20 Narvar Interview Questions and Answers

As a customer experience platform, Narvar helps retailers inspire long-term customer loyalty, at all steps of the post-purchase journey. In order to provide the best possible service to their clients, Narvar is always looking for talented, customer-focused individuals to join their team.

If you’re interested in working for Narvar, you’ll need to be prepared to answer some specific interview questions about your customer service experience and how you would handle various customer service scenarios. In this article, we’ll give you a rundown of some of the most common Narvar interview questions, so you can go into your interview with confidence.

Narvar Interview Process

The interview process at Narvar is efficient and straightforward. Candidates can expect to have a phone screen with a recruiter, followed by 1-2 video interviews with members of the team they would be working

1. How would you rate your coding skills?

Narvar is a technology company, so it’s likely that you’ll be asked to demonstrate your coding skills at some point during the interview process. If you have experience with coding, share this information and explain how it has helped you in previous roles.

Example: “I’ve had several opportunities to learn basic coding languages like HTML and CSS, but I’m not yet proficient enough to build an entire website from scratch. However, I do understand the basics of coding and can use these skills to troubleshoot technical issues on websites.”

2. What development frameworks are you experienced with?

This question is a great way to show your technical skills and knowledge of the latest technologies. If you have experience with any frameworks, mention them in your answer.

Example: “I am experienced with NodeJS, Angular 2, React and Vue. I find these frameworks very useful for creating scalable applications that are easy to maintain. In my last role as a front-end developer, I used these frameworks to create websites and apps that were user-friendly and visually appealing.”

3. Why do you want to work at Narvar?

This question can help the interviewer get to know you better and understand why you’re a good fit for their company. Use your answer to highlight any specific aspects of Narvar that interest you, such as its mission or values. You can also use this opportunity to show how your own goals align with those of the company.

Example: “I want to work at Narvar because I’m passionate about helping businesses create positive customer experiences. In my last role, I helped customers troubleshoot issues they were having with their products. I enjoy using my problem-solving skills to find creative solutions to challenges. I think Narvar’s technology could be an excellent tool for retailers looking to improve their customer service.”

4. What is the most difficult part of being a software engineer?

This question is a great way to show your interviewer that you are aware of the challenges of this role and have strategies for overcoming them. You can also use it as an opportunity to discuss how you’ve grown professionally in your previous roles.

Example: “The most difficult part of being a software engineer is when I’m working on a project with a tight deadline, but my team members aren’t available to help me. In these situations, I try to prioritize tasks so I can get the most important work done first. Then, if there’s time left over, I’ll do some additional work or delegate tasks to other team members.”

5. Are you willing to relocate for this position?

If the position requires you to relocate, employers may ask this question to learn if you have any concerns about moving. If you are willing to move for this job, consider sharing why you’re excited about the opportunity and how you plan to make a smooth transition.

Example: “I’m happy to relocate for this position because I’ve always wanted to live in California. I know that Narvar is a growing company, so I’m confident that I can adapt to my new home quickly. I also understand that it’s important to be close to our customers, so I would be willing to work from home one or two days per week.”

6. What area of technology interests you most and why?

This question helps employers understand your interests and how they align with the company’s goals. When answering, it can be helpful to mention a specific technology that Narvar uses or mentions on its website.

Example: “I’m most interested in artificial intelligence because I think it has the potential to make our lives easier. For example, if you could use AI to predict when customers are likely to need help, then retailers could provide them with relevant information at just the right time. This would help both businesses and their customers.”

7. Do you have experience developing enterprise applications?

Enterprise applications are software programs that help businesses run more efficiently. Narvar is an enterprise application, so the interviewer may ask you this question to see if you have experience working on similar projects in the past. If you don’t have direct experience developing enterprise applications, you can talk about your ability to learn new technologies and adapt quickly.

Example: “I haven’t worked directly with enterprise applications before, but I am a quick learner who enjoys learning new things. In my last role, I was tasked with creating a customer loyalty program for our company’s website. I researched different types of loyalty programs and learned how to integrate them into our website. The project took me longer than expected because I had to learn a lot about loyalty programs, but it was worth it because we saw a significant increase in sales after implementing the loyalty program.”

8. Describe what you know about the current state of eCommerce, including the major players in the industry.

This question is a great way to test your knowledge of the eCommerce industry and how it’s changing. It also helps employers understand what you know about their company, as they may be one of the major players in the space.

Example: “The current state of eCommerce is very exciting. There are so many new companies entering the space every day, which means there are more opportunities for innovation. I think Amazon will continue to dominate the space because of its Prime program, but other retailers like Nordstrom Rack and Zappos are doing well too.”

9. Tell me about an application that you designed.

This question is a great way to show your problem-solving skills and ability to work in a team. When answering this question, it can be helpful to describe the process you used to design the application and what challenges you faced along the way.

Example: “At my previous job, I was tasked with creating an app that would allow customers to track their orders from start to finish. This was challenging because we had limited resources and needed to create something that could scale as our company grew. We decided to use React Native for its scalability and built the app using NodeJS. The app allowed us to streamline our customer experience and helped us grow our business.”

