Operations Assistant Resume Example & Writing Guide

Use this Operations Assistant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Operations assistants are the unsung heroes of many organizations. They handle a wide range of administrative tasks, from organizing travel arrangements to ordering office supplies to answering phones. They’re also great communicators who can help bridge the gap between departments.

Operations assistants work in all kinds of industries, from healthcare to finance to retail. But no matter where you land a job as an operations assistant, your duties will probably include managing schedules, planning meetings and events, and coordinating travel plans for your boss and colleagues.

Here are some tips and an example to help you write a great operations assistant resume that will get you noticed by hiring managers everywhere.

Michael Garcia
New York City, NY | (123) 456-7891 | [email protected]

Driven and resourceful operations assistant with more than five years of experience in a fast-paced environment. Excels at managing multiple priorities simultaneously and streamlining processes to improve efficiency. Seeking an opportunity to use skills in a new and challenging environment.

The New School Jun '10
B.A. in Psychology
Company A, Operations Assistant Jan '17 – Current
  • Assisted with the development of a new product line and assisted in managing vendor relationships to ensure timely delivery of products.
  • Managed inventory levels, order entry, shipping schedules, and customer service issues for assigned departments.
  • Provided support for multiple projects including budgeting, forecasting, sales analysis, and project management.
  • Developed reports using various software applications such as Microsoft Excel and SQL Server Reporting Services (SSRS).
  • Maintained contact information for customers within our CRM system and ensured that all data is accurate by cross-referencing other sources when necessary.
Company B, Operations Assistant Jan '12 – Dec '16
  • Assisted in the development of a new system to track employee time cards, which improved efficiency and reduced errors
  • Maintained inventory for 100+ office supplies at an average cost of $1 per item
  • Prepared reports on sales activity and customer demographics for management review meetings
  • Conducted research on products and services requested by customers (new product development)
  • Answered incoming calls from prospective customers, taking messages when necessary
Company C, Data Entry Clerk Jan '09 – Dec '11
  • Inspected and input data for accuracy, performed basic mathematical calculations to interpret policy information and organized data in multiple formats (e.g., one or more lines on a page).
  • Provided suggestions & ideas that enhanced the efficiency of the department processes including making sure all documentation is complete before processing claims.
  • Completed tasks within deadlines and met quality standards required by company procedures and guidelines.

Industry Knowledge: Data Entry, Data Analysis, Data Mining, Data Visualization, Database Management, Spreadsheets
Technical Skills: Microsoft Office Suite, Google Docs, Data Analysis, Data Visualization, Tableau, Qlikview, Data Mining, Excel, Access, SQL, R
Soft Skills: Customer Service, Problem Solving, Attention to Detail, Teamwork, Communication, Leadership, Public Speaking

How to Write an Operations Assistant Resume

Here’s how to write an operations assistant resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But that’s not enough to make a strong impression. Instead, you should focus on the results of your work.

For example, rather than saying you “managed inventory for warehouse,” you could say that you “reduced inventory by 15% in six months by implementing new inventory tracking system.”

The second bullet point is much stronger because it provides specific numbers and details about how you contributed to the company. It also shows how your work helped the company achieve its goals.

Identify and Include Relevant Keywords

When you apply for an operations assistant role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs scan resumes for specific terms related to the job opening, like “operations” or “logistics.” If your resume doesn’t have enough of the right keywords, the ATS might automatically reject your application.

To increase your chances of getting an interview, use this list of common operations assistant keywords as a starting point and weave them into your resume where relevant:

  • Office Administration
  • Customer Service
  • Microsoft Access
  • Administrative Assistance
  • Time Management
  • Social Media
  • Teamwork
  • Event Planning
  • Administrative Management
  • Communication
  • Data Entry
  • Management
  • Sales
  • Human Resources (HR)
  • Organization Skills
  • Research
  • Public Speaking
  • Marketing
  • Research Writing
  • Leadership
  • Team Leadership
  • Problem Solving
  • Marketing Strategy
  • Strategic Planning
  • Finance
  • Data Analysis
  • Negotiation
  • Enterprise Resource Planning (ERP)
  • SAP Products

Showcase Your Technical Skills

In order to be successful in this role, it is essential that operations assistants are proficient in a variety of technical systems and procedures. Recruiters are looking for operations assistants who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that operations assistants are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.


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