20 NFI Industries Interview Questions and Answers

NFI Industries is a leading provider of supply chain solutions, and as such, they often conduct interviews to fill various positions within their company. If you’re interviewing for a position at NFI Industries, you can expect to be asked questions about your experience in the supply chain industry, your knowledge of NFI Industries’ products and services, and your ability to solve problems and think creatively. To help you prepare for your interview, we’ve compiled a list of sample NFI Industries interview questions and answers.

NFI Industries Interview Process

The interview process at NFI Industries can vary depending on the position you are applying for. For some positions, you may have a phone screen with a recruiter followed by an in-person interview. For other positions, you may be asked to do a technical exercise or take a urine drug test. Overall, the interview process is generally quick and easy.

1. Why do you want to work at NFI Industries?

This question is an opportunity to show your enthusiasm for the position and company. When answering, it can be helpful to mention a specific aspect of NFI Industries that you admire or something about the company’s culture that appeals to you.

Example: “I want to work at NFI Industries because I am passionate about supply chain management and logistics. Your company has a reputation for being innovative in this industry, which makes me excited to learn more about how you do things here. I also appreciate that you are committed to providing excellent customer service and support to your clients.”

2. Are you willing to travel for business if needed?

Traveling for business is a common part of working in supply chain management. Employers ask this question to make sure you’re prepared to travel if needed and that you have the right attitude about it. In your answer, explain that you are willing to travel as long as it’s within reason. Explain that you understand how important it is to be on time and ready to work when traveling for business.

Example: “Yes, I am willing to travel for business. However, I would prefer not to travel more than once or twice per month. I know how important it is to be on time and ready to work when traveling for business, so I will always arrive early and prepare myself before each trip.”

3. Have you held a position where you were involved with the hiring and termination of staff before? How did that go?

Hiring and terminating staff is a responsibility that comes with some managerial positions. Employers ask this question to make sure you have experience in these processes, as well as how they went. Use your answer to explain what steps you took when hiring or firing someone.

Example: “I’ve never been involved in the hiring or termination of staff before. However, I do understand the importance of both processes. When hiring new employees, I would want to ensure they are a good fit for the company culture. I would also want to know if they can perform their job duties effectively. For terminations, I would first try to resolve the issue between the employee and employer. If it was something that couldn’t be resolved, I would give them plenty of time to find another position.”

4. What is your experience working in logistics?

This question can help the interviewer understand your experience level and how it relates to the position you’re interviewing for. If you have previous experience working in logistics, share what your job duties were and how they helped prepare you for this role.

Example: “I worked as a supply chain manager at my last company where I was responsible for managing all aspects of our shipping operations. This included overseeing inventory management, transportation routes and delivery schedules. It also meant that I had to work with vendors to negotiate pricing and contract terms. These experiences have prepared me well for this role because they’ve given me valuable insight into the challenges companies face when trying to manage their own supply chains.”

5. Are you comfortable managing multiple projects at once?

This question can help the interviewer determine if you have the ability to multitask and prioritize your work. Use examples from previous experience where you successfully managed multiple projects at once, prioritized tasks and met deadlines.

Example: “In my current role as a supply chain manager for ABC Company, I manage multiple projects at once on a daily basis. For example, last month I was managing three different projects that required me to oversee the production of thousands of products per day. One project involved creating new packaging for our product line, another involved shipping orders to customers and the third involved updating our inventory management software. I am comfortable with this level of multitasking and find it easy to stay organized.”

6. Tell me about a time when you had to deal with an angry customer, how did you manage it?

This question is an opportunity to show your problem-solving and conflict resolution skills. When answering this question, it can be helpful to mention a specific situation or the steps you took to resolve the issue.

Example: “I once had a customer who was upset because they didn’t receive their shipment on time. I listened to what they were saying and asked questions to understand why they were so frustrated. After learning more about the situation, I realized that there was nothing I could do to change the past but I could help them in the future by offering free shipping for one month as an apology.”

7. Where would you like to be in five years?

This question is a great way to learn about your potential employee’s career goals. It also helps you determine if they are looking for long-term employment with your company or just a stepping stone in their career. When answering this question, be honest and specific about what you hope to achieve in the next five years.

Example: “I would love to have achieved my Certified Professional Logistician certification by then. I am currently studying for it, but I know that it will take me at least two more years of study before I can take the exam. In five years, I would like to be working as an operations manager here at NFI Industries.”

8. Do you have any management training or certifications?

This question is a great way to show the interviewer that you have experience managing people and projects. If you do, list them in your answer. If not, explain what management training or certifications you are working toward.

Example: “I am currently enrolled in an online course for my supply chain manager certification. I also completed a six-month internship at a local logistics company where I gained valuable experience managing employees and overseeing large projects.”

9. Describe a time when you had to make a decision without consulting your boss.

This question can help the interviewer understand your decision-making skills and how you handle challenging situations. Use examples from previous jobs to showcase your problem-solving abilities, leadership qualities and ability to make quick decisions.

Example: “In my last job, I was working on a project with another employee who had been there for many years. We were both tasked with creating a new marketing campaign for one of our clients. The other employee wanted to use an old strategy that hadn’t worked in several years. I knew we needed to come up with something new if we wanted to impress our client. So, I presented my idea to the client and they loved it. My coworker was upset at first but eventually understood why I did what I did.”

10. What are some ways to keep inventory organized?

This question can help the interviewer assess your organizational skills and ability to keep track of inventory. Use examples from past experience that show you have strong organizational skills and are able to manage multiple projects at once.

