Career Development

15 Porter Skills for Your Career and Resume

Learn about the most important Porter skills, how you can utilize them in the workplace, and what to list on your resume.

Report Writing

Porter duties often include writing reports and documentation. This can involve recording information about the contents of shipments, tracking numbers or other data related to a company’s inventory and documenting any issues that arise during your shift. You may also be required to write letters to customers regarding refunds, returns or other customer service-related tasks.


Communication is the ability to convey information clearly and concisely. As a porter, you may need to communicate with guests, coworkers or managers about various aspects of your job. For example, if a guest has an inquiry about a product in the store, you might explain how it works and answer any questions they have. Communication skills can also help you work well with others by listening to instructions and responding accordingly.


Organization is the ability to keep track of and find information. As a porter, you may need to know where certain items are stored or how to navigate through an airport’s security system. You also might be responsible for keeping records of luggage that comes in and out of the airport. Keeping organized can help you do your job more efficiently and ensure all passengers receive their belongings.

Safety Procedures

Safety is an important aspect of any job, especially when working in a hospital. Hospital porters are responsible for ensuring the safety of patients and staff members by following all necessary precautions during their workday. This includes knowing where fire exits are located, how to operate emergency equipment and what to do if there’s an accident or medical emergency.

Attention to Detail

Attention to detail is a skill that can help porters perform their duties well. They may need to notice small details about the items they handle, such as where an item belongs in a room or how it should be stored. This skill also helps them complete tasks accurately and thoroughly so they can ensure all of the items are returned to their proper places.

Lawn Maintenance

A porter’s duties may include maintaining the grounds of a business or public building. This can involve mowing grass, weeding flower beds and cleaning outdoor furniture. It’s important to know how to use tools like lawnmowers and weeders safely and effectively. You might also be responsible for watering plants and shrubs in greenhouses or indoor spaces.

Trash Removal

A porter’s job is to keep the workplace clean and tidy. They may be responsible for removing trash from office spaces, conference rooms and restrooms. This includes taking out the garbage and recycling bins, cleaning bathrooms and emptying waste baskets. A porter also ensures that all of the company’s supplies are in stock and organized.

Customer Service

Customer service skills are important for porters to have because they often interact with customers and help them find items in the store. They also need to be able to answer questions about products, direct customers to different departments or locations within a store and provide information about sales and promotions.

Pressure Washing

Porter duties often include cleaning and maintaining building exteriors. This can include pressure washing, which is the process of removing dirt from surfaces using high-pressure water streams. Employers may expect porters to be able to clean buildings by hand or with power tools like a pressure washer. You can learn how to use these tools through on-the-job training or technical programs that offer hands-on experience in this field.

Physical Strength

Porter duties often involve moving and lifting heavy objects. For example, you may be responsible for moving luggage to the correct location or taking items from storage areas and delivering them to customers. Strong physical strength can help you complete these tasks quickly and safely. You may also need to physically restrain unruly customers or intervene in conflicts between customers.

Time Management

Time management is the ability to plan and execute tasks in a way that ensures you meet your goals. As a porter, it’s important to manage your time well so you can complete all of your duties on time. For example, if you’re responsible for checking guests into their rooms, you need to ensure you check each guest in within the allotted amount of time. This ensures the hotel operates smoothly and guests receive prompt service.

Equipment Operation

Porter skills include knowing how to operate the equipment in your workplace. This includes basic knowledge of tools and machinery, as well as an understanding of safety protocols for when you’re operating them. You may also be responsible for instructing other employees on how to use certain equipment.

For example, if you work at a factory, you might need to know how to operate forklifts or conveyor belts. If you work at a hotel, you may need to know how to operate laundry machines and cleaning equipment.

Snow Removal

Snow removal is a necessary skill for porters to have, especially if they work in colder climates. This job requires them to clear snow from walkways and parking lots so that people can safely enter and exit buildings. They also need to shovel snow off of sidewalks and stairs so that pedestrians can navigate the area.

General Maintenance

General maintenance skills are necessary for porters to perform their duties. General maintenance includes the ability to repair and maintain equipment, tools and machinery. It also refers to the knowledge of how to fix common issues that may arise in a workplace environment. For example, if a machine breaks down or an elevator stops working, a porter with general maintenance skills can identify the issue and take action to resolve it.

Custodial Skills

Custodial skills are the abilities and knowledge needed to perform custodial duties. Examples of these include cleaning, disinfecting and maintaining equipment and facilities. Custodians often work with porters, so it’s important for porters to have strong custodial skills. This ensures that they can help their colleagues when necessary and ensure a clean environment for guests.

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