10. Can you tell us how you would debug an issue with a web application?

Debugging is a skill that many IT professionals need to have. Debugging is the process of finding and fixing errors in computer programs. This question allows you to show your problem-solving skills, as well as your ability to work with technology.

Example: “I would first try to find out what caused the issue by using debugging tools like breakpoints, watches and locals. Then I would fix the error by removing any bugs or mistakes from the code. Finally, I would test the web application thoroughly before deploying it.”

11. Do you think it’s important to stay up-to-date on new technologies? Why or why not?

This question can help the interviewer get a sense of your interest in technology and how you might approach learning new things. It’s important to show that you’re willing to learn, but also that you have some experience with similar technologies.

Example: “I think it’s very important to stay up-to-date on new technologies because they can make our lives easier and more efficient. I’ve been using customer experience software for several years now, so I’m familiar with many of the different features and functions available. However, I always try to take time to learn about new tools or updates to existing ones.”

12. How well do you handle change? Give an example of when you had to adapt to changes as a developer.

When working with a customer experience platform, you may need to adapt to changes in the software or your company’s needs. Your interviewer wants to know that you can handle change and are willing to do so when necessary.

Example: “I am very flexible and adaptive as a developer. In my last role, I worked on an e-commerce website where we had to make frequent changes to our site based on what customers were searching for. This required me to learn new coding languages and update my development skills regularly. I enjoy learning new things and adapting to different situations.”

13. Have you ever worked remotely before?

This question is a great way to gauge your experience with working remotely. If you have, the interviewer will likely want to know how it went and what challenges you faced. If you haven’t worked remotely before, they may ask about your comfort level with doing so.

Example: “I’ve worked remotely for two years now. I find that remote work can be quite beneficial as long as there are clear guidelines in place for communication and expectations. In my current role, we use Slack to communicate and Trello to organize our tasks. This has been very helpful for me because I am able to focus on my work without interruption.”

14. Are there any parts of the job description that you aren’t comfortable with?

This question is a great way to show your interviewer that you are honest and willing to learn. When answering this question, it can be helpful to mention something specific about the job description and then explain how you would overcome any challenges or discomfort with that part of the role.

Example: “I am not as familiar with marketing strategies as I am with customer service, but I have been taking online courses on digital marketing for the past year and feel confident in my ability to understand Narvar’s current marketing strategy and implement new ideas if needed.”

15. Tell me about a time when you discovered an error in one of your programs. How did you fix it?

This question can help the interviewer understand how you respond to challenges and solve problems. Use your answer to highlight your problem-solving skills, ability to learn from mistakes and commitment to continuous improvement.

Example: “When I first started working with Narvar, there was a bug in our system that caused some customers’ purchase histories to be deleted. This meant we couldn’t send them targeted offers or recommendations based on their previous purchases. When I discovered this issue, I immediately notified my team so they could fix it. We worked through the weekend to update all of our systems and ensure no other customer data was lost.”

16. What kind of projects have you worked on?

This question is a great way to show the interviewer your experience with customer loyalty and retention. You can use this opportunity to discuss how you helped clients achieve their goals, including specific metrics that demonstrate success.

Example: “In my last role as a digital marketing specialist, I worked on several projects for different clients. One of my favorite projects was working with a client who wanted to increase sales by 10% through social media engagement. We used Narvar’s platform to create an automated campaign that targeted customers based on their interests and behaviors. The results were impressive, with a 20% increase in sales within the first month.”

17. Why should we hire you over other candidates?

This question is a great way for employers to learn more about your qualifications and how you can benefit their company. Before your interview, make sure you thoroughly review the job description so that you can highlight your relevant skills and experience.

Example: “I believe I am an excellent candidate for this role because of my proven customer service skills and my ability to work well in a team environment. Throughout my career, I have consistently received positive feedback from customers and coworkers alike, which has helped me achieve several promotions at previous companies. My teamwork skills are also quite strong, as I enjoy collaborating with others to solve problems and find creative solutions.”

18. What has been your proudest moment as a software developer?

This question can help interviewers get to know you as a person and how your personality fits with the company culture. It also helps them understand what kind of work you’re passionate about, which can be an indicator of whether you’ll enjoy working on their team.

Example: “My proudest moment was when I developed a new feature for my previous employer that helped customers find products more easily. The customer feedback we received after implementing it was overwhelmingly positive, and our sales increased by 20%. This made me feel like I had really contributed something valuable to the business.”

19. What is your greatest weakness as a developer?

This question is a common one in interviews, and it’s important to be honest. Interviewers want to know that you are self-aware and can recognize your own weaknesses. When answering this question, try to identify a weakness that isn’t critical to the job or one that you have already improved upon.

Example: “My greatest weakness as a developer is my lack of experience with JavaScript frameworks. I am currently learning AngularJS, but I haven’t had much experience with it yet. However, I am eager to learn new things and would like to improve my knowledge of JavaScript frameworks.”

20. If you were building a website from scratch, which programming languages would you use and why?

This question is a great way to assess your technical knowledge and experience with web development. If you have no prior experience building websites, it’s okay to answer that you would use the programming language of the company you’re applying for.

Example: “If I were building a website from scratch, I would definitely use Ruby on Rails because it’s an open-source framework that allows me to build complex applications quickly. It also has a large community of developers who can help when I need assistance.”