Operations Analyst Resume Example & Writing Guide

Use this Operations Analyst resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Operations analysts are responsible for monitoring the day-to-day activities of an organization’s operations department to identify opportunities for improvement. They look at data to identify issues and develop solutions, and they work with managers and other stakeholders to identify ways to streamline processes or bring new efficiencies into play.

If you’re an organized, detail-oriented person who thrives in a fast-paced environment where things are constantly changing, an operations analyst role might be a great fit for you. Here are some tips plus an example resume example to help you write your own operations analyst resume that hiring managers will love.

David Moore
Houston, TX | (123) 456-7891 | [email protected]

Highly analytical and data-driven operations analyst with experience in the technology and telecommunications industries. Proven ability to manage complex projects, develop process improvements, and streamline operations. Excels at working with cross-functional teams to identify and resolve issues.

The University of Texas at Dallas Jun '10
B.S. in Business Administration
Company A, Operations Analyst Jan '17 – Current
  • Led the implementation of a new ERP system across all business units, resulting in $1M+ annualized savings and improved efficiency by 20%.
  • Developed an automated process to track employee time off requests, reducing manual effort by 50% and saving over $10K annually.
  • Designed and implemented a project management software for tracking projects within the company, increasing visibility into ongoing initiatives by 80%.
  • Oversaw the development of a new website that increased online sales by 30%, improving customer experience through streamlined navigation and search functionality.
  • Managed the transition from paper invoicing to electronic billing with 100+ vendors, eliminating paperwork waste by 95% and saving over $20K annually.
Company B, Operations Analyst Jan '12 – Dec '16
  • Worked with the IT team to develop a new system that improved efficiency by 25%
  • Conducted weekly meetings with management and employees to discuss goals, progress and any issues or concerns
  • Analyzed data from surveys sent out to customers and used it to improve customer service practices
  • Created reports for upper management on company performance, including sales figures, budgeting and staffing needs
  • Managed projects related to improving business processes, increasing productivity and reducing costs
Company C, Business Analyst Jan '09 – Dec '11
  • Conducted business and data analysis to support decision making for strategic initiatives.
  • Developed business requirements and functional specifications for new systems and enhancements to existing systems.
  • Created process maps and business process models to document as-is and to-be business processes.
  • Certified Six Sigma Black Belt
  • Lean Six Sigma Green Belt
  • Certified Process Improvement Manager

Industry Knowledge: Inventory Management, Supply Chain Management, Profit & Loss, Dashboard Reporting, Forecasting, Bill of Materials, Sales Analysis
Technical Skills: Microsoft Office Suite, Google Analytics, Tableau
Soft Skills: Communication, Time Management, Problem-Solving, Teamwork, Leadership

How to Write an Operations Analyst Resume

Here’s how to write an operations analyst resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But that’s not enough to make a strong impression. Instead, you should focus on the results of your work.

For example, rather than saying you “analyzed data to identify opportunities for cost savings,” you could say you “analyzed data to identify $1 million in cost savings for company’s largest division, resulting in 10% increase in profitability.”

Notice how the second bullet point is more specific and provides more detail about the project and its outcome.

Identify and Include Relevant Keywords

When you apply for an operations analyst role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on the number of relevant keywords found in the applicant’s resume. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

To increase your chances of getting noticed, use this list of common operations analyst keywords as a starting point to help you identify the skills and experience that are most relevant to the position you’re applying for:

  • SQL
  • PL/SQL
  • Linux
  • Unix
  • Data Analysis
  • Java
  • Agile Methodologies
  • Python (Programming Language)
  • Software Development
  • SQL Server Integration Services (SSIS)
  • Analytics
  • Business Analysis
  • JavaScript
  • Visio
  • ITIL
  • MySQL
  • SQL Server
  • Tableau
  • Continuous Improvement
  • Microsoft SQL Server
  • Agile & Waterfall Methodologies
  • SQL Server Reporting Services (SSRS)
  • Performance Tuning
  • Business Intelligence (BI)
  • Cloud Computing
  • Integration
  • Microsoft Azure
  • Docker Products
  • Operations Management
  • Problem Solving

Showcase Your Technical Skills

In order to be successful in this role, it is essential that operations analysts are proficient in a variety of technical systems and procedures. Recruiters are looking for operations analysts who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that operations analysts are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.


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