25 Notary Public Interview Questions and Answers

A notary public is an individual who is appointed by the state government to serve as an impartial witness to the signing of documents. Notaries witness the signing of important documents and verify the identity of the person signing the document. They also make sure that the person signing the document is doing so willingly and under their own free will.

If you’re interested in becoming a notary public, you will need to go through an interview process. During the interview, you will be asked a variety of questions about your experience, your qualifications, and your ability to perform the duties of a notary public.

In this guide, we will provide you with a list of the most common notary public interview questions and answers.

1. Are you familiar with the laws and regulations that govern notaries public?

Interviewers may ask this question to see if you have the necessary knowledge and skills to perform your job duties. They want to know that you can complete your responsibilities without needing much training or supervision. In your answer, share what you already know about notary public laws and regulations. If there are any areas where you’re less familiar, explain how you would go about learning more.

Example: “Yes, I am very familiar with the laws and regulations that govern notaries public. I have been a Notary Public for over 5 years now and in that time I have kept up to date on all of the changes in the law. I understand the importance of staying informed about any new regulations or laws that may affect my job as a Notary Public. In addition, I have completed several courses related to notary work, such as Notary Law and Ethics, which has given me an even deeper understanding of the laws and regulations governing notaries public.

I also take pride in being able to provide excellent customer service when it comes to notarizing documents. I always make sure that each document is properly signed and witnessed before it is finalized. I also ensure that all parties involved are aware of their rights and responsibilities under the law. Finally, I strive to be professional and courteous at all times while performing my duties as a Notary Public.”

2. What are some of the most important skills that a notary public needs to succeed?

Notary publics need to be highly organized and detail-oriented. They also must have excellent communication skills, as they often work with clients who may not understand the process of a notarization. Notaries should be trustworthy individuals who are able to maintain confidentiality.

Example: “As a Notary Public, I believe that the most important skills needed to succeed are attention to detail, strong communication and interpersonal skills, and an understanding of legal documents. Attention to detail is essential in order to ensure accuracy when completing notarizations. Strong communication and interpersonal skills are necessary for interacting with clients and colleagues in a professional manner. Finally, having an understanding of legal documents is key as it allows me to properly advise clients on their rights and obligations related to the document being notarized.”

3. How would you handle a situation where you witness a client signing a document that they claim is not what they intended to sign?

Notaries public are often called upon to verify the identity of a client and ensure that they understand what they’re signing. In some cases, clients may claim that they didn’t sign or read something as it was presented to them. As a notary public, you must be able to handle these situations with tact and professionalism.

Example: “If I were to witness a client signing a document that they claim is not what they intended to sign, my first step would be to ensure the client understands the contents of the document. I would explain the document in detail and ask them questions about it to make sure they understand it fully. If there are any discrepancies between what the client claims and what the document states, I would take the time to discuss these with the client.

Once the client has confirmed their understanding of the document, I would then proceed to have them sign the document. As a Notary Public, it is my responsibility to verify that the person signing the document is aware of its contents and is signing voluntarily. In this situation, I would also document the conversation we had regarding the document so that it can be used as evidence if needed. Finally, I would provide the client with a copy of the signed document for their records.”

4. What is your process for verifying the identity of clients and ensuring that you have all of the necessary information to properly complete a document?

Notaries public must be able to verify the identity of clients and ensure that they have all of the necessary information to complete a document. Your answer should show the interviewer that you understand how to do this effectively.

Example: “My process for verifying the identity of clients begins with confirming their identity through a valid form of identification. I will then ask them to provide me with any additional documents that are necessary to properly complete the document, such as proof of address or other supporting documentation. Once all of the required information is collected, I will review it carefully to ensure accuracy and completeness before notarizing the document. Finally, I will record my findings in a log book for future reference.

I take great pride in being an expert Notary Public and understand the importance of ensuring that each document is properly completed. My attention to detail and commitment to providing excellent customer service make me the perfect candidate for this position.”

5. Provide an example of a document that you would not be able to notarize.

Notaries public are required to know the documents they can and cannot notarize. This question allows you to show your knowledge of this topic by giving an example of a document that you would not be able to notarize.

