20 Mondelēz International Interview Questions and Answers

Mondelēz International is one of the world’s largest snacks companies, with iconic brands like Oreo, Ritz, and Trident. The company employs over 107,000 people in more than 160 countries.

If you’re hoping to join Mondelēz International, you can expect to face a competitive interview process. To give yourself the best chance of landing the job, you’ll need to be prepared to answer some tough questions. In this article, we’ve gathered a list of sample Mondelēz International interview questions to help you prepare for your interview.

Mondelēz International Interview Process

The interview process at Mondelēz International can vary depending on the position you are applying for. However, most positions will require at least two interviews, one with a recruiter and one with a hiring manager. The difficulty of the interviews will also vary depending on the position, but they are generally not too difficult. Overall, the experience is positive and the company is very professional.

1. Why do you want to work at Mondelēz International?

This question can help the interviewer determine your level of interest in working for their company. It also helps them understand what you know about the organization and its culture. When preparing for this question, research Mondelēz International to learn more about the company’s values and goals. Consider how your own personal values align with those of the company.

Example: “I want to work at Mondelēz International because I am passionate about creating delicious snacks that are healthy for people to eat. I have always enjoyed baking and cooking, so I would love to be a part of a team that creates these products. I think my skills as a baker could be useful in helping develop new recipes.”

2. Describe a time when you had to deal with an unhappy customer and how you handled it.

An interviewer may ask this question to learn more about your customer service skills. They want to know how you can help their company provide excellent customer service to its customers.

Example: “When I worked at my previous job, we had a customer who was upset because they didn’t receive the product they ordered in time for Christmas. The customer called our company multiple times and left us negative reviews online. I spoke with the customer over the phone and explained that we were sorry for any inconvenience caused by the late shipment. We offered them a refund or free shipping on their next order.”

3. What are your strengths and weaknesses?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what you’re good at and where you can improve. When answering this question, be sure to focus on your strengths rather than your weaknesses.

Example: “I am an organized person who always meets deadlines. I’m also very detail-oriented, which helps me make sure that everything I do is accurate. My weakness is that sometimes I get so focused on the details that I miss the big picture. I’ve learned how to balance these two skills by taking regular breaks throughout the day.”

4. How would you handle a situation where there is not enough product in stock for customers?

This question can help the interviewer understand how you would handle a challenging situation at work. Use examples from your previous experience to highlight your problem-solving skills and ability to make quick decisions.

Example: “In my last role, we had an issue with not having enough product in stock for customers. I helped create a plan that allowed us to order more inventory before running out of products. This ensured our customers could continue to purchase our products while we waited for new shipments to arrive. We also communicated this information to our customers so they were aware of any delays or issues.”

5. Do you have any experience working with different types of people?

This question can help the interviewer determine how you interact with different types of people and your ability to work in a diverse environment. Use examples from previous jobs or school projects that show you have experience working with people who are different than you.

Example: “In my last position, I worked as an assistant manager at a local restaurant. One of my responsibilities was training new employees on proper food preparation techniques. During these trainings, I had to work with many different types of people, including those who were older and younger than me, experienced cooks and those who had never cooked before. I found that by being patient and explaining things clearly, I could get through to anyone.”

6. Tell me about a time that you had to prioritize, how did you choose what comes first?

This question can help the interviewer understand how you make decisions and prioritize your tasks. Use examples from previous work experiences to explain how you made a decision about what was most important and why it was more important than other tasks.

Example: “In my last role, I had to manage multiple projects at once. One of my main priorities was making sure that all deadlines were met for each project. If one deadline was missed, it could affect the entire project. So, I would always check in with team members on their progress and offer any assistance they needed. This helped me ensure that everyone was able to meet their deadlines.”

7. Are you comfortable working alone or with others?

Working in a team is an important part of the Mondelēz International culture. The company wants to know that you can work well with others and are willing to do so. When answering this question, it’s important to show your willingness to collaborate with others and be a good teammate.

Example: “I am comfortable working alone but also enjoy collaborating with others. I find that when working on projects, having a team approach makes things more efficient. I like being able to bounce ideas off of others and learn from their perspectives. In my last role, I worked as part of a small marketing team. We were responsible for creating content for social media platforms. I enjoyed the collaboration and found that we all brought something unique to the table.”

8. Have you ever worked on a team project before?

This question can help the interviewer get a better idea of your teamwork skills. Teamwork is an important skill to have in any position, so it’s likely that you’ll be asked about your experience with working on teams. If you haven’t worked on a team project before, you can talk about how you’ve helped others work together and collaborate.

Example: “I’ve worked on several group projects throughout my college career. In one class, we had to create a marketing campaign for a product. I was part of a group of five people who all had different ideas for what our product should be. We used our creativity and communication skills to come up with a final product that everyone liked.”

9. What do you know about the company?

This question is a great way for the interviewer to see how much you know about their company. It’s important that you do your research before going into the interview, and it’s also helpful if you can mention something specific about the company that relates to your skills or experience.

Example: “I’ve been following Mondelēz International since I was in college because of my interest in international business. I’m familiar with some of the brands they own, such as Nabisco and Oreo, but I am most impressed by the company’s commitment to diversity and inclusion. For example, the company has an employee resource group specifically for LGBTQ employees.”

10. What would you say makes you stand out from other candidates?

Employers ask this question to learn more about your personality and how you view yourself. They want to know what makes you unique, but they also want to see that you are humble. When answering this question, try to highlight a skill or trait that is important for the role while remaining modest.

