Career Development

What Does a Mortgage Broker Do?

Find out what a mortgage broker does, how to get this job, and what it takes to succeed as a mortgage broker.

A mortgage broker is a professional who helps people obtain mortgages by connecting them with lenders and advising them on the best options for their situation. They are paid by the lender, not the borrower, so they have no incentive to recommend one option over another.

Mortgage brokers can help borrowers in several ways. They may be able to offer advice about which type of loan is best for their situation—for example, whether they should apply for a fixed-rate or adjustable-rate mortgage. They may also be able to provide information about different types of loans that might be available from various lenders.

Mortgage Broker Job Duties

A mortgage broker typically has a wide range of responsibilities, which can include:

  • Recommending mortgage products that are best suited to the borrower’s needs and financial situation
  • Arranging the closing of loans by coordinating with attorneys, appraisers, inspectors, title companies, and other third parties involved in the closing process
  • Reviewing applications to determine whether a borrower meets requirements for obtaining a loan
  • Communicating with borrowers throughout the mortgage process to ensure that they understand their obligations and have all necessary paperwork in order
  • Meeting with potential clients to determine their needs and recommend appropriate loan products
  • Calculating an applicant’s eligibility for a loan based on factors such as income, debt, assets, and credit score
  • Helping clients make a down payment or closing cost payments at the time of closing by using funds from their own accounts or obtaining loans from a third party lender
  • Reviewing clients’ credit histories to determine their loan risk and pricing options available to them based on their credit profile
  • Negotiating with banks on behalf of clients to determine interest rates, loan terms, and other conditions of mortgages

Mortgage Broker Salary & Outlook

Mortgage brokers are typically paid a commission, which can vary depending on the type of mortgage they’re selling and their level of experience.

  • Median Annual Salary: $85,000 ($40.87/hour)
  • Top 10% Annual Salary: $183,000 ($87.98/hour)

The employment of mortgage brokers is expected to grow at an average rate over the next decade.

Mortgage brokers will be needed to help consumers navigate the complex process of obtaining a mortgage. As home prices and interest rates increase, more consumers will seek the help of mortgage brokers to ensure that they get the best deal on their loan.

Related: Mortgage Broker Interview Questions and Answers

Mortgage Broker Job Requirements

A mortgage broker typically needs to have the following:

Education: A minimum of a bachelor’s degree is often a requirement to become a mortgage broker. Some aspiring brokers choose to earn a degree in finance or real estate.

Mortgage brokers can also choose to pursue a career in real estate. Earning a degree in real estate can help you become a real estate broker.

Training & Experience: Mortgage brokers must complete a training program before they can work in their field. These programs are typically offered by mortgage companies and last between 30 and 90 days. They teach students about the mortgage industry, including how to find and apply for mortgages, how to complete the paperwork and how to manage the loans.

Mortgage brokers can also receive on-the-job training. They may shadow a more experienced mortgage broker to learn about the company’s processes and procedures.

Certifications & Licenses: In the United States, the 2008 SAFE Act requires all mortgage brokers to earn a license by passing the SAFE Mortgage Loan Originator Test. The test includes a written and a practical exam.

Mortgage Broker Skills

Mortgage brokers need the following skills in order to be successful:

Sales skills: Mortgage brokers work with clients to find the best mortgage for them. This means they need to be able to sell their clients on the mortgage they recommend. Mortgage brokers need to be able to explain the benefits of the mortgage they recommend and convince clients to apply for it.

Financial knowledge: Mortgage brokers work with clients to help them understand their financial situation and how to best manage their money. They need to have a strong understanding of financial concepts, such as interest rates, credit scores and debt-to-income ratios, to be able to explain these topics to clients. Mortgage brokers also need to be knowledgeable about the different types of mortgages available to help clients find the right mortgage for their needs.

Communication skills: Mortgage brokers communicate with clients, lenders and other professionals to help clients find the right mortgage. They also communicate with clients to explain the mortgage process and answer any questions they have. Mortgage brokers also communicate with lenders to negotiate the best mortgage rates for clients.

Problem-solving skills: Mortgage brokers work with clients to find the best mortgage for their needs. This involves analyzing the client’s financial situation and finding a lender that can meet their needs. Mortgage brokers also work with clients to find the best mortgage for their needs. This involves analyzing the client’s financial situation and finding a lender that can meet their needs.

Customer service: Mortgage brokers work with clients to find the best financial solution for them. They must be able to communicate clearly and answer questions to help clients understand the mortgage process. Mortgage brokers also work with clients to find the right mortgage lender and mortgage product. They must be able to explain the differences between lenders and products to help clients make informed decisions.

