Resume

Operations Supervisor Resume Example & Writing Guide

Use this Operations Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Operations supervisors are responsible for overseeing the day-to-day operations of their teams and departments. They’re the ones who keep things running smoothly by ensuring that employees are following protocol, resolving issues as they arise, and making sure that the company is meeting its goals.

Operations supervisors are often called upon to troubleshoot problems, identify solutions, and implement plans of action. They need to be able to think critically and creatively, while also being organized and disciplined. And they need to be able to communicate effectively with both their teams and their bosses.

Here are some tips and an example for writing a fantastic operations supervisor resume that hiring managers will love.

Mary Thompson
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Seasoned operations supervisor with experience in the food service, hospitality, and retail industries. Proven track record of improving process efficiency, reducing costs, and developing team members. Seeking an opportunity to lead and motivate a team in a fast-paced environment.

Education
San Francisco State University Jun '10
B.S. in Business Administration
Experience
Company A, Operations Supervisor Jan '17 – Current
  • Managed a team of 20+ employees to ensure the efficient and effective operation of all store functions, including but not limited to: receiving merchandise, stocking shelves, cashiering, cleaning, merchandising, customer service and safety.
  • Provided leadership by example through adherence to company policies and procedures as well as leading with integrity in all interactions with associates and customers.
  • Ensured compliance with all applicable laws and regulations regarding hiring practices, compensation & benefits, safety & loss prevention programs.
  • Maintained awareness of current business conditions within assigned area(s) or location(s). Analyzed data to identify opportunities for improvement within the department/store level.
  • Developed action plans based on analysis findings and implemented solutions that resulted in measurable improvements within the department/store level.
Company B, Operations Supervisor Jan '12 – Dec '16
  • Worked with the Operations Manager to create a new system for tracking employee time cards, which reduced payroll errors by 40%
  • Conducted regular inspections of equipment and machinery to ensure that it was in proper working order
  • Supervised 10 employees responsible for maintaining company machines and ensuring their safety
  • Maintained accurate records of all maintenance performed on company machines, including parts replaced and repairs made
  • Trained new hires on machine operation and safety procedures before allowing them access to equipment
Company C, Production Coordinator Jan '09 – Dec '11
  • Organized, assembled, and distributed audio recording files by date, time of day, and project within a digital database for accessibility in order to fulfill orders & meet deadlines.
  • Maintained detailed records on file/project status (e.g., start/end times, breaks).
  • Provided support as needed with auditioning talent to ensure proper casting prior to booking any projects through the company website.
Certifications
  • Certified Associate in Project Management (CAPM)
  • Certified Production and Inventory Control Manager (CPIM)
  • Certified Six Sigma Black Belt (CSSBB)
Skills

Industry Knowledge: Machine Shop, Assembly, Quality Control, Production Management
Technical Skills: Microsoft Office Suite, SAP, Oracle, JIRA, Computer-Aided Design
Soft Skills: Communication, Leadership, Teamwork, Time Management, Planning, Problem Solving

How to Write an Operations Supervisor Resume

Here’s how to write an operations supervisor resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But if you want to stand out from other candidates, you need to go beyond that and focus on the results of your work.

For example, rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% through improved forecasting and inventory management, resulting in a $150K cost savings for the company.”

Notice how the second bullet point is more specific and provides more detail about the project and its outcome. It also includes a quantifiable result (the cost savings).

Identify and Include Relevant Keywords

When you apply for an operations supervisor role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on the number of relevant keywords that appear. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

One way to make sure your resume makes it past the ATS is to include keywords related to the job you’re applying for. You can find these keywords by reading through the job posting and taking note of words or phrases that are repeated. Then, make sure to include those same terms on your resume.

  • Operations Management
  • Lean Manufacturing
  • Manufacturing
  • Continuous Improvement
  • Six Sigma
  • Supervisory Skills
  • 5S
  • Leadership
  • Quality Management
  • Process Engineering
  • Management
  • Team Building
  • Customer Service
  • Forklift Operation
  • Maintenance Management
  • Engineering
  • Kaizen
  • Cross-functional Team Leadership
  • Supply Chain Management
  • Operations Coordination
  • Microsoft Access
  • Strategic Planning
  • Project Management
  • Team Leadership
  • Business Strategy
  • Inventory Management
  • Recruiting
  • Customer Satisfaction
  • Teamwork
  • Data Analysis

Showcase Your Technical Skills

An operations supervisor needs to be proficient in a number of programs and systems in order to effectively manage their department. This might include experience with ERP systems, manufacturing software, and government regulations. Additionally, supervisors need to be comfortable with using technology to manage their department. This might include using software to track inventory and production, or using a computer to manage shift scheduling.

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