Payment Operations Specialist Resume Example & Writing Guide
Use this Payment Operations Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
As a payment operations specialist, you’ll be responsible for ensuring that all payments from customers are processed correctly, safely, and on time. You’ll work closely with other members of your team to ensure that all incoming payments are validated and routed appropriately. You’ll also be tasked with monitoring existing payment methods to ensure their continued viability.
Payment operations specialists must be highly organized and detail-oriented. They must be able to stay calm under pressure and communicate effectively with teammates and customers. And they need to be able to think strategically about how best to grow their company’s bottom line.
To help you write a compelling resume that will impress hiring managers in this competitive field, here are some tips and an example to follow when writing your own payment operations specialist resume.
How to Write a Payment Operations Specialist Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed payment processing,” you could say that you “streamlined payment processing for large-scale event by 15% by implementing new payment processing system and training staff on new system.”
The second bullet point is much stronger because it provides specific details about what you did, how you did it, and the results of your work.
Identify and Include Relevant Keywords
When you apply for a job, your resume goes through an applicant tracking system (ATS) that scans it for specific keywords related to the position. If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.
One way to make sure your resume makes it past the ATS is to include relevant keywords in all sections of your document. You can find these keywords by reading through the job posting and looking for words or phrases that are repeated. Here are some of the most commonly used payment operations keywords:
- Payment Processing
- Banking
- Customer Service
- Cashiering
- Retail Banking
- Credit
- Data Entry
- Sales
- Time Management
- Teamwork
- Sales Operations
- Retail
- Customer Satisfaction
- Microsoft Access
- Inventory Management
- Account Reconciliation
- Team Leadership
- Operations Management
- Cash Handling
- Merchandising
- Credit Analysis
- Invoicing
- Accounts Payable
- Accounts Receivable (AR)
- Financial Analysis
- Risk Management
- Finance
- Accounts Payable & Receivable
- Financial Reporting
- Banking Operations
Showcase Your Technical Skills
As a payment operations specialist, you will need to be proficient in a variety of software programs and systems in order to effectively do your job. These might include programs like QuickBooks, Excel, and Word, as well as specific payment processing software. Additionally, you should be familiar with various payment methods, such as credit cards, debit cards, and ACH transfers.
Recruiters are also looking for payment operations specialists who are comfortable with technology and are willing to embrace new ways of working. For example, many businesses are now using mobile apps and online portals to process payments, so experience with these types of systems is a plus.