Resume

Operations Manager Resume Example & Writing Guide

Use this Operations Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Directors of operations are responsible for overseeing all aspects of an organization’s day-to-day operations. They set the tone for how things work behind the scenes, making sure that everything runs smoothly and efficiently. Directors of operations oversee everything from inventory management to human resources to customer service.

Because directors of operations oversee such a broad range of disciplines, they need a diverse skill set to succeed in this role. They need to be able to communicate effectively with different departments and work collaboratively with coworkers to find solutions to problems. They need to be able to plan strategically for the future while also paying attention to the details of the present. And they need to have strong leadership skills in order to motivate their teams.

Before you can land your dream job as a director of operations, you need a resume that showcases all of your top talents and experience. Here are some tips and an example to help you write a compelling director of operations resume that will get you noticed by hiring managers.

David Moore
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Seasoned operations professional with over 15 years of experience driving efficiency and process improvements in fast-paced environments. Proven leader with a track record of successfully scaling businesses, developing teams, and implementing best practices. Excels at creating systems that support growth and streamline operations.

Education
University of Phoenix Jun '10
M.B.A. in Operations Management
Northern Arizona University Jun '06
B.S. in Business Administration
Experience
Company A, Director Of Operations Jan '17 – Current
  • Led the development of a new manufacturing facility, including budgeting and forecasting for capital expenditures and operating expenses.
  • Oversaw all aspects of production to ensure that products are built with quality in mind while meeting customer demand.
  • Managed staff of over 100 employees across multiple shifts and locations, ensuring adherence to safety standards as well as efficient operations.
  • Developed processes for improving efficiency within the plant, resulting in an increase in productivity by 20%.
  • Implemented lean manufacturing principles throughout the organization, reducing waste by 50% during setup activities on the shop floor.
Company B, Director Of Operations Jan '12 – Dec '16
  • Implemented a new system to track employee absences, resulting in an 88% decrease in late arrivals
  • Conducted quarterly meetings with all department heads to review company goals and expectations
  • Managed the day-to-day operations of a $1M+ budget for 100 employees
  • Created and implemented training programs for all departments, reducing on-the-job accidents by 50%
  • Collaborated with upper management to create strategic business plans that met organizational needs and goals
Company C, Operations Coordinator Jan '09 – Dec '11
  • Defined and communicated project expectations to cross-functional team members in a timely and clear fashion.
  • Facilitated the development of project plans and timelines to ensure timely completion of deliverables.
  • Monitored project progress and identified potential risks/issues, communicating them to project stakeholders in a timely manner.
Certifications
  • Certified Manager (CM)
  • Certified Director (CD)
  • Lean Six Sigma Black Belt
Skills

Industry Knowledge: Customer Service, Operations, Labor Laws, Hiring and Firing, Advertising, Retail, Human Resources, Data Analysis, Business Strategy
Technical Skills: Microsoft Office Suite, Access, Excel, Business Objects
Soft Skills: Communication, Leadership, Conflict Resolution, Problem Solving, Teamwork

How to Write a Director Of Operations Resume

Here’s how to write a director of operations resume of your own.

Write Compelling Bullet Points

When you’re writing your bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a compelling case for why you’re the right candidate for the job.

Instead, you should focus on the results of your work. So rather than saying you “managed inventory,” you could say that you “reduced inventory costs by 15% in six months by implementing new inventory management system.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Related: What Is a Director Of Operations? How to Become One

Identify and Include Relevant Keywords

When you submit your resume for a director of operations role, it’s likely that it will go through an applicant tracking system (ATS). This program will scan your resume for specific job-related terms, like “operations” or “inventory management” to determine whether you have the right skills and experience to be a good fit for the role. If your resume doesn’t include enough relevant keywords, the ATS might automatically reject your application.

To increase your chances of getting an interview, use this list of common director of operations keywords as a starting point to help you optimize your resume:

  • Operations Management
  • Business Strategy
  • Business Development
  • Strategic Planning
  • Management
  • Marketing Strategy
  • Team Leadership
  • Change Management
  • Sales Management
  • Marketing
  • Project Management
  • Strategy
  • Negotiation
  • Leadership
  • Project Planning
  • Cross-functional Team Leadership
  • Business Analysis
  • Contract Negotiation
  • Operations
  • Sales
  • Product Development
  • Manufacturing
  • Start-ups
  • Product Management
  • Supply Chain Management
  • Business Planning
  • Microsoft Access
  • Project Management Office (PMO)
  • Fast-Moving Consumer Goods (FMCG)
  • Strategic Partnerships

Showcase Your Technical Skills

In order to be successful in this role, it is essential that directors of operations are proficient in a variety of technical systems and procedures. Recruiters are looking for directors of operations who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that directors of operations are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.

Related: How Much Does a Director Of Operations Make?

Remember The Basics

As you’re writing your resume, you’ll want to keep a few basic guidelines in mind.

Make It Easy to Scan

There are a few things you can do to your resume to make it easier to read and understand. First, left-align your text and keep the font size consistent throughout. You should also try to keep your bullets under 2 lines and use digits for numbers. Finally, leave some white space on the page to break up the text and make it easier to scan.

Be Concise

There is no set length for a resume, but a one-page resume is typically best. When you are putting together your resume, think about what is most important to highlight and only include the most relevant information. If you do need to go over one page, make sure to focus on the most recent experience and be concise in your descriptions.

Proofread

Proofreading your resume is important in order to make sure it looks professional and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.

Use a Summary

A resume summary statement can be an extremely valuable tool for job seekers, as it can help to provide context for their experience and explain how their skills might be transferable to a new role. When writing your own, be sure to focus on your relevant skills and experiences, and try to keep it to just a couple of sentences. This can be an extremely helpful way to introduce yourself to potential employers and highlight why you’d be a great fit for the role you’re hoping to land.

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