19 Motorola Solutions Interview Questions and Answers

When it comes to interviewing for a job at Motorola Solutions, you can expect to be asked questions about your experience with public safety and commercial communications. You may also be asked about your experience with mission-critical communications solutions and services. In addition, you may be asked questions about your ability to work in a fast-paced environment and handle multiple projects simultaneously.

Motorola Solutions Interview Process

The interview process at Motorola Solutions is relatively quick and easy. You will be asked to choose a day for the interview, and everything will happen within only one week. The whole process was really ok. The interviewer was polite and nice. Questions were easy and on point. I would recommend either another job/position or looking elsewhere.

1. Give an example of a time you had to deal with an angry customer, how did you handle it?

An interviewer may ask this question to learn more about your customer service skills. They want to know how you would handle a situation where you have to calm an upset customer and make them feel better. In your answer, try to show that you can empathize with customers and use your communication skills to resolve the issue.

Example: “In my last position as a sales representative for a telecommunications company, I had a customer who was unhappy with their current provider. The customer called me multiple times in one day to complain about their bill and overall experience. I listened to what they were saying and tried to understand why they felt so frustrated. After talking with them for a while, I realized they just wanted someone to listen to them and help them find a solution.”

2. What do you think is the most important thing to keep in mind when working on a team project?

Teamwork is an important skill to have when working in a corporate environment. The interviewer may ask this question to see if you understand the importance of teamwork and how it can benefit your future team. Use your answer to explain that teamwork is essential for completing projects on time and with high quality.

Example: “I think the most important thing to keep in mind when working on a team project is communication. If everyone involved in the project understands what their role is, who they need to communicate with and how often, then I believe we can complete our work efficiently and effectively.”

3. Can you recall any times that you successfully used your technical skills to solve a problem?

This question is an opportunity to show the interviewer that you can use your skills and abilities to solve problems. When answering this question, it can be helpful to think of a time when you used your technical knowledge to help someone or fix something.

Example: “In my last position as a network engineer, I was working with a client who had a large database server. The company’s IT department wanted to upgrade the system but needed my help because they didn’t have enough staff members to do so. I helped them upgrade the system by installing new software and hardware. This allowed the company to continue operating without any issues.”

4. Tell me about a time where you failed and what you learned from it.

This question is a great way to learn more about an applicant’s ability to overcome challenges and use them as learning opportunities. When answering this question, it can be helpful to focus on the steps you took to improve your skills or knowledge in that area.

Example: “When I first started working for Motorola Solutions, I was tasked with creating a presentation for our sales team. I had never created a PowerPoint before, so I researched how to do so online. Unfortunately, my research led me to create a slideshow that was too long and included information that wasn’t relevant to the sales pitch. My manager helped me edit the presentation into something more useful, and I learned that when researching new tasks, I should always ask someone who has experience doing those tasks.”

5. How would you describe your leadership style?

This question can help the interviewer get a sense of how you would fit in with their team. When answering, it can be helpful to describe your leadership style and what makes you effective at leading others.

Example: “I believe that my leadership style is collaborative. I like to involve everyone on the team when making decisions or setting goals. This helps me ensure that everyone has an equal voice and feels valued. It also allows us to make better decisions as a group because we have more perspectives and ideas to draw from. Collaboration also helps me build strong relationships with my team members so they feel comfortable coming to me for advice or feedback.”

6. If we were to ask one of your former coworkers what they thought was your greatest weakness, what answer would they give us?

This question is a great way to learn more about the applicant’s interpersonal skills. It can also help you determine if they have any weaknesses that could affect their ability to perform the job successfully. When answering this question, it can be helpful to think of something that your coworker might say in an effort to make them look good.

Example: “I would expect my coworkers to tell you that I am too hard on myself when things don’t go as planned. While I strive for perfection, I know that it’s not always possible and sometimes need to remind myself that mistakes are part of learning.”

7. What are some common mistakes people make when managing projects? How can these errors be avoided?

This question can help the interviewer determine how you handle projects and whether you have any experience with common mistakes. Consider examples of your own past experiences, or those of others, to highlight your ability to avoid these errors.

Example: “One common mistake I’ve seen is not having a clear understanding of what the project entails before beginning work. This leads to unclear expectations for both the client and the team, which can cause delays in communication and missed deadlines. Another common mistake is not setting realistic goals for the project. Setting unrealistic goals can lead to disappointment when they aren’t met, so it’s important to set goals that are attainable but challenging.”

8. Describe a time when you had to work with someone who did not like you very much.

This question is a great way to show your interpersonal skills and how you can work with others. When answering this question, it’s important to focus on the positive aspects of the situation and what you learned from it.

Example: “I had an experience at my previous job where I worked with someone who did not like me very much. At first, I was unsure why they didn’t like me, but after talking with them about it, we realized that we were both just nervous about our new roles. After having that conversation, we became good friends and are still working together today.”

9. How often should developers check-in code in regards to project deadlines and quality standards?

This question is a great way to assess your ability to work with other team members and manage projects. Your answer should show that you understand the importance of deadlines and quality standards in software development.

Example: “I believe developers should check-in code at least once per day, but I also think it’s important for them to communicate any issues they encounter during their daily check-ins so we can address those problems before they become larger issues later on. This allows us to ensure our project stays on track while maintaining high quality standards.”

