Career Development

What Does a Pharmacy Cashier Do?

Find out what a pharmacy cashier does, how to get this job, and what it takes to succeed as a pharmacy cashier.

Pharmacy cashiers are the face of a pharmacy. They interact with customers on a daily basis, helping them to check out and providing general customer service. Pharmacy cashiers also play an important role in keeping the pharmacy organized and clean.

Pharmacy Cashier Job Duties

Pharmacy cashiers have a wide range of responsibilities, which can include:

  • Counting pills and recording the number dispensed to ensure that the correct amount of medication is dispensed to patients
  • Packaging medications for patients before they are dispensed
  • Performing inventory checks of all stock on hand, and ordering more supplies as needed
  • Recording information about each transaction in an electronic logbook or on paper forms as required by state law
  • Providing customers with information about their prescriptions and any potential side effects of their medication
  • Reviewing insurance information to determine coverage for each prescription and contacting patients if they do not have insurance coverage for a particular medication
  • Receiving payment from customers for their prescriptions, and processing refunds if they pay with cash
  • Preparing items for sale, such as greeting customers, answering questions about products, and ringing up purchases
  • Processing payments for insurance claims, including filing claims electronically or submitting them to an insurance company by mail

Pharmacy Cashier Salary & Outlook

Pharmacy cashiers’ salaries vary depending on their level of education and experience, the company size and geographic location.

  • Median Annual Salary: $22,657 ($10.89/hour)
  • Top 10% Annual Salary: $42,000 ($20.19/hour)

The employment of pharmacy cashiers is expected to decline over the next decade.

The growth in the use of electronic medical records (EMR) and pharmacy automation systems will limit the need for pharmacy cashiers. Pharmacies are increasingly using EMRs and pharmacy automation systems to track inventory, process insurance claims, and calculate drug dosages. These systems allow pharmacists to spend less time on administrative tasks and more time providing patient care.

Related: Pharmacy Cashier Interview Questions and Answers

Pharmacy Cashier Job Requirements

A pharmacy cashier typically needs to have the following qualifications:

Education: Pharmacy cashiers are typically required to have at least a high school diploma or equivalent. Some employers may prefer candidates who have completed some college coursework. Some community colleges offer courses in pharmacy technology.

Training & Experience: Pharmacy cashiers typically receive on-the-job training from their new employers. This training may include learning the store’s policies and procedures, cashiering techniques and customer service skills.

Certifications & Licenses: While certifications are not usually a requirement for cashier jobs in pharmacies, some employers may prefer candidates who have certifications.

Pharmacy Cashier Skills

Pharmacy cashiers need the following skills in order to be successful:

Attention to detail: Pharmacy cashiers must have excellent attention to detail to ensure they enter the correct information for each transaction. This includes entering the correct product information, entering the correct price and entering the correct amount of money. Pharmacy cashiers should also ensure they enter the correct information for each customer, such as their name, address and phone number.

Knowledge of pharmacy products: Pharmacy cashiers should have a thorough understanding of the products and services offered by their employer. This can help them provide customers with the information they need to make informed purchasing decisions. Pharmacy cashiers should also be familiar with the various payment methods accepted by their employer. This can help them answer customer questions about payment options.

Communication skills: Pharmacy cashiers communicate with customers, pharmacy technicians and other cashiers. They must be able to listen to and understand customers’ needs and explain pharmacy policies and procedures. Pharmacy cashiers must also be able to communicate with other cashiers to verify prescription information and complete transactions.

Mathematical skills: Pharmacy cashiers use their mathematical skills to perform transactions, count money and enter data into a computer. Pharmacy cashiers use their mathematical skills to ensure that the transactions they process are accurate and that the pharmacy has the correct amount of money. Pharmacy cashiers also use their mathematical skills to enter data into a computer and ensure that the data is accurate.

Organization: Pharmacy cashiers should be able to organize their work area and the products they handle. This includes keeping track of customer orders, keeping the cash register organized and keeping track of inventory. Being organized can help you provide better customer service and ensure you don’t make any mistakes.