Example: “I think what makes me stand out from other candidates is my ability to work well with others. I am always looking for ways to help others succeed, whether it’s by sharing information or offering to complete a task. I believe that teamwork is essential to success, so I make sure to be an active participant in any team I’m on.”

11. What was one of your favorite projects you’ve worked on and why?

This question can help the interviewer get to know you better and understand what types of projects you enjoy. It’s important to choose a project that relates to the job you’re applying for, but it can also be helpful to pick one that shows your passion for your work.

Example: “One of my favorite projects was when I worked on developing a new flavor for our company’s chocolate bar line. We had been receiving feedback from customers who wanted more unique flavors in our products, so we decided to create a new flavor based on customer suggestions. My team and I spent several weeks researching different ingredients and creating prototypes until we found the perfect combination of flavors. The final product was a huge success, and we even started selling it internationally.”

12. What qualities should you log for a bug found in a game?

This question is a behavioral one that tests your problem-solving skills. It also shows the interviewer how you can apply critical thinking to solve problems and make decisions.

Example: “I would first determine if it’s a bug or not, then I’d try to reproduce the bug in order to understand what causes it. Then, I would report the bug to my manager so they could assign someone else to fix it. If I’m able to reproduce the bug, I’ll write down all the steps needed to do so and send them along with the bug report.”

13. How do you think electric vehicles will impact the automotive market in the next 5-10 years?

This question is a great way to assess your knowledge of the automotive industry and how you can apply it to Mondelēz International. Your answer should show that you understand the current trends in the auto market, as well as how they might impact Mondelēz International’s business.

Example: “I think electric vehicles will have a huge impact on the automotive market in the next five to ten years. As more people become aware of the benefits of electric vehicles, I expect there will be an increase in demand for them. This could lead to a shortage of parts, which would affect the entire auto industry. To prepare for this, I would suggest Mondelēz International start researching ways we can produce our own parts so we’re not dependent on other companies.”

14. Describe a time when you went above and beyond for a customer.

This question can help the interviewer determine how you handle customer service and whether you have any experience in this area. Use examples from your previous job or a time when you helped someone outside of work.

Example: “At my last job, I had a customer who was having trouble with their account. They were trying to place an order but kept getting errors. After several phone calls, we still couldn’t figure out what was going on. So, I offered to call them back after lunch so they could try again. Sure enough, it worked. The customer was very happy that I went above and beyond for them.”

15. If hired, what would be your approach to designing software for an assembly line?

This question is an opportunity to show your knowledge of the company’s products and how you would apply that knowledge in a real-world situation. Your answer should include specific examples from previous experience or research.

Example: “I have worked with assembly line software before, so I know it can be challenging to keep track of all the data while also ensuring quality control. My approach would be to create a system where employees could enter information into a database as they work on each product. This way, managers can monitor production times and ensure that no mistakes are being made. It also allows for easy reporting and analysis.”

16. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

This question can help the interviewer understand how you handle conflict and disagreements with your team. It can also show them that you’re willing to take on leadership roles when necessary. When answering, try to focus on a time when you were able to resolve conflict successfully.

Example: “In my last position as a marketing manager, I was working on a project with another department. We had conflicting ideas about what we should do for the campaign. Instead of trying to convince them to change their minds, I asked if they would be open to hearing my idea. They agreed, so I presented our plan and explained why it would work best. After listening to me, they agreed that it was a good idea and helped us implement it.”

17. Give an example of a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question can allow you to demonstrate your problem-solving skills and how you approach challenges. When answering this question, it can be helpful to describe a specific situation in which you had to solve a problem that was not straightforward.

Example: “When I first started working as an accountant, I noticed that one of my clients was missing some important financial documents. This made it difficult for me to complete their taxes accurately. Instead of panicking, I called the client and asked them if they could send me the documents by the end of the week. They agreed, and I waited until the deadline to file their taxes.”

18. What is your experience with designing and testing mechanical components?

This question can help the interviewer determine your mechanical engineering experience and how you apply it to a team. Use examples from previous projects that highlight your ability to work with others, solve problems and meet deadlines.

Example: “In my last position as an engineer at a manufacturing company, I worked on several different components of machines, including motors, gears and other moving parts. One project I remember in particular was when we were testing a new type of gear for a machine that would be used in a factory setting. The gear had to withstand high temperatures and pressure while also being lightweight enough to move quickly. We tested multiple prototypes until we found one that met all of our requirements.”

19. What is your experience with designing and releasing software?

This question can help the interviewer understand your experience with a specific skill that Mondelēz International may need. Use examples from previous work to highlight your skills and abilities in this area.

Example: “In my last role, I was responsible for designing and releasing software updates every two weeks. This included testing new features and making sure they were compatible with existing systems. I also worked on creating documentation for our internal team members so they could learn how to use the updated software. In addition, I created training materials for clients who used our software.”

20. Provide an example of a software development project you have worked on.

The interviewer may ask this question to learn more about your technical skills and how you apply them in the workplace. To answer this question, describe a software development project you worked on that was successful or challenging.

Example: “At my current job, I am responsible for creating new products and improving existing ones. For example, last year we launched a new line of chocolate-covered pretzels. We had to create a recipe for the chocolate coating, find suppliers for the ingredients and test the product before it went into production. This process took several months, but once we released the product, it became one of our most popular items.”