Resume

Office Clerk Resume Example & Writing Guide

Use this Office Clerk resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

An office clerk is a person who performs administrative tasks in an office environment. Office clerks are often the first people you interact with when you walk into a business, and they’re usually the ones who help you find the person you need to speak with.

If you’re looking for a job that offers stability and flexibility, an office clerk position might be a great fit for you. Office clerks are often hired into their positions straight out of high school or college, and they stay in them for years. Many office clerks work part time or full time, depending on their schedules and availability.

Here are some tips and an example to help you write a compelling office clerk resume that hiring managers will love.

David Moore
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Driven and detail-oriented office clerk with 5+ years of experience in a variety of administrative roles. Excels at handling multiple tasks simultaneously and maintaining a high level of accuracy. Seeking an opportunity to utilize strong organizational skills and contribute to a team-oriented environment.

Education
Oakland Technical High School Jun '08
High School Diploma
Experience
Company A, Office Clerk Jan '17 – Current
  • Maintained a high level of confidentiality and professionalism with all interactions, including phone calls, emails, and in-person meetings.
  • Provided administrative support to the office manager by performing general clerical duties such as copying documents, filing paperwork, mailing correspondence, etc.
  • Assisted with special projects as assigned by management and assisted other staff members when needed.
  • Performed receptionist duties for the office when required and ensured that visitors were greeted promptly upon arrival at the front desk.
  • Carried out any additional tasks or assignments within established time frames as directed by management and performed other job-related duties as assigned by management.
Company B, Office Clerk Jan '12 – Dec '16
  • Created and maintained filing system for all office documents, including contracts, invoices, receipts and personnel records
  • Prepared outgoing mail and packages; received incoming deliveries of supplies and equipment as needed
  • Maintained calendar of appointments to ensure that the office was never overbooked or underbooked
  • Answered phone calls in a timely manner, greeting visitors and scheduling appointments when necessary
  • Operated copy machine, fax machine and printer for general use by employees and customers alike
Company C, File Clerk Jan '09 – Dec '11
  • Selected, filed and organized documents for storage in a database according to date and location of the incident.
  • Contacted clients regarding reports by phone or email, verified client information and arranged payments if applicable through bank deposit/check payment method.
  • Entered data from verbal report from field agents into appropriate databases as needed, identified case work completed during probation supervision periods and entered it into the database via manual entry process.
Skills

Industry Knowledge: Office Administration, Data Entry, Filing, Scheduling, Inventory Management
Technical Skills: Microsoft Office Suite, QuickBooks, WebEx, Blackboard, Google Docs
Soft Skills: Communication, Customer Service, Time Management, Teamwork, Problem Solving, Attention to Detail, Multi-Tasking

How to Write an Office Clerk Resume

Here’s how to write an office clerk resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific, descriptive language. Rather than saying you “assisted customers,” you could say you “provided customer service by answering questions and resolving issues for customers in person and over the phone.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work. And that level of detail will make it much easier for a hiring manager to picture you in the role and understand how your experience and skills would be useful in the job.

Related: What Is an Office Clerk? How to Become One

Identify and Include Relevant Keywords

When you apply for a clerk position, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. The ATS will search for certain keywords that are relevant to the job, like “clerical skills” or “office management.” If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an office clerk job, make sure to include some of the most commonly used keywords in the list below:

  • Microsoft Access
  • Data Entry
  • Customer Service
  • Administration
  • Office Administration
  • Administrative Assistance
  • Time Management
  • Teamwork
  • Research
  • Social Media
  • Event Planning
  • Event Management
  • Public Speaking
  • Organization Skills
  • Telephone Reception
  • Cooperation
  • Community Outreach
  • Clerical Skills
  • Communication
  • Phone Etiquette
  • Leadership
  • Customer Support
  • Public Relations
  • Project Management
  • Negotiation
  • Sales
  • Adobe Photoshop
  • Accounting
  • Research Writing
  • Strategic Planning

Showcase Your Technical Skills

There are a number of programs and systems that office clerks use on a daily basis to keep their office running smoothly. Being proficient in the use of these programs and systems is essential to the job. Some of the most commonly used programs are Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter. Additionally, office clerks may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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