20 Nystrom and Associates Interview Questions and Answers

Nystrom and Associates is a counseling and mental health services provider with locations across the United States. Nystrom offers a variety of counseling services, including individual, couples, and family counseling, as well as group therapy.

If you’re applying for a job at Nystrom, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Nystrom interview questions and answers to help you prepare for your interview.

Nystrom and Associates Interview Process

The interview process at Nystrom and Associates can vary depending on the position you are applying for. However, most positions will require at least one phone screening and one in-person interview. Some positions may also require additional interviews or assessments. Overall, the interview process is generally laid back and friendly. However, some positions may be more difficult to interview for than others.

1. Why do you want to work at Nystrom & Associates?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about the job listing that resonated with you or how your skills and experience make you a great candidate for the role.

Example: “I want to work at Nystrom & Associates because I am passionate about helping people who have been wronged by corporations. In my last position as an associate attorney, I helped a client win a case against a large corporation after they were injured in a car accident. It was so rewarding to see them recover from their injuries and receive compensation for their pain and suffering.”

2. What is your experience working with mental health patients?

This question can help the interviewer determine if you have experience working with mental health patients and how comfortable you are in that role. If you don’t have any experience, you can talk about your willingness to learn and develop those skills.

Example: “I worked as a psychiatric nurse for five years before I moved into my current position. During that time, I learned how to work with all types of mental health patients, including children, adolescents and adults. I am very comfortable talking with patients who are experiencing anxiety or depression and helping them find ways to cope with their symptoms.”

3. Are you comfortable working in a fast paced environment?

Nystrom and Associates is a fast-paced environment, so the interviewer wants to make sure you’re comfortable with that. If you aren’t used to working in a busy office, consider how you can adapt to this type of work environment.

Example: “I am very comfortable working in a fast-paced environment. I thrive on being able to multitask and get things done quickly. In my last role, I was often tasked with handling multiple projects at once, which helped me develop my ability to work quickly. I’m confident that I can handle your company’s needs.”

4. Describe your approach to handling difficult patients.

This question can help interviewers understand how you handle conflict and challenging situations. When answering, it can be helpful to describe a specific situation where you helped a patient who was upset or angry.

Example: “I have had patients in the past that were unhappy with their treatment plan or didn’t want to take their medication as prescribed. In these cases, I try to listen to what they are saying and empathize with them. I also explain why we need to follow certain procedures and provide evidence for why our methods work best. If they still don’t agree, I will refer them to another healthcare professional if necessary.”

5. How would you handle an upset patient that was being verbally abusive to the staff?

This question can help the interviewer determine how you handle conflict and challenging situations. Use examples from your experience to show that you can remain calm under pressure, communicate effectively with others and solve problems.

Example: “I have had a patient who was upset about their bill and verbally abusive toward me when I answered the phone. I remained calm and listened to what they were saying without interrupting them. Once they finished speaking, I apologized for any inconvenience and explained our billing policies. I offered to speak with my manager or supervisor if they would like to discuss it further. They calmed down after hearing my response and thanked me for my time.”

6. Do you have experience working as part of a team?

Nystrom and Associates is a team-oriented company, so the interviewer may ask you this question to gauge your teamwork skills. Use your answer to highlight your ability to collaborate with others and work toward common goals.

Example: “I have experience working as part of a team in my previous role at XYZ Company. I was part of a marketing team that worked together to create content for our client’s website. We had weekly meetings where we discussed what we were working on and how we could improve it. This helped us stay organized and ensured that we met all deadlines. My teammates and I also collaborated on ideas and feedback during these meetings.”

7. Tell us about a time when you had to make a decision under pressure.

This question can help interviewers learn more about your problem-solving skills. When answering this question, it can be helpful to describe a specific situation and how you used critical thinking to make the best decision possible.

Example: “When I was working as an accountant for a small business, my manager asked me to prepare financial statements before the end of the month. However, one day before the deadline, I realized that I had made a mistake in calculating some numbers. I knew that if I didn’t correct the error immediately, the company would have to file incorrect reports with the government. So, I stayed late into the night to fix the issue. In the end, I managed to finish the work on time and submit accurate reports.”

8. What are some things you think we could improve on here?

This question is a great way to test your ability to be honest and constructive. It’s important that you are able to give feedback in an appropriate manner, so it can help the company improve their processes or procedures. When answering this question, try to focus on specific details rather than general opinions.

Example: “I think one thing we could improve on here is our communication process. I noticed that sometimes there were miscommunications between departments, which led to some projects being delayed. If we had more frequent meetings where everyone was involved, I think we would have been able to avoid these issues.”

9. Tell me about a time where you disagreed with your manager, how did you handle it?

This question can help the interviewer understand how you handle conflict and disagreements. It can also show them your problem-solving skills, communication skills and ability to work with others. When answering this question, it can be helpful to mention a time when you were able to come to an agreement or compromise with your manager.

Example: “In my last role as a marketing specialist, I disagreed with my manager about our social media strategy. My manager wanted us to focus on one platform while I felt we should use multiple platforms to reach more of our target audience. We discussed our different opinions and decided that we would try both strategies for two months. After two months, we found that using multiple platforms was better than focusing on just one.”

10. What are your long term career goals?

Nystrom and Associates is a growing company that values employee development. This question helps the interviewer determine if you have career goals beyond this role. Use your answer to show how you plan for your future success.

Example: “I am currently working toward my CPA certification, which I hope to achieve by next year. My long-term goal is to become an accountant at a large firm where I can use my skills to help businesses succeed. Nystrom and Associates has such a great reputation in the accounting world, so I would love to be part of the team here.”

