Office Assistant Resume Example & Writing Guide

Use this Office Assistant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Office assistants are the first point of contact for many organizations, so it’s important that they have strong customer service skills and are able to handle both big and small tasks with ease. Office assistants are often tasked with answering phones, greeting visitors, taking messages, and scheduling meetings or appointments.

But there’s more to this role than just answering phones and taking messages. Office assistants are also responsible for maintaining their office’s administrative functions—they keep things running smoothly by organizing schedules, managing files, and tracking down important documents. They might also help out with event planning, create presentations, or manage the company newsletter.

Here are some tips and an example for writing a fantastic office assistant resume that hiring managers will love.

Jennifer Thomas
Phoenix, AZ | (123) 456-7891 | [email protected]

Diligent office assistant with more than 10 years of experience providing support to executives and teams in fast-paced environments. Proven track record of successfully managing multiple priorities, completing tasks ahead of schedule, and maintaining a positive attitude under pressure. Excels at creating a welcoming and organized work space.

Carl Hayden Community High School Jun '08
High School Diploma
Company A, Office Assistant Jan '17 – Current
  • Assisted with the coordination of office activities, meetings and events; managed calendars for executives and assisted in preparing presentations.
  • Provided administrative support to multiple departments including Human Resources, Finance, Marketing & Communications, Legal and Operations.
  • Managed incoming/outgoing mail as well as copying documents when needed.
  • Maintained a clean and organized workspace by filing paperwork appropriately and maintained confidentiality at all times regarding company information or personal data that may be obtained through the job duties.
  • Performed other related duties as assigned such as special projects or other tasks within the scope of this position or departmental responsibilities.
Company B, Office Assistant Jan '12 – Dec '16
  • Created and maintained filing system for all incoming and outgoing documents, increasing efficiency of document retrieval by 25%
  • Prepared travel arrangements, including booking flights, hotels, rental cars and ground transportation for 10+ employees
  • Maintained calendar of events for 100+ staff members to ensure no scheduling conflicts occurred
  • Answered phone calls in a timely manner (averaged less than 2 minutes per call) 95% of the time
  • Operated copy machine, fax machine and printer; replaced toner as needed
Company C, Receptionist Jan '09 – Dec '11
  • Answered and directed all incoming calls in a friendly and professional manner.
  • Greeted and directed all visitors in a warm and welcoming manner.
  • Maintained and updated the company’s customer database.

Industry Knowledge: Microsoft Office Suite, Mac, Spreadsheet Programming, Email Etiquette, Calendar Management
Technical Skills: Typing, MS Excel, Mac
Soft Skills: Communication, Time Management, Organizational Skills, Attention to Detail, Customer Service, Writing

How to Write an Office Assistant Resume

Here’s how to write an office assistant resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific, descriptive language. Rather than saying you “assisted customers,” you could say you “provided customer service by answering phone calls and emails, scheduling appointments, and providing receipts and invoices.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work. And that’s what hiring managers want to see—they want to know that you can do the job and do it well!

Related: What Is an Office Assistant? How to Become One

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain keywords related to the job opening in order to determine whether or not you’re a good fit. If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening process.

The best way to make sure your resume includes all of the right keywords is to read through job postings and take note of the terms and phrases that are used most often. Then, try to use those same terms on your resume. Here are some common keywords for office assistant positions:

  • Office Administration
  • Administrative Assistance
  • Data Entry
  • Time Management
  • Teamwork
  • Microsoft Access
  • Receptionist Duties
  • Clerical Skills
  • Customer Service
  • Administration
  • Organization Skills
  • Adobe Photoshop
  • Accounting
  • Communication
  • Event Planning
  • Research
  • Social Media
  • Payroll
  • Facebook
  • Marketing
  • Cashiering
  • Critical Thinking
  • Project Management
  • Event Management
  • Filing
  • Skilled Multi-tasker
  • Leadership
  • Interpersonal Skills
  • Administration Support
  • Customer Support

Showcase Your Technical Skills

Office assistants use a variety of software programs to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by office assistants. Additionally, office assistants may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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