Example: “Thank you for the question. As a Notary Public, I am aware that there are certain documents that I cannot notarize. For example, I cannot notarize any document related to adoption or guardianship proceedings. This is because these types of documents require additional legal expertise and authority beyond what a Notary Public can provide. Furthermore, I cannot notarize wills or trusts as this requires a different type of certification. Finally, I cannot notarize any document that contains blank spaces or has been altered in any way.”

6. If a client asks you to notarize a document that you know is fraudulent, what would be your response?

Notaries public are responsible for ensuring that the documents they notarize are accurate and valid. If a client asks you to notarize a document that you know is fraudulent, you should refuse to do so. You can explain that your job as a notary public is to ensure that all documents are legally binding and enforceable.

Example: “My response to a client asking me to notarize a document that I know is fraudulent would be to explain the legal implications of notarizing such a document. As a Notary Public, I am obligated to ensure that all documents presented for notarization are valid and authentic. It is my responsibility to protect the public from fraud or any other illegal activity.

If it were clear that the document was indeed fraudulent, I would refuse to notarize it and advise the client to seek legal counsel. I would also inform them of the potential consequences of signing a false document, which could include criminal charges. Finally, I would make sure to record the incident in my journal as required by law.”

7. What would you do if a client brought you a document that you were unfamiliar with?

Notaries public may encounter documents that they have never seen before. Interviewers want to know how you would handle this situation and ensure the document is notarized correctly. In your answer, explain what steps you would take to research the document and learn about it.

Example: “If a client brought me a document that I was unfamiliar with, my first step would be to research the document. I would consult relevant state laws and regulations to determine what is required for notarization of the document. If necessary, I would reach out to colleagues or other professionals in the field who may have more experience with the document.

Once I had a better understanding of the document, I would explain the requirements to the client and discuss any potential risks associated with notarizing the document. This way, the client can make an informed decision about whether they want to proceed with the notarization. Finally, if the client decides to move forward with the notarization, I would ensure that all steps are taken correctly and accurately.”

8. How well do you know the layout of the various seals and stamps that notaries commonly use?

Notaries often use stamps and seals to authenticate documents. The interviewer may ask you this question to see if you have experience using these tools. If you do, share a specific time when you used them. If you don’t have any experience with notary seals and stamps, explain that you are willing to learn how to use them.

Example: “I have extensive knowledge of the various seals and stamps that notaries commonly use. I have been a Notary Public for over five years, so I am very familiar with the layout of these items. During my time as a Notary Public, I have had to use many different types of seals and stamps in order to complete documents accurately and efficiently. I understand how important it is to be precise when using these tools, and I take great care to ensure that all documents are properly sealed and stamped. In addition, I have taken courses on proper notarization techniques, which has further increased my understanding of the process. Finally, I stay up-to-date on any changes or updates to the seals and stamps used by notaries, so I can always provide accurate and reliable service.”

9. Do you have experience working with clients who speak a different language than you?

Notaries often work with clients who speak a different language than them. Interviewers ask this question to make sure you have experience working with people from other cultures and backgrounds. In your answer, share an example of how you handled a situation where you had to communicate with someone in another language. Explain that you can use translation software or find someone who speaks the same language as the client.

Example: “Yes, I have experience working with clients who speak a different language than me. During my time as a Notary Public, I had the opportunity to work with many individuals from diverse backgrounds and cultures. In order to ensure that all of my clients understood their documents and the process, I took the initiative to learn basic phrases in Spanish, French, and Mandarin. This enabled me to communicate effectively with my clients and provide them with the best service possible.

I also understand the importance of cultural sensitivity when dealing with clients from different backgrounds. I am committed to providing an inclusive and respectful environment for all of my clients, regardless of their background or language. My goal is always to make sure that everyone feels comfortable and respected throughout the notarization process.”

10. When verifying the identity of a client, what is the minimum amount of information you need to confirm their identity?

Notaries must confirm the identity of their clients before they can complete any official documents. The interviewer will want to know that you understand how to properly verify a client’s identity and ensure that you’re not signing legal documents on behalf of someone else.

