What Does an Outback Steakhouse Server Do?

Outback Steakhouse is an Australian-themed casual dining restaurant chain that serves steaks, seafood, and other classic American dishes.

A server at Outback Steakhouse is responsible for providing excellent customer service to guests. This includes taking orders, delivering food and drinks, and ensuring that the dining experience is enjoyable. Servers must also be knowledgeable about the menu and be able to answer any questions guests may have. Additionally, servers must be able to handle payment transactions and ensure that all guests are satisfied with their meals.

Outback Steakhouse Server Job Duties

An Outback Steakhouse Server typically has a wide range of responsibilities, which can include:

• Greet guests in a friendly and courteous manner, taking their orders accurately and efficiently
• Provide knowledgeable recommendations on menu items, including specials of the day
• Ensure that all food is served according to Outback Steakhouse standards
• Check with customers to ensure they are enjoying their meals and take action to correct any problems
• Refill drinks as needed and clear away dishes when finished
• Process payments quickly and accurately
• Maintain cleanliness of dining area throughout shift
• Assist other servers and bussers as needed
• Follow health and safety guidelines for handling food and beverages
• Adhere to company policies and procedures
• Upsell additional items such as appetizers, desserts, and drinks
• Participate in promotional activities and special events

Outback Steakhouse Server Salary

The salary of a server at Outback Steakhouse is determined by a variety of factors, such as the number of hours worked, the number of tables served, the tips received, and the experience of the server. Additionally, the restaurant’s location and the local minimum wage can also affect the salary of a server. Outback Steakhouse also offers a competitive benefits package to its employees, which can further increase the salary of a server.

• Median Annual Salary: $36,969 ($17.77/hour)
• Top 10% Annual Salary: $54,570 ($26.24/hour)

Outback Steakhouse Server Job Requirements

To be hired as a server at Outback Steakhouse, applicants must be at least 18 years of age and have a high school diploma or equivalent. Previous experience in the restaurant industry is preferred, but not required. Outback Steakhouse also requires servers to have excellent customer service skills, be able to work in a fast-paced environment, and be able to lift up to 25 pounds. Additionally, servers must be able to stand for long periods of time and be able to work nights, weekends, and holidays. Outback Steakhouse also requires servers to have a valid food handler’s card and alcohol server certification.

Outback Steakhouse Server Skills

Outback Steakhouse Server employees need the following skills in order to be successful:

Restaurant Operations: A working knowledge of restaurant operations can help you understand how a restaurant functions and how to support the restaurant’s operations. This can help you learn how to handle common restaurant situations, such as when a manager needs to step in to help a server or when a dish needs to be remade. It can also help you learn how to handle common restaurant tasks, such as how to operate a cash register or how to properly store and organize food.

Upselling: Upselling is the process of suggesting additional products or services to customers. This is a valuable skill for servers because it can help increase their income and help customers find products they may enjoy. For example, if a customer orders a steak, a server may suggest a side dish or drink to go with it.

Food Handlers Permit: A food handlers permit is a government-issued document that allows a person to handle food. In most states, a food handlers permit is required to work in a restaurant. Outback Steakhouse servers often need a food handlers permit to work in the restaurant. A food handlers permit can be obtained through an online course or a classroom course.

Customer Service: Customer service involves the ability to interact with customers in a friendly and helpful manner. As a server, you should be able to greet customers, answer questions about menu items and make suggestions based on customer preferences. Providing excellent customer service can help you build a loyal customer base and increase your earning potential.

Bartending Skills: Bartenders are responsible for preparing and serving alcoholic beverages to patrons. Bartenders also take drink orders, collect payment and keep track of the bar’s inventory. Bartenders often work in a fast-paced environment and have to multitask. Bartenders also need to be familiar with the different types of alcohol and the ingredients used to make cocktails.

Outback Steakhouse Server Work Environment

Outback Steakhouse servers work in a fast-paced, customer-oriented environment. They are expected to provide excellent customer service and ensure that customers have a pleasant dining experience. Servers typically work shifts of up to 8 hours, including evenings and weekends. Overtime is often required during peak hours. Servers must be able to stand for long periods of time and be able to lift and carry heavy trays of food. They must also be able to work in a team environment and be able to handle stressful situations. Outback Steakhouse servers must also be able to work in a variety of weather conditions, as they may be required to work outdoors.

Outback Steakhouse Server Trends

Here are three trends influencing how Outback Steakhouse Server employees work.

Virtualization and Containers

Virtualization and containers are becoming increasingly popular in the restaurant industry. Virtualization allows servers to access customer data, order information, and other resources from any device with an internet connection. This makes it easier for servers to take orders, manage tables, and provide customers with a better experience.

