20 Morphe Interview Questions and Answers

Morphe is a leading retailer of professional beauty products and one of the fastest-growing companies in the industry. With over 30 million social media followers and a global reach, Morphe is quickly becoming a household name.

If you’re hoping to land a job at Morphe, you can expect the interview process to be pretty competitive. To give yourself the best chance of success, you’ll need to be prepared to answer some tough questions.

In this article, we’ve compiled a list of sample Morphe interview questions and answers to help you prepare for your interview.

Morphe Interview Process

The interview process at Morphe can vary depending on the position you are applying for. For Beauty Artist positions, you will likely have a general interview asking about your previous makeup experience and sales background. The next stage is usually a makeup application on a model, where you will be asked to demonstrate your skills. For Senior Beauty Advisor positions, you may be asked to do a video exposing how you would cross sell and gain customer loyalty. For Director positions, you may have a standard interview setup through HR. Marketing Manager interviews may include a phone screening with the recruiter followed by a meeting with the hiring manager. Global Brand Manager interviews may involve multiple rounds of phone interviews with team members from the department you are interviewing for. Seasonal Sales Associate interviews may be conducted in a group setting, and you may be asked to wear your favorite makeup look. For Stock Associate positions, you may be asked to do a brief phone interview followed by an in-person interview.

1. What is your experience with makeup and beauty products?

This question is a great way to learn more about your potential new employer. It’s also an opportunity for you to show that you have experience with the products they sell and can use them effectively. If you don’t have any experience, consider asking someone who does to give you some feedback on how well you apply makeup or do your hair.

Example: “I’ve been wearing makeup since I was in high school. My mom taught me how to put it on when I was young, so I learned from her. She always used Morphe products, so I did too. Now, I’m quite good at applying makeup and know what colors look best on my skin tone. I also love trying out different styles of makeup, like bold eye shadow looks and bright lipstick shades.”

2. Why do you want to work at Morphe?

This question can help the interviewer determine your passion for makeup and working with customers. Show that you are excited about this position by describing what drew you to Morphe in the first place.

Example: “I want to work at Morphe because I am passionate about makeup, especially high-quality products. When I was a teenager, I would watch YouTube videos of people reviewing different beauty products. One day, I stumbled upon one of their reviews on Morphe brushes, and I immediately fell in love with them. Since then, I have been following the brand and learning more about it. I think I could really make an impact here.”

3. How would you deal with an upset customer?

As a makeup artist, you may encounter customers who are unhappy with their purchases. Employers ask this question to make sure you have the customer service skills necessary for the job. Use your answer to show that you can empathize with customers and help them feel better about their experience.

Example: “I once had a customer come in looking for a specific color of eyeshadow. When she saw it on me, she said it was too dark for her skin tone. I apologized and offered to try other colors on her until we found one she liked. She ended up finding a different shade that worked well for her. By helping her find something else, she left happy.”

4. Tell me about a time when you had to make a difficult decision, how did you handle it?

When answering this question, it can be helpful to think of a time when you had to make a decision that was not popular with everyone. This can show the interviewer how you handle making tough decisions and also demonstrate your leadership skills.

Example: “When I first started working at my current makeup counter, we were having trouble selling our most expensive products. We tried lowering the price, but still didn’t see an increase in sales. Finally, I decided to offer a free gift with purchase for anyone who bought one of these high-end items. It helped us sell more of those products while also increasing overall sales.”

5. Describe your leadership style.

As a makeup artist, you may be responsible for leading your team of beauty professionals. Employers ask this question to make sure you have the skills necessary to lead others and get work done efficiently. When answering this question, think about what leadership style you use most often. Explain how it helps you achieve success in your career.

Example: “I believe my leadership style is democratic. I like to involve everyone on my team in decision-making processes. This allows everyone to feel valued and respected while also ensuring that we all agree with the decisions being made. It also means that when I’m not around, my team members know exactly what they should be doing. In my last role, I was the only professional makeup artist at my company. However, I still encouraged my colleagues to give their opinions on our products and services.”

6. Are you comfortable working in a fast-paced environment?

Working in a makeup store can be hectic at times. Employers ask this question to make sure you’re comfortable working in an environment where there is often a lot of activity and noise. In your answer, explain that you enjoy being busy and having many things to do. Explain that you are organized enough to multitask and prioritize tasks as they come up.

Example: “I am definitely comfortable working in a fast-paced environment. I thrive on the energy of a busy workday. I find it energizing to have so much going on around me. I am also very good at prioritizing my tasks and managing my time well. When I was working at my previous job, we were always really busy. I learned how to manage multiple customers at once and still provide excellent customer service.”

7. Do you have any sales experience?

This question is a great way for employers to learn more about your sales experience. If you have previous sales experience, share what you learned from it and how it can help you succeed in this role.

Example: “I do have some sales experience, but I’ve mostly worked with customers over the phone. In my last position, I was responsible for answering customer questions about our products and helping them find the right product for their needs. This helped me develop strong communication skills and learn how to work with people who are looking for specific information. It also taught me how to use my knowledge of the brand to help customers make informed decisions.”

8. How many hours can you commit to per week?

Employers ask this question to make sure you’re willing to work the hours required for the position. When answering, be honest about how many hours you can commit and what your schedule looks like. If you have a busy life outside of work, let them know that you are looking for a part-time or seasonal job.

Example: “I am available to work 20 hours per week. I’m currently in school full time, but once I graduate next year, I will only need to work part-time. I would love to continue working with Morphe as long as my schedule allows.”

9. Have you worked in retail before?

This question is a great way for employers to learn more about your retail experience. If you have worked in retail before, share what you learned from the job and how it prepared you for this role.

