Career Development

What Does a Nail Salon Manager Do?

Find out what a nail salon manager does, how to get this job, and what it takes to succeed as a nail salon manager.

Nail salon managers are responsible for overseeing all aspects of their nail salon business. They ensure that the salon is well-maintained, staffed with qualified employees, and profitable.

Nail salon managers may also be involved in hiring new staff members or training existing employees on best practices. They may even help to develop new services or products for the salon to increase revenue and customer satisfaction.

Nail Salon Manager Job Duties

A nail salon manager typically has a wide range of responsibilities, which can include:

  • Managing staff members to ensure that they are well trained and providing them with adequate support
  • Ensuring that all staff members follow sanitation protocols to prevent contamination or spread of disease
  • Scheduling appointments to accommodate client needs while maximizing sales potential
  • Ensuring that all equipment is functioning properly and ordering new supplies as needed
  • Ensuring that each client receives personalized attention during their service
  • Maintaining a neat and clean environment to create a pleasant experience for clients
  • Supervising nail technicians to ensure that they are providing quality services in accordance with company standards
  • Providing customer service to each customer during their visit
  • Conducting staff meetings to discuss new products and services, changes in policies or procedures, and other information pertinent to the business

Nail Salon Manager Salary & Outlook

Nail salon managers’ salaries vary depending on their level of education, years of experience, and the size and location of the salon. They may also earn additional compensation in the form of commissions or bonuses.

  • Median Annual Salary: $38,000 ($18.27/hour)
  • Top 10% Annual Salary: $60,500 ($29.09/hour)

The employment of nail salon managers is expected to grow at an average rate over the next decade.

The continued popularity of nail services, particularly among younger consumers, should lead to increased demand for nail salon services. As a result, employment growth will be driven by the need to hire additional workers to provide these services.

Nail Salon Manager Job Requirements

A nail salon manager typically needs the following qualifications:

Education: Most nail salon managers have at least a high school diploma or GED. Some nail salons prefer to hire candidates who have completed a cosmetology program or a nail technician program. These programs teach students the skills they need to run a nail salon, including how to perform manicures, pedicures and other nail services, how to run a business and how to handle customer service issues.

Training & Experience: Managers often start in a lower position, such as a nail technician or a manicurist, and work their way up. They may also have previous experience in a related field, such as customer service or retail. On-the-job training for a nail salon manager will include learning about the salon’s policies and procedures, as well as the products and services they offer. They will also learn about the computer software and equipment they use.

Certifications & Licenses: Nail salon managers don’t need a certification or license to work in their role. However, some states require nail salon managers to have a cosmetology license. Even in these cases, however, a nail salon manager doesn’t need a license to work as a manager.

Nail Salon Manager Skills

Nail salon managers need the following skills in order to be successful:

Communication: Communication is the act of conveying information to others. As a nail salon manager, you may need to communicate with clients, coworkers and business owners. You can use your communication skills to convey information clearly, ask questions and listen to others.

Organization: Nail salon managers often have to manage multiple tasks at once, so being organized can help you complete your work efficiently. Organization skills can also help you keep track of employee schedules, customer files and other important information.

Customer service: Customer service is the ability to interact with customers in a friendly and helpful manner. As a nail salon manager, you may be responsible for interacting with customers and answering any questions they have about the salon’s services. Customer service skills can help you provide a positive experience for customers and encourage them to return to the salon.

Time management: Nail salon managers often have multiple tasks to complete in a day. They may need to check in with clients, fill out paperwork, clean the salon and check in with their staff. Having good time management skills can help a manager complete all of their tasks in a timely manner.

Leadership: As a nail salon manager, you are a leader who can motivate your team to perform well and meet customer expectations. You can use your leadership skills to guide your team to success. You can also use leadership skills to ensure that your team is following health and safety regulations and maintaining a clean and safe work environment.

Nail Salon Manager Work Environment

The work environment for a nail salon manager is usually fast-paced and busy. They may work long hours, including evenings and weekends. They may also be required to work on holidays. The manager is responsible for the overall operation of the salon, so they must be able to handle a variety of tasks at one time. They must be able to work well under pressure and be able to handle customer complaints in a professional manner. The manager should be able to maintain a positive attitude and be able to motivate the staff.