Pharmacy Cashier Work Environment

The work environment for a pharmacy cashier is typically a retail setting, such as a drug store, grocery store, or mass merchandise store. Pharmacy cashiers typically work behind a counter, and may be required to stand for long periods of time. They may also be required to lift and carry heavy boxes of merchandise. The work can be fast-paced and sometimes stressful, as pharmacy cashiers must be accurate in their work and be able to handle customer inquiries and complaints in a professional manner. Pharmacy cashiers typically work regular business hours, although some stores may require them to work evenings, weekends, and holidays.

Pharmacy Cashier Trends

Here are three trends influencing how pharmacy cashiers work. Pharmacy cashiers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

Pharmacies Will Focus on Customer Service

Pharmacies are increasingly focusing on customer service in order to keep customers coming back. This means that pharmacy cashiers will need to be able to provide excellent customer service and be able to handle difficult situations with professionalism.

In addition, pharmacies are also beginning to focus on health care services beyond just filling prescriptions. This trend is likely to continue as pharmacies look for ways to stay competitive in the market. Pharmacy cashiers who are able to provide additional services such as blood pressure checks or cholesterol screenings will be in high demand.

More Use of Technology in Pharmacies

Pharmacies are beginning to use technology in new and innovative ways to improve the patient experience. One example of this is the use of electronic medical records (EMRs) in pharmacies. These systems allow pharmacists to access patient information quickly and easily, which can help them make better decisions about medication.

As pharmacies continue to adopt new technologies, cashiers will need to learn how to use these tools in order to provide the best possible service to patients.

The Rise of Pharmacy Chains

Pharmacy chains have been growing in popularity over the past few years, as they offer a more convenient shopping experience for customers.

As pharmacy chains become more popular, cashiers working in these stores will need to be familiar with the unique procedures and policies that each chain has. In addition, they will need to be able to work well under pressure, as they will often be dealing with large numbers of customers at once.

How to Become a Pharmacy Cashier

A pharmacy cashier career can be a great way to get started in the healthcare field. As a pharmacy cashier, you’ll learn about different medications and how they work, which is important knowledge for any pharmacist. You’ll also gain experience working with patients and answering their questions. This job will give you the opportunity to learn about all aspects of the pharmacy business, including inventory management, customer service, and more.

Advancement Prospects

The best way to advance your career as a pharmacy cashier is to get more education and training in the field of pharmacy. There are many different types of pharmacy programs available, and the more you know about the field, the better your chances of being promoted to a higher position. Many pharmacy cashiers start out as pharmacy technicians, and then move up to become pharmacy managers. With more education and training, you could even become a pharmacist yourself!

Pharmacy Cashier Job Description Example

At [CompanyX], we understand that our customers come to us in times of need and we take that responsibility very seriously. Our pharmacy cashiers are a vital part of our team, ensuring that our customers receive the care and attention they deserve. We’re looking for a qualified pharmacy cashier to join our team. The ideal candidate will have experience with customer service, cash handling, and basic math. He or she will be responsible for greeting customers, ringing up sales, and answering any questions they may have. The successful candidate will be able to maintain a calm and professional demeanor in a fast-paced environment.

Duties & Responsibilities

  • Greet customers and patients as they enter the pharmacy
  • Answer customer questions in person and on the phone, referring them to the pharmacist when necessary
  • Operate the cash register, process payments, and issue receipts
  • Balance the register at the end of each shift
  • Stock shelves and keep the pharmacy clean and organized
  • Receive and process prescription orders from customers and doctors
  • Prepare medications for dispensing by the pharmacist
  • Enter patient information into the computer system
  • Pull expired or outdated medications from the shelves
  • Help customers with over-the-counter selections
  • Keep track of inventory and place orders when necessary
  • Follow all safety protocols

Required Skills and Qualifications

  • High school diploma or equivalent
  • Proven experience as cashier or in customer service
  • Basic math skills
  • Excellent communication and people skills
  • Customer-oriented and friendly
  • Ability to stand for long periods of time

Preferred Skills and Qualifications

  • Associate’s degree or higher
  • Previous experience working in a pharmacy
  • Working knowledge of pharmacy software
  • Familiarity with medical terminology
  • Strong attention to detail


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