills and experience. And finally, be patient and persistent; it may take some time before you find the right fit.

Related: How to Write a Merchandise Coordinator Resume

Advancement Prospects

The best prospects for advancement are available to those who have a bachelor’s degree in business administration or merchandising and several years of experience working in the retail industry.

Many merchandise coordinators start their careers as assistant merchandise coordinators or in other entry-level positions. With experience, they may advance to positions such as buyer or store manager. Some may eventually open their own retail establishments.

Those who have the necessary education and experience may advance to top executive positions in their firms, such as vice-president of merchandising or chief executive officer.

Merchandise Coordinator Job Description Example

At [CompanyX], we are looking for a Merchandise Coordinator to join our team. The Merchandise Coordinator is responsible for managing the inventory of the store and ensuring that the shelves are stocked with the right products. He or she will also be responsible for creating and maintaining the store’s displays. The ideal candidate will have experience working in retail and be able to work in a fast-paced environment. He or she will also be able to lift heavy boxes and be able to stand for long periods of time.

Duties & Responsibilities

  • Maintain up-to-date knowledge of product lines, seasonal trends, and upcoming releases
  • Work with vendors to ensure timely delivery of merchandise
  • Monitor inventory levels and reorder merchandise as needed
  • Process incoming shipments and restock shelves as needed
  • Assist customers with locating desired items and provide information about products
  • Keep the sales floor clean and organized
  • Help train new employees on product lines and company procedures
  • Serve as a point of contact for customer questions and concerns
  • Handle returns and exchanges in a professional and efficient manner
  • Assist with visual merchandising and store displays
  • Participate in monthly inventory counts
  • Generate reports on sales, inventory, and customer feedback

Required Skills and Qualifications

  • Bachelor’s degree in business, merchandising, or related field
  • 3-5 years experience in retail merchandising or similar role
  • Excellent analytical skills and attention to detail
  • Strong organizational skills and multitasking ability
  • Ability to work independently and with a team
  • Proficient in Microsoft Office, especially Excel

Preferred Skills and Qualifications

  • Master’s degree in business, merchandising, or related field
  • 5-7 years experience in retail merchandising or similar role
  • Working knowledge of retail management software programs
  • Familiarity with fashion trends and the apparel industry
  • Creative eye for styling merchandise

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