Pharmacy Operations Manager Resume Example & Writing Guide

Use this Pharmacy Operations Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Pharmacy operations managers oversee all aspects of their pharmacies’ day-to-day operations. They’re responsible for monitoring inventory levels, ensuring that pharmacists are following protocol, and making sure that customer service is stellar.

If you’re looking for a new job or just want to expand your skillset, here are some tips and an example resume template to help you write a compelling pharmacy operations manager resume that will get you noticed by recruiters.

David Moore
Chicago, IL | (123) 456-7891 | [email protected]

Seasoned pharmacy operations manager with over 10 years of experience in the field. Proven ability to optimize pharmacy operations, manage budgets, and lead teams. Driven to improve patient care and safety through operational excellence.

University of Illinois at Chicago Jun '10
University of Illinois at Chicago Jun '06
B.S. in Pharmacy
Company A, Pharmacy Operations Manager Jan '17 – Current
  • Managed the day-to-day operations of a pharmacy with over $2M in annual revenue and 5 employees.
  • Oversaw all aspects of the business including inventory management, staff training, hiring/firing decisions, vendor relations, etc.
  • Developed and implemented new processes to streamline workflow and increase efficiency within the pharmacy.
  • Assisted in creating an electronic medical record system for the practice that reduced paper documentation by 80%.
  • Created a comprehensive employee manual detailing job descriptions, responsibilities, policies & procedures, benefits & perks as well as other pertinent information regarding employment at the practice.
Company B, Pharmacy Operations Manager Jan '12 – Dec '16
  • Managed the day-to-day operations of a pharmacy with over 20 employees, including scheduling and payroll
  • Conducted regular inventory checks to ensure that all necessary medications were available for patients
  • Ensured that pharmacy technicians maintained proper documentation at all times, reducing errors by 80%
  • Supervised the implementation of new procedures designed to streamline workflow and improve customer service
  • Collaborated with management team on strategic planning initiatives to increase efficiency and reduce costs
Company C, Pharmacy Technician Jan '09 – Dec '11
  • Maintained inventory of pharmaceuticals and supplies, and ordered new supplies as needed.
  • Assisted customers with questions about their medications and provided guidance on the proper use of prescription and over-the-counter drugs.
  • Prepared and dispensed medications according to prescription orders and pharmacy guidelines.
  • Pharmacy Manager License
  • Pharmacy Technician Certification
  • Certified Pharmacy Auditor

Industry Knowledge: Pharmacy Laws and Regulations, Pharmacy Information Systems, Inventory Management, Medication Dispensing, Compounding
Technical Skills: Microsoft Office Suite, QuickBooks, SAP
Soft Skills: Leadership, Problem Solving, Decision Making, Teamwork, Communication, Motivation

How to Write a Pharmacy Operations Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate how you’ve contributed to the organization.

For example, rather than saying you “managed inventory,” you could say that you “reduced inventory costs by 15% by implementing new inventory management system.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a pharmacy operations manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. The ATS will search for keywords related to the position, like “pharmacy inventory management” and “pharmacy logistics.” If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening.

To increase your chances of getting an interview, you should use relevant keywords throughout all the sections of your resume. We suggest including them in the skills summary, work experience, education, and every other relevant section. Here are some of the most commonly used pharmacy operations manager keywords:

  • Pharmacy
  • Pharmacy Operations
  • Medicine
  • Patient Safety
  • Prescription
  • Retail Pharmacy
  • Hospitals
  • Healthcare
  • Healthcare Management
  • Healthcare Information Technology (HIT)
  • Medication Therapy Management (MTM)
  • Clinical Pharmacy
  • Inpatient Care
  • Clinical Research
  • Patient Education
  • Patient Counseling
  • Patient Care
  • Managed Care
  • Inventory Management
  • Operations Management
  • Informatics
  • Healthcare Information Management
  • Medication Dispensing
  • Immunization
  • Pharmacy Automation
  • Compounding
  • Community Pharmacy
  • Patient Counselling
  • Customer Service
  • Medication Errors

Showcase Your Technical Skills

Pharmacy operations managers are responsible for overseeing the day-to-day operations of a pharmacy, so it’s important that they have a strong understanding of the various software programs and systems used in the pharmacy. In addition, pharmacy operations managers need to be able to use technology to communicate with other members of the healthcare team, including doctors and nurses.

Some of the programs and systems that pharmacy operations managers are typically expected to be proficient in include: pharmacy management software, prescription processing software, electronic health records (EHR) software, and drug information resources, such as Lexicomp.


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