10. What has been your biggest professional challenge so far?

This question can help the interviewer get a better sense of your problem-solving skills. When answering this question, it can be helpful to highlight how you overcame that challenge and what you learned from it.

Example: “My biggest professional challenge so far has been learning how to work with different types of people. I am naturally an introvert, so in my previous role as a software developer, I was able to spend most of my time alone working on projects. However, when I became a project manager, I had to learn how to communicate more effectively with others. I took some online courses about public speaking and communication, which helped me become more comfortable talking to large groups.”

11. In what areas does our product have room for improvement?

This question is a great way to show your knowledge of the company and its products. It also allows you to demonstrate that you are willing to make improvements when necessary. When answering this question, it can be helpful to mention specific features or functions that could use improvement.

Example: “I think one area where Motorola Solutions could improve is in customer service. I have heard from several customers that they feel like their concerns aren’t being addressed properly by support staff. I would suggest hiring more customer service representatives so that each caller has a dedicated representative who can address all of their questions and concerns.”

12. Why do you want to work at Motorola Solutions?

This question is an opportunity to show your enthusiasm for the position and company. When answering, it can be helpful to mention a specific aspect of Motorola Solutions that you admire or something about the company’s culture that appeals to you.

Example: “I want to work at Motorola Solutions because I am passionate about public safety and emergency response. In my last job as a police dispatcher, I saw how important communication solutions are in helping first responders do their jobs safely and effectively. I would love to continue working with law enforcement agencies and other public safety organizations to help them communicate more efficiently.”

13. Talk about a time when you worked on a project where communication broke down between teammates. What happened and how did you fix it?

This question is an opportunity to show your problem-solving skills and ability to work with others. When answering this question, it can be helpful to describe a specific situation where you had to communicate effectively with teammates or coworkers to solve a problem or complete a project successfully.

Example: “At my previous job, I worked on a team that was responsible for creating new software updates for our company’s products. One day, one of the developers told me they were having trouble updating one of our products because of a coding error. I immediately went to the other developer who created the product and asked them if they knew what caused the issue. They said they didn’t know but would look into it.

I then spoke with the developer who reported the issue and explained that we needed to fix it as soon as possible so we could release the update by the deadline. The developer agreed and together, we figured out the cause of the issue and fixed it before the deadline.”

14. Tell me about a time when you had to learn something new quickly and why you needed to learn that skill/knowledge.

This question is a great way to show your ability to learn new things and adapt quickly. When answering this question, it can be helpful to mention how you felt about the learning process and what skills you learned in that situation.

Example: “When I started my current role as an IT manager for a small business, I had no prior experience managing employees or overseeing projects. However, I was eager to take on the challenge of growing into this position. I took online courses and read books on project management and employee relations. After several months of studying these topics, I feel confident in my abilities to manage a team and oversee projects.”

15. What do you think makes a good manager?

This question can help the interviewer get to know you as a potential manager. As a manager, you will be responsible for managing employees and helping them complete their work. Your answer should show that you have management skills and are willing to learn more about how to become an effective leader.

Example: “I think a good manager is someone who is organized and has strong communication skills. They need to be able to clearly explain what they expect from their team members and give regular feedback on employee performance. I also think it’s important to be empathetic when giving feedback so that employees feel comfortable asking questions or expressing concerns.”

16. Tell me about your experience with software development.

This question is an opportunity to show your knowledge of the software development process and how you can apply it in a team setting. Use examples from previous work experience or education to explain what steps you took when developing software, including defining requirements, creating prototypes and testing applications.

Example: “In my last role as a web developer for a small business, I was responsible for designing websites that were user-friendly and optimized for search engines. Before beginning any projects, I met with clients to discuss their goals and objectives. Then, I created wireframes and prototypes using HTML and CSS coding languages. After testing the website on different browsers and devices, I submitted the final product to search engines.”

17. Describe a time when you saw potential in somebody else’s idea but others didn’t see eye to eye, what did you do?

This question is a great way to show your leadership skills and ability to persuade others. When answering this question, it can be helpful to mention the name of the person who had the idea you supported and how that person’s idea helped the company or organization.

Example: “When I was working as an IT manager for a small business, one of my employees came to me with an idea for a new software program they wanted to create. The employee said they were going to use their own time to develop the program and asked if we could find a place in our budget to pay them for their work. At first, I wasn’t sure about the idea because we didn’t have much money left in our budget, but after talking with the owner, we decided to give the employee some extra funds to help them develop the program.”

18. Do you have any questions for us?

This is your opportunity to show the interviewer that you have done your research on Motorola Solutions and are interested in learning more about the company. Use this time to ask questions about the position, the department or the company as a whole.

Example: “I am very excited about this role at Motorola Solutions. I know that you’re one of the top companies for innovation, so I was wondering what it’s like working here? What makes Motorola Solutions different from other tech companies?”

19. Tell me about a time when you had to use your critical thinking skills to overcome a difficult situation.

This question can help the interviewer gain insight into your problem-solving skills and ability to think on your feet. Use examples from previous work experiences or personal life that highlight your critical thinking abilities.

Example: “In my last position, I was working with a team of developers who were tasked with creating a new software program for our company. We had a deadline to meet, but one of the programmers was out sick for several days. This left us short-staffed, so I took it upon myself to learn how to code in order to assist the other members of the development team. It took me two weeks to learn coding basics, but we met our deadline.”