Mortgage Broker Work Environment

Mortgage brokers work in an office environment, usually in a cubicle or small office. They may work for a mortgage company or bank, or they may be self-employed. Mortgage brokers typically work Monday through Friday during regular business hours, although they may occasionally work evenings or weekends to meet with clients. The work can be stressful, as mortgage brokers must constantly meet deadlines and deal with clients who may be difficult to work with. However, most mortgage brokers find the work to be rewarding, as they are able to help people purchase homes and achieve their dreams.

Mortgage Broker Trends

Here are three trends influencing how mortgage brokers work. Mortgage brokers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Rise of the Robo-Broker

The rise of the robo-broker is a trend that is quickly changing the mortgage industry. This trend is characterized by the use of technology to automate many of the tasks traditionally done by brokers, such as loan application processing and customer service.

As robo-brokers become more popular, mortgage brokers will need to find ways to differentiate themselves from the competition. One way to do this is by providing excellent customer service and support. Additionally, brokers can focus on becoming experts in specific areas, such as home loans or refinancing.

More Regulation Will Lead to Greater Transparency

The mortgage industry is facing increased regulation, which is leading to greater transparency for consumers. This means that borrowers will have access to more information about the products they are considering, which should make it easier for them to make informed decisions.

As the mortgage industry becomes more regulated, brokers will need to adapt by becoming more transparent with their customers. This includes providing detailed information about the products they are selling, as well as explaining the pros and cons of each option. In addition, brokers will need to be aware of any changes in the law that could affect their business.

Mortgage Brokers Need to Be More Tech Savvy

Mortgage brokers need to be more tech savvy in order to compete in today’s market. With so much information available online, potential clients are looking for professionals who can help them find the best deals using technology.

Mortgage brokers can stay ahead of the curve by learning how to use technology to their advantage. This includes learning how to use social media platforms to connect with potential clients, as well as using tools like Google Maps to find the best deals on homes.

How to Become a Mortgage Broker

A mortgage broker career can be a great way to enter the financial services industry. It offers the opportunity to work with a variety of clients and products, as well as the chance to build your own business.

To become a mortgage broker, you’ll need to complete some training and certification programs. You’ll also need to meet certain licensing requirements in your state.

Once you’re licensed, it’s important to stay up-to-date on the latest mortgage trends and regulations. This can help you provide the best advice to your clients.

Advancement Prospects

Mortgage brokers typically start out as loan originators, working for a mortgage broker firm. With experience, they may advance to become a branch manager or a loan officer. Some mortgage brokers open their own firms.

The best way to advance in this career is to get more education and experience. Mortgage brokers who have a bachelor’s degree and several years of experience will have the best job prospects. Mortgage brokers who are certified by the National Mortgage Licensing System and Registry will also have an advantage in the job market.

Mortgage Broker Job Description Example

At [CompanyX], we’re in the business of helping people realize their dreams of homeownership. We’re looking for an experienced mortgage broker to join our team and continue our tradition of excellence in customer service. As a mortgage broker, you will be responsible for assessing the financial needs of our clients and recommending the best mortgage products to meet their individual needs. You will also be responsible for preparing and submitting mortgage applications to lenders on behalf of our clients. In order to be successful in this role, you must have excellent communication and negotiation skills, as well as a thorough knowledge of the different types of mortgage products and the lending process.

Duties & Responsibilities

  • Originate mortgage loans in accordance with company, investor, and government guidelines
  • Develop and maintain strong relationships with customers, real estate agents, builders, and other referral sources to generate new business
  • Analyze each customer’s financial situation and recommend the best loan program based on their individual needs
  • Obtain all necessary documentation from customers to complete loan applications accurately and efficiently
  • Prepare and deliver professional presentations to customers explaining various loan programs, pricing, and benefits
  • Negotiate loan terms with customers and lock in favorable interest rates
  • Coordinate loan closings with customers, attorneys, and title companies
  • Stay up-to-date on industry changes and developments to ensure compliance with all rules and regulations
  • Maintain a high level of customer satisfaction throughout the loan process to encourage repeat and referral business
  • Meet or exceed established monthly production goals
  • Attend weekly sales meetings and training sessions
  • Perform other duties as assigned

Required Skills and Qualifications

  • Bachelor’s degree in business, finance, or related field
  • 3+ years experience as a mortgage broker or loan officer
  • Proven track record of success in originating and closing loans
  • Strong understanding of underwriting guidelines and ability to assess risk
  • Excellent communication, negotiation, and customer service skills
  • Proficient in Microsoft Office and loan origination software

Preferred Skills and Qualifications

  • 5+ years experience as a mortgage broker or loan officer
  • MBA or other advanced degree in business or finance
  • Experience working with alternative lenders and non-conventional loans
  • Familiarity with social media marketing and lead generation


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