Example: “When verifying the identity of a client, I understand that it is important to ensure accuracy and security. To do this, I always make sure to collect at least two forms of identification from the client. This typically includes a government-issued photo ID such as a driver’s license or passport, as well as another form of identification like a birth certificate or social security card. In addition, I also ask for proof of address in order to confirm their current residence.

I have been working as a Notary Public for many years now and am confident in my ability to accurately verify the identity of clients. I take great care in ensuring all documents are properly filled out and that all information provided is accurate. With my experience and knowledge, I am certain I can provide an excellent service as a Notary Public.”

11. We want to attract clients who are concerned about security. How would you reassure a client who was nervous about the possibility of forgery?

Notaries public are responsible for ensuring that documents are not forged. If a client is concerned about the possibility of fraud, you can reassure them by explaining how you will protect their interests and provide evidence that the document was signed in front of you.

Example: “I understand the importance of security and would be happy to reassure any clients who are concerned about forgery. As a Notary Public, I am trained in recognizing forged documents and verifying signatures. I take my job seriously and always ensure that all documents are properly authenticated before notarizing them. Furthermore, I use advanced technology such as digital signature pads and electronic seals to further protect against forgery.

In addition, I have extensive experience with fraud prevention techniques and can provide advice on how to best protect against potential forgeries or other fraudulent activities. My goal is to make sure that all clients feel secure when working with me, so I will do whatever it takes to help them feel comfortable and confident in their transactions.”

12. Describe your process for storing completed documents.

Notaries are responsible for storing important documents, such as wills and contracts. Employers ask this question to make sure you have the proper storage methods in place. In your answer, explain how you keep track of all your documents. Share that you use a filing system or software program to store them digitally.

Example: “As a Notary Public, I understand the importance of securely storing documents. My process for storing completed documents includes several steps to ensure that all documents are kept safe and secure.

The first step is to scan each document into an electronic format and save it on a secure server or cloud storage system. This ensures that the documents can be accessed from any location with internet access.

Next, I will create a paper copy of the document which is then placed in a locked filing cabinet. The filing cabinet is located in a secure area of my office and only authorized personnel have access to it.

Lastly, I will keep a digital record of the document in a database. This allows me to quickly search for documents based on specific criteria such as date, client name, or type of document.”

13. What makes you an ideal candidate for this notary public position?

Employers ask this question to learn more about your qualifications for the job. They want someone who is passionate about their work and has a strong background in notary public services. Before you answer, think about what makes you unique as a candidate. Consider highlighting any relevant experience or skills that make you an ideal fit for the position.

Example: “I believe I am the ideal candidate for this notary public position due to my extensive experience in the field. For the past five years, I have worked as a Notary Public and have developed a strong understanding of the duties and responsibilities associated with the role. During that time, I have gained an excellent reputation for providing accurate, efficient, and reliable services.

In addition, I possess the necessary qualifications required by law to become a Notary Public. I am certified by the National Notary Association (NNA) and also hold a Bachelor’s degree in Business Administration from a well-respected university. This combination of education and certification has enabled me to stay up-to-date on all relevant laws and regulations related to notarization.”

14. Which notary public tools do you prefer to use and why?

Notary public tools are the instruments that notaries use to complete their work. The interviewer may ask this question to learn more about your experience with these tools and how you feel about them. To answer, think of which notary public tools you have used in the past and describe why you prefer them over others.

Example: “I prefer to use the most up-to-date notary public tools available. I understand that staying current with technology is important in order to provide the best service possible for clients. I am familiar with a variety of digital and physical tools, including electronic journals, eNotarization software, and traditional ink stamps.

When it comes to digital tools, I find that electronic journals are particularly helpful because they allow me to securely store records of all my notarial acts. This helps ensure accuracy and makes it easier to access information quickly if needed. Similarly, eNotarization software allows me to complete transactions electronically, which can be more efficient than using paper documents.

For physical tools, I rely on traditional ink stamps to authenticate documents. I also keep a selection of other supplies handy, such as embossers and seals, so that I can properly execute any type of document.”

15. What do you think is the most important part of your job?

This question can help the interviewer understand what you value about your role as a notary public. Your answer should reflect your understanding of the responsibilities of this job and how it benefits others.