Example: “I’ve worked as a makeup artist at a local salon for the past three years. I love helping people feel confident with their appearance, so working in a beauty salon was a natural fit for me. While my previous job helped me develop my makeup application skills, working at Morphe will help me expand my knowledge of different products and techniques.”

10. Can you tell us what the company culture is like here?

Employers ask this question to make sure you’re a good fit for their company culture. They want employees who will be happy and productive in the workplace, so they look for candidates who can describe what it’s like to work at Morphe. Before your interview, read through the company website or social media accounts to get an idea of what the company is all about. Then, use your answer to show that you are excited about working there.

Example: “I’ve looked through some of the company’s social media channels, and I love how much everyone loves makeup. It seems like Morphe has a really fun and positive environment, which makes me even more excited to join the team. I think my skills would be a great addition to the organization.”

11. How would you describe yourself as a team member?

This question is a great way to learn more about the applicant’s personality and how they interact with others. It can also help you determine if they would be a good fit for your team. When answering this question, it can be helpful to mention specific examples of how you have helped or supported other people in the past.

Example: “I am an extremely dedicated person who always puts my best effort into everything I do. In my previous position as a makeup artist, I was often tasked with helping other artists when they were swamped with clients. I found that I really enjoyed being able to support my coworkers and assist them in completing their work.”

12. If two customers were getting into a dispute over a product, how would you handle the situation?

This question can help the interviewer determine how you would handle a challenging situation at work. Use your answer to highlight your conflict resolution skills and ability to remain calm in tense situations.

Example: “If two customers were arguing over a product, I would first listen to both sides of the story. Then, I would try to find out what they wanted from each other. If one customer was unhappy with their purchase, I would offer them a refund or exchange. If the second customer felt that they deserved something as well, I would ask the first customer if they would be willing to give them a discount on another item.”

13. What is your greatest weakness?

Employers ask this question to learn more about your personality and how you might fit in with their team. While it’s important to be honest, try to choose a weakness that isn’t too detrimental to your work performance. If you’re not sure what to say, consider choosing something like “I’m sometimes late for appointments.”

Example: “My greatest weakness is my perfectionism. I want everything I do to be the best it can be, which means I spend a lot of time on projects. This has caused me to miss deadlines in the past, but I’ve learned to balance my desire for excellence with meeting deadlines.”

14. How would you approach a potential client on the street?

This question is designed to test your sales skills and how you interact with people. It’s important that you are friendly, confident and able to answer any questions they may have about the brand or products.

Example: “I would approach them by introducing myself as a makeup artist for Morphe. I would then ask if they had ever heard of the brand before and what their thoughts were on it. If they haven’t heard of the brand, I would explain who we are and what our mission statement is. Then, I would offer to do a quick application of some eyeshadow or lipstick so they could see the quality of the product.”

15. When was the last time you had to use your conflict resolution skills?

This question can help the interviewer determine how you handle disagreements and conflicts with others. Use your answer to highlight your problem-solving skills, communication abilities and ability to work well with others.

Example: “At my last job, I had a coworker who was always late for our meetings. This made it difficult for me to plan out my day because I didn’t know when they would arrive. I tried talking to them about it but they said that their schedule changed often so there wasn’t much they could do. Eventually, I started setting up my calendar based on when they arrived at work each day. If they were late one day, I would be late as well. It took some adjusting, but eventually we found a system that worked for both of us.”

16. What type of makeup looks do you prefer? Why?

This question can help the interviewer determine your aesthetic preferences and whether you would be a good fit for their company. It’s important to remember that makeup is subjective, so it’s best to answer honestly about what looks you prefer but also explain why you like them.

Example: “I love dramatic makeup looks because they’re fun to create and I enjoy seeing how far I can take my skills. However, I also really appreciate natural-looking makeup looks because they allow me to use more subtle colors and techniques. I find both types of looks challenging in different ways, which makes me feel accomplished when I’m done.”

17. Would you be able to manage multiple tasks at once?

Employers ask this question to see if you can multitask and get things done in a timely manner. When answering, it’s important to show that you are organized and able to prioritize your tasks.

Example: “I am definitely capable of managing multiple tasks at once. In my previous role as a makeup artist, I would often have several clients scheduled for the same time slot. This meant I had to work quickly but efficiently to ensure all of their needs were met. I also used scheduling software to help me keep track of everyone’s appointments.”

18. How often are you available to work each week?

Employers may ask this question to make sure you can work the hours they need. They might also want to know if your schedule is flexible enough to cover any shifts that open up. When answering, be honest about your availability and explain why it works for you. If you have a busy life outside of work, consider offering to work extra hours when possible.

Example: “I am available to work every day of the week except Sunday. I usually work from 9 a.m. until 5 p.m., but I’m happy to stay later or come in early if needed. My schedule is pretty flexible, so I would be willing to switch my days off as needed.”

19. What kind of relationship do you think should exist between managers and their employees?

This question is a good way to assess your interpersonal skills and how you interact with others. Your answer should show that you value teamwork, are willing to help others and can communicate effectively.

Example: “I think it’s important for managers to be approachable and available to their employees. I believe in the importance of collaboration and communication, so I would make sure my team knows they can come to me with any questions or concerns. I also think it’s vital for managers to set clear expectations and goals for their teams. This helps everyone know what they’re working toward and gives them a sense of purpose.”

20. What brands do you enjoy using?

This question is a great way to learn more about your potential new coworkers. It can also help you determine if the company has similar interests as you. When answering this question, it’s important to be honest and respectful of other brands. You may want to mention one or two brands that are similar to Morphe but not exactly the same.

Example: “I love using Too Faced Cosmetics because they have such high-quality products at affordable prices. I also really enjoy Kylie Cosmetics because her lipsticks are so long-lasting and pigmented. I think both brands are very innovative in their own ways.”