11. Provide an example of a time when you were able to resolve a conflict between two or more people.

This question can help the interviewer determine how you resolve conflicts and whether you have experience doing so. Use examples from your previous work or school experiences to highlight your conflict resolution skills.

Example: “In my last position, I had a coworker who was very outspoken about their opinions on certain projects. This person often disagreed with our team leader’s decisions and would voice their opinion in front of clients. My coworker didn’t realize that this behavior could be seen as unprofessional, so I talked to them privately about it. They understood why they should keep their opinions to themselves and apologized for any inconvenience.”

12. Have you ever worked with someone who was having a hard time dealing with their responsibilities? How did you help them?

This question can help the interviewer understand how you handle conflict and your ability to motivate others. Use examples from past experiences where you helped a colleague or employee overcome challenges in their work and improve their performance.

Example: “In my last position, I worked with an employee who was having trouble meeting deadlines on projects. At first, I tried giving them more time to complete assignments but that didn’t seem to help. Eventually, we sat down together and discussed ways they could manage their workload better. We created a schedule for when they would complete tasks each week so they wouldn’t feel overwhelmed. They also started using a project management software to keep track of all their assignments.”

13. If hired, what will be your approach to helping our clients overcome addiction?

Addiction is a common problem for many of Nystrom and Associates’ clients. The interviewer wants to know how you will help their clients overcome addiction and stay sober. Use examples from your experience helping others with substance abuse issues.

Example: “I have worked with several individuals who suffer from addiction, so I understand the challenges they face. My approach is to first listen to my client’s concerns and then develop an individualized treatment plan that addresses those concerns. For example, if a client has trouble resisting alcohol, I would recommend they attend Alcoholics Anonymous meetings regularly. If another client suffers from drug addiction, I would recommend they seek professional counseling and enroll in a rehabilitation program.”

14. What do you think is most important for a therapist to remember when approaching a new client?

This question can help the interviewer get a sense of your interpersonal skills and how you interact with clients. Your answer should show that you are empathetic, compassionate and willing to listen to others.

Example: “I think it’s important for therapists to remember that each client is unique and has their own story. I try to approach every new client by listening to them and asking questions about what they’re experiencing. This helps me understand their situation better and allows me to provide more personalized care.”

15. What is your biggest weakness?

Employers ask this question to learn more about your personality and how you view yourself. They want to know that you are self-aware, so it’s important to answer honestly. When answering this question, try to think of a weakness that isn’t too serious or something that would be hard for you to overcome.

Example: “My biggest weakness is my perfectionism. I am always striving to do the best work possible, which can sometimes lead to me working long hours. I’m trying to find a balance between doing excellent work and taking time for myself.”

16. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Team projects are a common part of working in the accounting industry. Employers ask this question to make sure you can work well with others and resolve conflict. Use your answer to show that you have strong communication skills, problem-solving abilities and teamwork skills.

Example: “I once worked on a team project where we had to create an advertising campaign for a client. I was responsible for creating the logo design while another employee was responsible for writing the copy. When it came time to present our work to the client, they were not happy with the copy. They asked me to rewrite it, which I did. My coworker was upset about having to do more work, but I explained why I needed to rewrite it. We both learned from the experience and resolved any issues.”

17. What type of therapy do you feel is best for treating substance abuse?

Substance abuse is a common problem among many people. The interviewer wants to know how you would approach treating this issue with your client. Use examples from your experience that show you understand the importance of addressing substance abuse and have an effective plan for helping clients overcome it.

Example: “I believe cognitive behavioral therapy is the best type of treatment for substance abuse because it helps patients change their thoughts, feelings and behaviors. I’ve seen firsthand how CBT can help my clients develop new habits and break old ones. In one case, I worked with a client who was struggling with alcohol addiction. After several months of CBT, he was able to stop drinking completely.”

18. What qualities should you look for in a potential employee?

Employers ask this question to see if you have the same values as their company. They want someone who is honest, hardworking and trustworthy. When answering this question, think about what qualities you admire in your coworkers. Try to find a way to relate those qualities back to the job description.

Example: “I believe that honesty is one of the most important qualities for any employee. I know that my clients appreciate when we are straightforward with them. Honesty also helps us avoid mistakes and misunderstandings. Another quality I look for in potential employees is dependability. I need people who can show up on time and get their work done. This shows me they respect deadlines and other people’s time.”

19. We pride ourselves on providing excellent customer service, can you give an example of when you provided great customer service to a client?

This question is an opportunity to show the interviewer that you have experience with customer service and can apply it in your role. When answering this question, think of a time when you helped a client solve a problem or answer their questions.

Example: “I once had a client who was looking for a new job but wasn’t sure what they wanted to do. I asked them about their interests and skills and then researched companies that might be a good fit for them. After finding several options, I sent my client a list of those companies along with links to their websites so they could learn more about each one. They ended up applying to two of the companies on my list and got hired at one.”

20. In your opinion, what is the most important thing to keep in mind when working with a client struggling with addiction?

This question is an opportunity to show your knowledge of the field and how you can help clients. Your answer should include a specific example from your experience working with addicts.

Example: “The most important thing I’ve learned in my career as a counselor is that addiction isn’t just about the substance or behavior someone uses. It’s often a symptom of something else going on in their life, like depression or anxiety. When I work with a client struggling with addiction, I make sure to ask them questions about what they’re feeling so we can address those underlying issues.”