Example: “As a Notary Public, I believe the most important part of my job is to ensure accuracy and integrity in all notarizations. This means that I must be knowledgeable about the laws governing notarization, as well as ethical best practices. It also means that I must take great care when verifying documents and identities, ensuring that only valid signatures are accepted. Finally, it’s essential that I provide excellent customer service, making sure that clients feel comfortable and secure throughout the process. With these core values in mind, I am confident that I can fulfill this role with the highest level of professionalism.”

16. How often do you perform notary public duties?

Notary publics perform their duties at various times throughout the day. Employers ask this question to make sure you have experience working in a busy environment and can handle multiple tasks at once. In your answer, explain how often you performed notary public duties in previous positions. Explain that you are comfortable with performing these duties on a regular basis.

Example: “I have been a Notary Public for the past five years and I take my duties very seriously. During that time, I have performed notarizations on a regular basis. On average, I perform notarizations at least once a week.

I am well-versed in all of the laws and regulations related to notarization and I always make sure to stay up-to-date with any changes or updates. I understand the importance of accuracy when it comes to notarizing documents and I take great care to ensure that each document is properly notarized according to state law.

In addition to performing notarizations, I also provide guidance and advice to clients who are unfamiliar with the process. I believe that providing clear instructions and explanations helps to ensure that everyone involved understands their role and responsibilities.”

17. There is a high volume of clients today. How would you manage the time to complete each task?

Notaries public often have a high volume of clients. This question helps the interviewer understand how you would manage your time and prioritize tasks to ensure that you meet deadlines. Use examples from previous experience where you had to work under pressure or in fast-paced environments.

Example: “Time management is an important skill for a Notary Public, and I am confident that I have the necessary skills to manage my time effectively. First of all, I would prioritize tasks based on urgency and importance. This will allow me to focus on completing the most important tasks first. Secondly, I would plan ahead and create a schedule so that I can stay organized and efficient throughout the day. Finally, I would use technology to help streamline processes, such as using digital signatures or automated document processing software. By utilizing these strategies, I am sure that I can complete each task in a timely manner while still providing excellent service to clients.”

18. How do you ensure accuracy when completing documents?

Notaries public must be accurate when completing documents. This question helps employers determine how you ensure accuracy in your work and whether you have the necessary skills to complete your job duties. In your answer, explain what steps you take to make sure you’re accurately recording information on documents.

Example: “As a Notary Public, accuracy is essential to ensure that all documents are legally binding and valid. To ensure accuracy when completing documents, I always double-check my work for any mistakes or errors before submitting them. I also make sure to read the documents thoroughly to understand the content and context of each document. Furthermore, I keep up with changes in notarial laws and regulations so that I am aware of any updates that may affect the documents I am working on. Finally, I take the time to ask questions if there is something I don’t understand or need clarification on. By following these steps, I can guarantee that all documents will be accurate and complete.”

19. Describe a time when you had to deal with an angry or difficult client and how did you resolve the situation?

Notaries often work with clients who are in a rush or have urgent matters to attend to. An employer may ask this question to make sure you can handle difficult situations and remain calm under pressure. In your answer, try to show that you can be empathetic while also remaining firm.

Example: “I had a situation once where I was working with an angry client who refused to sign their documents. They were frustrated and felt that the process was taking too long. To resolve the situation, I took the time to listen to their concerns and explain why certain steps needed to be taken in order for them to complete the notarization process. I also reassured them that I would do my best to make sure everything went as quickly and smoothly as possible. After understanding their frustration, they agreed to move forward with the process and eventually signed the documents.”

20. What types of notarizations have you done in the past?

Notary publics often have to complete a variety of notarizations, and the interviewer wants to make sure you’re comfortable with all types. When answering this question, list as many different types of notarizations that you’ve done in the past as possible.

Example: “I have extensive experience in notarizing a wide variety of documents. I have notarized loan documents, real estate transactions, wills and trusts, affidavits, powers of attorney, and other legal documents. In addition, I have also performed acknowledgments, jurats, and verifications upon oath or affirmation for both individuals and businesses.

