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PetSmart Career and Employment Information

PetSmart employment information including career options, application information, company overview, and tips for getting hired by PetSmart.

PetSmart associates work with pet parents and pets every day to provide them with the products, services, and advice they need to keep their pets healthy and happy. This includes grooming and training, pet hotels and adoption centers, and a wide variety of other services and products. They are always looking for passionate, hard-working individuals who love animals and are dedicated to providing the best possible care for them.

PetSmart Employment Opportunities

PetSmart offers a variety of careers for job seekers. You can search for what positions they currently have open from the PetSmart Careers Page. Here are the descriptions of the three most common jobs PetSmart hires for.


Cashiers are responsible for handling customer transactions at PetSmart stores. This includes ringing up sales, processing payments, and answering customer questions. A high school diploma is generally the only requirement for this position, although some employers may prefer candidates with customer service experience.

Pet Care Associate

Pet care associates are responsible for the care and well-being of the animals in our stores. This includes feeding, watering, exercising, and cleaning cages and litter boxes. Pet care associates also provide customer service and education to pet parents. No experience is required, but a love of animals is a must!

Store Manager

Store managers are responsible for the day-to-day operations of a retail store. This includes everything from supervising employees and handling customer concerns to stocking shelves and keeping the store clean. Store managers typically have at least a high school diploma, although some jobs may require postsecondary education, and must have several years of experience working in retail. They must also be able to effectively communicate with and motivate employees, as well as handle customer complaints in a professional manner.

PetSmart Hiring Process

The hiring process at PetSmart can vary depending on the position you are applying for. Generally, the process includes an online application, followed by an in-person interview. For some positions, like cashiers or pet groomers, you may be asked to complete a brief assessment or skills test.

Overall, the hiring process is relatively straightforward and the interviews are not overly difficult. However, because PetSmart is a popular employer, there can be a lot of competition for jobs. Therefore, it is important to make a good impression during your interview and demonstrate why you would be the best candidate for the position.

Is PetSmart a Good Company to Work For?

Employees report flexible schedules, good management, and a supportive work environment. They also report that the company is passionate about animal care and that there are opportunities for advancement. Some employees note that the job can be stressful and that the pay is not always commensurate with the amount of work required, but overall PetSmart seems to be a positive place to work.

PetSmart Employee Benefits

PetSmart offers a variety of employee benefits, including paid vacation/sick time, 401k matching, and competitive health and dental insurance. Employees also receive a discount on store items. However, some employees complain that the company does not offer enough paid holidays and that the health insurance is expensive.

Tips for Getting Hired

1. Showcase your passion for animals
One of the best ways to get hired at PetSmart is to showcase your passion for animals. This can be done by volunteering at a local animal shelter, working at a pet store, or having previous experience caring for pets. Be sure to highlight your passion for animals on your resume and in your cover letter.

2. Demonstrate your customer service skills
PetSmart associates are expected to provide excellent customer service. If you have previous customer service experience, be sure to highlight this on your resume and in your cover letter.

3. Be able to work in a fast-paced environment
Working at PetSmart requires being able to work in a fast-paced environment. Pets need to be taken care of quickly and efficiently, so it is important that you are able to work quickly and effectively.

4. Have a flexible schedule
PetSmart associates need to be able to work a variety of hours, including evenings and weekends. The more flexible you are, the more likely you are to be hired.


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