Office Administrator Resume Example & Writing Guide
Use this Office Administrator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Office administrators are the glue that holds an office together. They manage the day-to-day operations of their department or company, providing support to their colleagues while maintaining a high level of efficiency. Office administrators are often a company’s first point of contact with the outside world, so they need to be friendly and welcoming. They need to have excellent organizational skills to keep track of everything happening in the office. And they need to have strong communication skills to liaise with coworkers and clients alike.
If you’re ready to take your office administration skills to the next level or you’re just looking for a new opportunity, an office administrator resume is your ticket into the job market. Here are some tips and an example to help you write yours.
How to Write an Office Administrator Resume
Here’s how to write an office administrator resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But if you want to stand out from other candidates, you need to go beyond that and focus on the results of your work.
For example, rather than saying you “provided customer service over the phone,” you could say that you “increased customer satisfaction by 15% through proactive phone calls to resolve issues before customers called in.”
The second bullet point is much stronger because it provides specific numbers and details about how you contributed to the company. It also shows that you took initiative to solve problems and that you were able to achieve results.
Related: What Is an Office Administrator? How to Become One
Identify and Include Relevant Keywords
When you apply for a job as a secretary or office administrator, your resume is usually scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job, like “clerical” or “office management.” If your resume doesn’t have enough of the right keywords, your application might not even be seen by a human.
To make sure your resume makes it past the ATS, focus on including relevant keywords throughout all sections of your application. Here are some of the most commonly used office administrator keywords:
- Office Administration
- Microsoft Access
- Administrative Assistance
- Administration
- Data Entry
- Teamwork
- Customer Service
- Leadership
- Organization Skills
- Time Management
- Human Resources (HR)
- Communication
- Public Speaking
- Executive Administrative Assistance
- Accounts Payable
- Social Media
- Research
- Phone Etiquette
- Employee Relations
- Management
- Marketing
- Research Writing
- Administration Assistance
- Payroll
- Human Resources Information Systems (HRIS)
- Diary Management
- Telephone Manner
- Customer Support
- Administration Management
- Contact Centers
Showcase Your Technical Skills
office administrators use a variety of software programs to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by office administrators. Additionally, office administrators may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.
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