My experience has enabled me to develop an understanding of the laws governing notarization in my state, as well as the procedures necessary to properly execute notarial acts. I am familiar with the requirements for proper identification and documentation, and I always take the time to ensure that all parties involved understand their responsibilities before proceeding with any notarization.”

21. Are there any specific rules that must be followed when performing notary public duties?

Interviewers may ask this question to make sure you understand the responsibilities of a notary public. They want to know that you will be able to perform your duties in an ethical and professional manner. In your answer, explain what rules you must follow as a notary public. Make sure to mention any specific laws or regulations that apply to notaries.

Example: “Yes, there are specific rules that must be followed when performing notary public duties. As a Notary Public, it is my responsibility to ensure that all documents I notarize are done so according to the laws of the state in which I am commissioned. This includes verifying the identity of signers, ensuring that they understand what they are signing, and maintaining a record of each document I have notarized. In addition, I must also adhere to any ethical guidelines set forth by the National Notary Association or other governing bodies. Finally, I must always remain impartial and unbiased when performing my duties as a Notary Public.”

22. Do you think technology has made it easier or more difficult to become a successful notary public?

Notaries public have to be familiar with technology, and the interviewer may want to know if you feel confident using computers and other devices. If you are not comfortable with technology, explain how you would learn to use it.

Example: “I believe that technology has made it easier to become a successful notary public. With the advent of digital documents, electronic signatures, and secure online storage, many of the traditional tasks associated with being a notary public have been streamlined. This makes it much simpler for me to quickly and securely verify documents, which is essential for any successful notary public.

In addition, modern technologies allow me to stay connected with clients even when I’m away from my office. For example, I can use video conferencing tools to conduct remote meetings or sign documents electronically without having to meet in person. This helps me save time and money while still providing excellent service to my clients.”

23. Have you ever encountered a problem while performing your duties as a notary public? If so, how did you handle it?

Interviewers may ask this question to learn more about your problem-solving skills and how you handle challenges. In your answer, try to describe a situation in which you encountered a problem while performing as a notary public and the steps you took to resolve it.

Example: “Yes, I have encountered a few problems while performing my duties as a notary public. The most common issue is when a document requires more than one signature and the signer is unable to provide all of them at once. In this situation, I take extra steps to ensure that the document is properly signed by both parties. First, I make sure to explain the process clearly so that each party understands their role in signing the document. Then, I ask for identification from both individuals and verify that they are who they say they are. Finally, I carefully review the document with both parties to make sure that all signatures are correct and complete before officially notarizing it. By taking these additional steps, I am able to successfully resolve any issues that arise during the notarization process.”

24. In what ways do you stay up-to-date on notary public laws and regulations?

Notary publics must be knowledgeable about the laws and regulations that govern their profession. Employers ask this question to make sure you have a plan for staying up-to-date on these rules. In your answer, explain how you will use resources like online databases or professional organizations to learn more about notary public laws and regulations.

Example: “As a Notary Public, I understand the importance of staying up-to-date on notary public laws and regulations. To ensure that I am always in compliance with current legislation, I regularly review state statutes and case law related to notarization. In addition, I attend professional development seminars and workshops to stay informed about any changes or updates to existing laws. Finally, I have established relationships with other experienced Notaries who can provide me with valuable insight into best practices. By taking these steps, I am able to remain knowledgeable and confident when performing my duties as a Notary Public.”

25. Explain the process for filing and archiving notarial records.

Notaries are responsible for filing and archiving their records. The interviewer will want to know that you understand the process of record keeping and can perform these tasks accurately.

Example: “The process for filing and archiving notarial records is an important part of being a Notary Public. It involves ensuring that all documents are properly signed, witnessed, and authenticated before they can be filed away. First, I would ensure that the document meets all legal requirements such as having the correct signatures, dates, and other information. After this, I would make sure to have it witnessed by two individuals who are qualified to do so. Finally, I would authenticate the document with my official seal or signature. Once these steps are completed, I would then file the document in its appropriate location and archive it for future reference.

I understand the importance of proper filing and archiving of notarial records and take pride in doing it correctly. With my experience as a Notary Public, I am confident that I can provide your organization with the highest level of service when it comes to filing and archiving notarial records.”