Office managers usually work in offices or businesses. Their work involves a lot of responsibility, and they often make sure that the office runs smoothly and efficiently. Office managers are responsible for overseeing the day-to-day office operations, including managing the clerical staff, supervising the work of other office employees, and overseeing the budget.
The office manager is usually the first person in the office in the morning and the last to leave at night. He or she is responsible for the office’s cleanliness and overall upkeep. The office manager may also attend staff meetings, handle complaints from customers, and supervise the work of other office employees.
Office Manager Job Duties
Office managers are responsible for a wide range of duties:
- Managing the operation of an office or department. This includes overseeing the work of administrative assistants, receptionists, and other team members
- Creating and implementing policies and procedures to ensure efficiency within the office
- Planning and coordinating events such as social gatherings or holiday parties
- Ensuring that all workstations are set up properly according to processes and procedures
- Managing employee performance by conducting one-on-one meetings with employees, providing feedback on their performance, and coaching them to improve skills where necessary
- Working closely with human resources to manage payrolls, benefits packages, hiring, training new staff members, firing employees who do not meet standards, and so forth
Office managers are in charge of keeping things running smoothly at their company. They handle everything from organizing files to ensuring that everyone’s happy.
Office Manager Salary & Outlook
The salary of an office manager depends on location, size and type of the business and various other factors. On average, however, the median annual wage for office managers was $58,450 in May 2020.
The amount of office manager jobs is expected to decline 1% between 2019-2029. This is due to a confluence of factors, including the advent of technology and the outsourcing of some office jobs abroad.
Office Manager Job Requirements
The requirements for office managers are as follows:
Education: An office manager should earn a bachelor’s degree in business or a related field. Courses in these programs cover topics like business law, business ethics, office management, and organizational behavior. Students will also take classes in their specific area of study, such as marketing, accounting, or human resources.
Experience: An office manager must have an excellent grasp of the work the team’s doing, as well as an understanding of the tasks and activities of a manager. Office managers are often promoted from within because management appreciates their work ethic, company attitude, and commitment to quality.
Training: Organizations often require that individuals promoted to office manager roles attend managerial training where they learn important communication and management skills.
Office Manager Skills
In addition to education and other requirements, candidates that possess the following skills may be able to perform more successfully in the job:
Interpersonal skills: The office manager must have excellent interpersonal skills to manage employees, vendors, and clients.
Organizational skills: Office managers must organize all aspects of their workday, from scheduling meetings and appointments to managing paperwork and accounts receivable.
Problem-solving abilities: Office managers must possess excellent problem-solving abilities so they can handle any issues that arise within their department or company quickly and efficiently.
Management skills: The office manager is responsible for overseeing the daily operations of the office. They must be able to manage employees and direct them in their daily tasks.
Time management: Time management is crucial for this position because of the high volume of work that needs to be completed each day.
Knowledge of office equipment: An office manager should know how to use various types of equipment in the workplace, including fax machines, copiers, printers, computers, etc.
Office Manager Work Environment
Office managers are usually located in an office setting, but may also be required to travel. This position requires interaction with others.
Office managers often have a stressful job, as they are responsible for the smooth operation of a business. They can be held accountable if something goes wrong. There is also a physical toll to this job, as office managers spend much of their day sitting at a desk.
Office Manager Career Advancement
It is important to note that becoming an office manager is a big decision. You will likely be in charge of all the daily operations and you will be the person who makes the decisions. If you advance past the job, you can become an operations manager or general manager.
If you’re considering this path, it is important to make sure you have the right qualifications and temperament for the job. You’ll need to be able to delegate tasks and still maintain complete control over them. You’ll also need to be good at solving problems and providing leadership. Office managers who do well in this role often find themselves advancing quickly and finding themselves in a senior management position with more responsibility and greater pay.
Office Manager Trends
Here are three trends influencing how Office Managers work. Office Managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.
Changing Role of the Office Manager
Office managers are becoming more important as they move away from being administrative assistants and take on greater responsibility for supervising staff.
As office managers develop stronger leadership skills, they are also taking on roles in which they interact with clients directly, which may require them to become more knowledgeable about the products or services their company offers.
Flatter Organizational Structures
While it is still common for office managers to report directly to the CEO, many companies are starting to flatten their organizational structures in order to become more agile and efficient.
Flattening organizations can improve collaboration between employees by allowing them to work across different departments, which means that office managers will need to develop strong leadership skills in order to motivate workers across different divisions.
The Importance of Office Design
The success of a business relies on how productive its employees are, which can be improved by making sure that the office space is designed to encourage collaboration and help employees communicate more effectively.
This trend has been shown to improve both employee morale and productivity levels, as well as reduce turnover rates in the long run. In addition, this kind of design will often make an office space feel more welcoming to potential clients or customers, creating a more positive first impression for the company overall.
How to Become an Office Manager
1. Planning Your Career Path
If you have an eye for detail and enjoy being in charge of other people, an office manager position might be the right career choice for you.
To become an office manager, you will likely need to have some relevant experience in an office setting and some background in administrative work. However, the exact details of your work history may not be as important as your personality and ability to work well with others.
2. Writing a Resume
When writing an office manager resume, it’s important to emphasize your leadership skills. This includes describing your ability to motivate and inspire others as well as your past experience leading a team.
When listing your responsibilities, it’s also important to show how you performed them effectively. List the specific tasks that you accomplished and the results that you achieved. This will help demonstrate your leadership abilities.
Another important skill for office managers is the ability to handle difficult situations. Be sure to include any instances where you were able to successfully deal with conflict or difficult clients.
Lastly, be sure to mention any relevant certifications or special training you have completed. You can include this information in a separate section of your resume or in the body of your work experience descriptions.
3. Applying for Jobs
One of the most important things you can do as an office manager is to get to know your co-workers. This will help you develop relationships with people who might have the opportunity to refer you for jobs, or at least put in a good word for you. You should also use any professional connections you have to find out about companies and managers that are hiring. This could be as simple as asking someone you know if they have any contacts in a specific company. If you’re lucky, they might even be able to help you get your foot in the door.
4. Ace the Interview
When preparing for an interview as an office manager candidate, make sure you are well-versed in all aspects of the job. Look at the position description and research what duties the company expects out of a person in this role. Come up with specific examples of how you would handle different situations and why you are qualified for this job. Also, think about your strengths and weaknesses; employers will ask about them during interviews, so it is important to be honest.