Example: “I use a software program called SAP Business One, which allows me to organize my inventory by location, type, vendor and more. I also use barcode scanners to scan in each product as it comes into our warehouse so I know exactly what we have on hand. This helps me stay organized and ensure all products are accounted for.”

11. How would you handle a situation where a truck driver called out sick last minute but you had a shipment scheduled to leave later today?

This question can help the interviewer understand how you handle unexpected challenges and adapt to them. Use examples from your experience where you had to overcome obstacles or solve problems in a timely manner.

Example: “In my last position, I was scheduled to leave for a delivery with one of our drivers who called out sick at the last minute. I immediately contacted another driver who could take over the route so we wouldn’t have any delays. The new driver arrived on time and completed the delivery without any issues.”

12. Give me an example of a project that you worked on as part of a team. How was your performance evaluated?

This question is an opportunity to show your ability to work as part of a team. It also gives the interviewer insight into how you were evaluated in previous roles.

Example: “In my last role, I worked on a project that involved improving our customer service and delivery times. My manager used several metrics to evaluate my performance, including customer satisfaction surveys, employee engagement surveys and sales reports. We all had weekly check-ins with our managers where we discussed our progress and any challenges we faced.”

13. Do you have experience operating forklifts?

This question is a great way to determine if you have the necessary skills and experience for this role. Forklift operators are responsible for moving materials throughout the warehouse, so it’s important that they’re experienced in operating forklifts. If you don’t have any experience operating forklifts, consider taking a forklift training course before your interview.

Example: “I’ve operated forklifts since I was 16 years old when I got my first job at a grocery store. I’m very comfortable driving forklifts and know how to operate them safely. In fact, I recently took an online forklift certification course because I wanted to make sure I had all of the required knowledge and skills.”

14. Can you describe your approach to planning and scheduling shipments?

This question can help the interviewer understand your experience with planning and scheduling shipments, which is an important part of working in supply chain management. Use examples from previous work to highlight your ability to plan and schedule shipments effectively.

Example: “I use a software program that helps me create shipping plans for each client based on their needs. I start by identifying the most efficient routes for each shipment and then calculate the cost per unit for each route. This allows me to determine the best route for each shipment while also ensuring that we’re not spending more than necessary on transportation costs.”

15. What software programs are you familiar with?

NFI Industries uses a variety of software programs to manage their supply chain. The interviewer may ask this question to see if you have experience using similar programs in your current or past job. Use your answer to highlight any skills that are relevant to the position and explain how you would use them at NFI Industries.

Example: “I am familiar with SAP, Oracle and Microsoft Dynamics GP. I used these programs extensively during my last role as an operations manager where I oversaw all aspects of our supply chain management. These programs helped me monitor inventory levels, track shipments and manage customer orders.”

16. If hired, what kind of environment would you thrive in?

Employers ask this question to make sure you’re a good fit for their company culture. They want employees who are motivated, hardworking and passionate about the work they do. When answering this question, try to describe your ideal workplace environment. Think about what makes you feel most comfortable at work.

Example: “I thrive in an environment where I can be myself. At my last job, we had weekly team lunches where everyone could get to know each other better. We also had monthly outings like bowling or mini golfing. These events helped me build relationships with my coworkers and made me feel more comfortable at work. I think NFI Industries has similar values, which is why I applied here.”

17. What are your strengths and weaknesses?

Employers ask this question to learn more about your personality and how you view yourself. When answering, it can be helpful to think of a few specific examples that relate to the job description or industry.

Example: “I am very organized and detail-oriented, which helps me stay on top of my work. I also have excellent communication skills, so I’m able to clearly explain complex processes to others. However, sometimes I get so focused on the task at hand that I forget to take breaks. This has led to some minor health issues in the past.”

18. Provide an example of a time when you demonstrated excellent communication skills.

Communication skills are important for supply chain professionals because they need to be able to communicate effectively with their team members and clients. When answering this question, it can be helpful to provide an example of a time when you used your communication skills to solve a problem or help someone understand something.

Example: “When I was working as a logistics manager at my previous company, we had a client who needed some additional training on how to use our software system. They were having trouble understanding the reports that we sent them each week. I scheduled a conference call with the client and one of our software engineers so that the engineer could explain the reports in more detail. The client understood the reports better after the call and even asked if the engineer could do another training session.”

19. Give us an example of a goal you’ve set and reached in the past year.

This question is a great way to show your potential employer that you’re goal-oriented and have the ability to achieve them. When answering this question, it can be helpful to provide specific details about what you did to reach the goal and how it benefited your previous company or organization.

Example: “In my last position as an operations manager for a logistics company, I set a goal of reducing our shipping costs by 10% in one year. After implementing several cost-saving measures within our warehouse and delivery processes, we were able to reduce our shipping costs by 15% in just six months. This helped us save over $100,000 per year.”

20. Describe a time when you exceeded expectations at work.

This question is a great way to show your potential employer that you are capable of being successful in the role. When answering this question, it can be helpful to think about a time when you were able to exceed expectations at work and how you did so.

Example: “In my previous position as an operations manager for a logistics company, I was responsible for overseeing the transportation of goods from warehouses to distribution centers. One day, I received a call from one of our distribution centers informing me that they had run out of product. I immediately began working with other managers to find a solution. We decided to send additional trucks to the distribution center to restock their inventory.”