Nordstrom Sales Associate Resume Example & Writing Guide
Use this Nordstrom Sales Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Sales associates are the face of retail. As the first and last person customers interact with when shopping at a store, sales associates are tasked with providing exceptional service and ensuring that customers have an enjoyable shopping experience.
If you’re looking for a job in retail that combines customer service with an opportunity to build your sales skills, consider applying for a role as a sales associate. Here are some tips for writing a compelling sales associate resume plus an example for reference.
How to Write a Nordstrom Sales Associate Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But if you want to stand out from other candidates, you need to go beyond that and focus on the results of your work.
For example, rather than saying you “assisted customers in the fitting room,” you could say that you “increased customer satisfaction rate by 15% by providing exceptional customer service in the fitting room.”
The second bullet point is much stronger because it provides specific numbers and details about how you contributed to the company.
Identify and Include Relevant Keywords
When you submit your resume for a sales associate position at Nordstrom, it will likely go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, the ATS might not rank it highly enough to be seen by a recruiter.
One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your resume. Here are some of the most commonly used keywords for sales associate positions at Nordstrom:
- Sales
- Retail
- Teamwork
- Time Management
- Communication
- Customer Service
- Social Media
- Organization Skills
- Fashion
- Merchandising
- Adobe Photoshop
- Visual Merchandising
- Retail Sales
- Adobe InDesign
- Customer Satisfaction
- Cashiering
- Cash Handling
- Customer Experience
- Team Leadership
- Microsoft Access
- Personal Shopper
- Styling
- Inventory Management
- Replenishment
- Visual Marketing
- Fashion Marketing
- Luxury Goods
- Luxury Retail
- Management
- Stylist
Showcase Your Technical Skills
As a Nordstrom sales associate, you will need to be proficient in the use of their point-of-sale system. You will also need to be familiar with their product lines and be able to effectively communicate with customers. Additionally, it is helpful to be familiar with other retail systems, such as inventory management systems.