Containers also allow restaurants to quickly deploy applications without having to worry about compatibility issues or hardware requirements. This helps reduce costs and improve efficiency by allowing servers to access all of their necessary tools on one platform. By understanding these emerging trends, Outback Steakhouse servers can stay ahead of the competition and ensure that they are providing the best possible service to their customers.

Multi-Cloud Data Centers

Multi-cloud data centers are becoming increasingly popular as businesses look to diversify their cloud computing resources. This trend is important for Outback Steakhouse servers to understand because it can help them better manage customer orders and payments, as well as provide more reliable service.

Multi-cloud data centers allow companies to store data in multiple locations, which helps ensure that the data remains secure and accessible even if one of the clouds experiences an outage. Additionally, multi-cloud data centers enable businesses to take advantage of different pricing models and features offered by various cloud providers. By understanding this emerging trend, Outback Steakhouse servers will be able to provide customers with a more efficient and reliable experience.

Internet of Things (IoT)

The Internet of Things (IoT) is an emerging trend that is transforming the way businesses operate. Outback Steakhouse servers can now use IoT-enabled devices to streamline their operations and provide better customer service. For example, they can use sensors to monitor food temperatures in real time, ensuring that all dishes are cooked to perfection. They can also use connected devices to track inventory levels and alert them when supplies need to be replenished. Additionally, IoT technology can help servers quickly identify customer preferences and tailor their services accordingly. By leveraging the power of IoT, Outback Steakhouse servers can improve efficiency and enhance the overall dining experience for customers.

Advancement Prospects

Outback Steakhouse servers may be able to advance their careers by taking on additional responsibilities. For example, they may be able to become shift supervisors, responsible for managing other servers and ensuring that customers are satisfied. They may also be able to become trainers, responsible for teaching new servers the ropes. With enough experience, servers may be able to become assistant managers or even managers, responsible for the day-to-day operations of the restaurant.

Interview Questions

Here are five common Outback Steakhouse Server interview questions and answers.

1. How much are you expecting to make hourly?

This question is a great way for employers to see if you have done your research on the salary of servers at their restaurant. They want someone who understands what they are getting into and how much they can expect to make. When answering this question, be honest about what you know about the pay scale for servers in that area. If you don’t know anything about it, do some research before going into the interview so you can answer confidently.

Example: “I did my research online and saw that servers at Outback Steakhouse typically make $10 an hour plus tips. I am hoping to make around $15 per hour as a server here.”

2. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

This question is a great way to learn more about your potential coworkers and how they might work together. It’s also an opportunity for you to show that you can be a team player, even if you’re interviewing for a solo position.

Example: “I was working on a project with my manager at the time where we were trying to figure out ways to increase sales during lunchtime. My manager had some ideas of her own, but I disagreed with them because I felt like they would take away from our current offerings. We talked it over and came up with a compromise that worked for both of us.”

3. If a customer asked for something that we don’t offer, how would you handle it?

This question can help the interviewer assess your customer service skills and how you handle challenging situations. Use examples from previous experiences to show that you’re willing to go above and beyond for customers.

Example: “I once had a customer who asked if we could make their steak without any salt or pepper, but I explained that it’s impossible because of the way our steaks are prepared. Instead, I offered to bring them another side dish with no seasoning so they could enjoy something else on their plate. They were happy with this compromise.”

4. How would you handle an upset customer?

This question can help the interviewer assess your customer service skills. Use examples from previous experiences to highlight how you handled a difficult situation and helped resolve it.

Example: “In my last position, I had a regular customer who would come in every Friday night with his family. One week, he came in without his family, which was unusual. He told me that his wife was sick and couldn’t make it out to dinner. I offered him a free appetizer on the house as a way of saying ‘get well soon.’ The next week, they were back at their table with the rest of their family. They thanked me for the gesture and said it meant a lot.”

5. Describe your knowledge of different alcoholic beverages.

This question is a great way to test your knowledge of the drinks you would be serving at Outback Steakhouse. You can use this opportunity to show that you have experience with different types of alcohol and how they are made.

Example: “I know quite a bit about wine, beer and mixed drinks. I’ve worked in several restaurants where we had extensive wine lists, so I learned quite a lot about various wines from my coworkers. In addition, I took an online course on pairing wines with food, which helped me learn even more about wine. As for beer, I’ve always been a fan of craft beers, so I started learning about them when I was in college. Now, I’m able to tell customers what type of beer pairs best with their meal.”