Optical Sales Associate Resume Example & Writing Guide

Use this Optical Sales Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

An optical sales associate is a valuable member of any optical shop’s team. They help customers find the perfect pair of glasses, frame or lenses by suggesting options based on their style preferences and budget. They also help customers choose glasses that are durable enough for their active lifestyles.

Optical sales associates need strong customer service skills and a passion for helping people. They need to be friendly and outgoing, but also knowledgeable about the products they’re selling. And they need to know how to navigate the tricky waters of insurance coverage and prescription requirements.

If you’re looking for your next opportunity in a sales role but haven’t had much experience selling high-end products or services, an optical sales position might be the perfect place to start your career. Follow these tips and resume example to write a compelling optical sales associate resume that hiring managers will love.

David Moore
New York City, NY | (123) 456-7891 | [email protected]

Driven and customer-focused optical sales associate with five years of experience in the optical retail industry. Proven track record in providing excellent customer service and building long-term relationships with clients. Excels at providing product recommendations and troubleshooting.

Queens College Jun '10
B.A. in Psychology
Company A, Optical Sales Associate Jan '17 – Current
  • Managed the store’s inventory of over $1M in optical frames and contact lenses, ensuring proper storage conditions to maintain quality.
  • Provided customers with product information including pricing, features, and benefits.
  • Maintained a clean and organized sales floor by performing daily stockroom duties such as unpacking shipments, organizing merchandise, etc.
  • Assisted customers with selecting eyewear based on style preferences and prescription needs using measuring tools such as PDMs or retinoscopes.
  • Communicated effectively with coworkers regarding customer inquiries/orders to ensure accurate follow-up and resolution for all issues encountered during the ordering process.
Company B, Optical Sales Associate Jan '12 – Dec '16
  • Increased sales by 25% over the course of one year through consistent customer service and product knowledge
  • Maintained a clean, organized store environment to create an inviting atmosphere for customers
  • Answered phone calls and emails from prospective customers and helped them find the right products
  • Tracked inventory levels and placed orders with management’s approval; maintained 100% accuracy in this area
  • Achieved personal goals set by company executives including increased sales quotas and customer satisfaction ratings
Company C, Sales Representative Jan '09 – Dec '11
  • Generated new business leads through market research and cold-calling potential customers.
  • Cultivated relationships with customers and provided them with information about new products and services.
  • Worked with other members of the sales team to develop strategies for meeting sales quotas.

Industry Knowledge: Lens Selection, Frame Selection, Prescription Verification, Contact Lens Insertion, Contact Lens Fitting
Technical Skills: Microsoft Office Suite, Vision Source, Eye-Q, Optos, VSP, VSP Vision Care, VSP Vision, Zenni Optical,
Soft Skills: Communication, Customer Service, Problem Solving, Teamwork, Leadership, Time Management

How to Write an Optical Sales Associate Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will read. And they’re the best way to showcase your experience and qualifications.

But many job seekers make the mistake of using generic bullet points that don’t really tell a story or provide any context about their experience.

Instead, you should use your bullet points to tell a story about your experience. And that story should be about how you helped a customer or client solve a problem or achieve a goal.

Identify and Include Relevant Keywords

When you apply for a job as an optical sales associate, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, the ATS might not forward it to a recruiter.

To increase your chances of landing an optical sales associate role, use this list of commonly used keywords and phrases as a starting point:

  • Optical Merchandising
  • Contact Lenses
  • Eyewear
  • Optical Sales
  • Lenscraft
  • Luxottica
  • Optometry
  • Vision Care
  • Retail
  • Retail Sales
  • Sales
  • Contact Lens Fitting
  • Sales Management
  • Prescription
  • Optical Industry
  • Vision Insurance
  • Product Knowledge
  • Sales Operations
  • Lenscrafters
  • Patient Education
  • Dispensing
  • Eye Care
  • Contact Lens Fitting
  • Retail Sales Floor
  • Customer Service
  • Inventory Management
  • Microsoft Access
  • Teamwork
  • Time Management
  • Management

Showcase Your Technical Skills

As an optical sales associate, you will need to be proficient in the use of various software programs in order to do your job effectively. These programs may include optical prescription processing software, customer management software, and inventory management software. Additionally, you will need to be familiar with optical products and be able to use various optical instruments.


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