Passport Specialist Resume Example & Writing Guide
Use this Passport Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Passport specialists are the people you turn to when you need a passport fast. They’re experts in expediting the passport application process and ensuring that every applicant receives timely, efficient service. If you’re passionate about helping people and enjoy problem solving, a passport specialist position might be right up your alley!
Before you start writing your resume, it’s important to understand the job requirements for this position so you can highlight the skills and experience that will make you stand out from other applicants. Here are some tips and an example resume to help you write yours.
How to Write a Passport Specialist Resume
Here’s how to write a passport specialist resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “provided customer service,” you could say that you “provided customer service by answering 10 calls per hour and resolving 90% of issues on the first call.”
This level of specificity will help hiring managers understand not only what you did but also how well you did it. And that will make it much easier for them to see how you could do the same—or better—in their organization.
Identify and Include Relevant Keywords
When you apply for a passport specialist role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the position. If your resume doesn’t have enough of the right terms, your application might not make it to the next stage of the hiring process.
To increase your chances of getting an interview, use this list of common passport specialist keywords as a starting point:
- Passport Services
- U.S. Passport Applications
- Customer Service
- Social Media
- Teamwork
- Time Management
- Public Speaking
- Research
- Data Entry
- Adobe Photoshop
- Communication
- Community Outreach
- Adobe InDesign
- Nonprofit Organizations
- Event Planning
- Leadership
- Organization Skills
- Microsoft Access
- Government
- Travel Planning
- Tourism
- Immigration Law
- Legal Advice
- Legal Research
- Customer Satisfaction
- Criminal Law
- Litigation
- Administrative Law
- Legal Writing
- Civil Litigation
Showcase Your Technical Skills
As a passport specialist, you will need to be proficient in the use of a variety of software programs and systems. This might include the State Department’s Consular Consolidated Database (CCD), the Department of Homeland Security’s Electronic Immigration System (EIS), and the Department of State’s Electronic Passport System (EPS). You will also need to be able to use Microsoft Office Suite programs, such as Word and Excel.