Nail Salon Manager Trends

Here are three trends influencing how nail salon managers work. Nail salon managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Nail Art

The growth of nail art has led to an increased demand for nail salon services. As a result, nail salon managers need to be familiar with the latest trends in order to keep their businesses competitive.

Nail art can be very complex and requires a high level of skill, which is why many customers are looking for professionals who can do it for them. By becoming a nail art expert, nail salon managers can attract more customers and increase revenue.

More Women Are Getting Their Nails Done

Women are getting their nails done more often than ever before, which means that nail salons are becoming increasingly popular. This trend is likely to continue as women look for ways to pamper themselves and feel beautiful.

As a nail salon manager, you can capitalize on this trend by offering unique services that set your salon apart from the competition. You can also focus on customer service and creating a relaxing environment for your clients.

A Focus on Health and Wellness

The health and wellness trend is having a major impact on the nail industry. As people become more interested in taking care of their bodies, they are turning to nail salons for help.

Nail salon managers can capitalize on this trend by providing services that promote health and wellness. This may include offering manicures that use natural products or providing tips on how to take care of your nails at home.

How to Become a Nail Salon Manager

A career as a nail salon manager can be rewarding and lucrative. It’s important to have the right skills and experience in order to succeed in this field. As a nail salon manager, you will be responsible for managing all aspects of the business, including hiring and training staff, marketing and promoting the salon, and ensuring that customers are happy with their services.

To become a successful nail salon manager, it’s important to have a strong understanding of both the business and customer service sides of the industry. You should also be able to effectively manage your staff and stay up-to-date on the latest trends in nail care.

Advancement Prospects

The most common way to advance to a management position is to be promoted from within the company. To be promoted, you will need to have worked at the salon for a significant amount of time and have proven yourself to be a reliable and trustworthy employee. In some cases, you may be able to advance to a management position without being promoted from within the company if you have management experience in a related field. For example, if you have experience managing a team of salespeople, you may be able to transfer those skills to managing a team of nail technicians.

Nail Salon Manager Job Description Example

The [CompanyX] team is passionate about nails, and we’re looking for a salon manager who shares that same passion! As the manager of our salon, you will be responsible for the overall operation of the salon, including staffing, scheduling, customer service, and product ordering. You will also be responsible for maintaining the salon’s high standards of cleanliness and sanitation. The ideal candidate will have experience managing a nail salon, and will be able to provide exceptional customer service. He or she will also be organized, detail-oriented, and able to work well under pressure.

Duties & Responsibilities

  • Maintain a high level of customer service by ensuring that all customers are greeted upon arrival and that their needs are promptly met
  • Schedule appointments, manage the salon’s daily bookings, and resolve any customer complaints in a professional and timely manner
  • Effectively communicate with customers to understand their individual nail care needs and recommend the best services and products
  • Maintain cleanliness standards in the salon and ensure that all equipment is properly sanitized between each use
  • Train new employees on proper nail care techniques, safety procedures, and customer service protocol
  • Monitor inventory levels and order supplies as needed to keep the salon stocked with the necessary products
  • Keep up-to-date on the latest nail trends and educate employees and customers on the newest styles and techniques
  • Manage the salon’s budget and track financial performance indicators to ensure profitability
  • Develop marketing initiatives to promote the salon and attract new business
  • Evaluate employee performance and provide feedback and coaching to help them improve their skills
  • Handle payroll and employee benefits administration
  • Perform other duties as assigned by upper management

Required Skills and Qualifications

  • High school diploma or equivalent
  • Proven management experience in a nail salon, spa, or related business
  • Excellent customer service skills
  • Strong leadership qualities
  • Ability to delegate tasks and responsibilities
  • Good organizational and time-management skills

Preferred Skills and Qualifications

  • Bachelor’s degree in business administration or related field
  • 5+ years management experience in a nail salon, spa, or related business
  • Working knowledge of bookkeeping and accounting principles
  • Proficiency in Microsoft Office, Excel, and QuickBooks
  • Marketing and social media skills


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