Resume

Peer Support Specialist Resume Example & Writing Guide

Use this Peer Support Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Peer support specialists provide emotional support and information to people who are experiencing mental health issues. They’re usually trained to work with a specific population—for example, veterans or teenagers—and provide a valuable service for people who might not otherwise have access to mental health care.

If you want to break into this field or expand your existing role, you’ll need a resume that highlights your relevant experience and capabilities. Here are some tips and an example to help you write yours.

Michael Garcia
New York City, NY | (123) 456-7891 | [email protected]
Summary

Experienced peer support specialist with a passion for helping others. Committed to providing support, resources, and hope to individuals struggling with mental health conditions. Skilled at creating a safe and welcoming environment, listening with compassion, and navigating difficult conversations.

Education
Columbia University School of Social Work Jun '10
M.S.W.
University of California, Santa Barbara Jun '06
B.A. in Psychology
Experience
Company A, Peer Support Specialist Jan '17 – Current
  • Provided one-on-one support to individuals with disabilities and their families, including coaching on daily living skills, problem solving, goal setting, and identifying community resources.
  • Facilitated group sessions for adults with disabilities and their family members that focused on topics such as self-advocacy, communication strategies, safety planning, transition services, etc.
  • Assisted in the development of individualized service plans (ISPs) for program participants based upon identified needs and goals.
  • Coordinated referrals to appropriate community agencies/resources when needed by clients or staff.
  • Participated in weekly team meetings to discuss current issues within the department and brainstorm solutions where applicable.
Company B, Peer Support Specialist Jan '12 – Dec '16
  • Created a system to track client progress and maintain consistency in the support process
  • Conducted one-on-one counseling sessions with clients, including those suffering from mental illness
  • Provided crisis intervention services for individuals experiencing severe emotional distress or suicidal ideation
  • Collaborated with other professionals on case management teams to ensure continuity of care
  • Supervised peer counselors and provided ongoing training as needed
Company C, Behavioral Health Technician Jan '09 – Dec '11
  • Assisted with case management and modified supports and services to meet the person’s needs.
  • Provided daily living skills training to ensure appropriate behavior, social interactions, household chores, personal care, etc..
  • Ensured all required documentation is complete in accordance with California State standards for documenting service delivery.
Skills

Industry Knowledge: Mental Health, Mental Illness, Substance Abuse, Suicide Prevention, Crisis Intervention, Crisis Management
Technical Skills: Typeform, Google Suite, Microsoft Office Suite, WordPress, ActiveCampaign, Mail Chimp, SurveyMonkey
Soft Skills: Empathy, Communication, Teamwork, Emotional Intelligence, Conflict Resolution, Public Speaking, Leadership

How to Write a Peer Support Specialist Resume

Here’s how to write a peer support specialist resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will see. And they’re the best way to showcase your experience and qualifications.

So it’s crucial that you use them to your advantage. And one of the best ways to do that is by using specific, descriptive language. For example, rather than saying you “provided customer service,” you could say you “provided customer service for 20+ customers daily via phone, email, and text message, resolving issues and answering questions in a timely manner.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work. And that’s what will catch the attention of recruiters and hiring managers.

Related: What Is a Peer Support Specialist? How to Become One

Identify and Include Relevant Keywords

When you apply for a peer support specialist role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job. If your resume doesn’t include enough of the right keywords, the ATS might disqualify you from further consideration.

To make sure your resume makes it through the system, use this list of keywords as a starting point:

  • Mental Health
  • Crisis Intervention
  • Mental Health Counseling
  • Group Therapy
  • Community Outreach
  • Psychotherapy
  • Behavioral Health
  • Case Management
  • Social Services
  • Crisis Intervention Training
  • Nonprofit Organizations
  • Peer Support
  • Program Development
  • Psychosocial
  • Motivational Interviewing
  • Interventions
  • Leadership Development
  • Social Work
  • Critical Thinking
  • Event Planning
  • Event Management
  • Customer Service
  • Public Speaking
  • Teamwork
  • Time Management
  • Teaching
  • Communication
  • Microsoft Access
  • Team Leadership
  • Leadership

Showcase Your Technical Skills

As a peer support specialist, you work with individuals who are living with mental illness. And because technology is such an important part of their lives, it’s important that you’re familiar with the various types of technology they use. This might include experience with electronic health records systems, mental health apps, or social media platforms. Additionally, peer support specialists should be comfortable using computers and other devices to communicate with their clients.

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