Resume

Practice Manager Resume Example & Writing Guide

Use this Practice Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Practice managers are responsible for overseeing the operations of a medical practice. They’re usually hired by doctors who want to focus on patient care while someone else handles the business side of things.

Because there are so many different types of medical practices out there, practice management jobs require a wide range of skillsets. Some practice managers are heavily involved in budgeting and financial planning, while others focus on human resources or marketing. Still others oversee day-to-day operations like scheduling appointments and managing staff.

Regardless of what your specific role entails, practice managers need excellent organizational skills and a passion for helping others. They also need to be organized, efficient, and able to juggle multiple projects at once. And because they work directly with patients, they need to have a high level of empathy and compassion.

Here are some tips to help you write a compelling practice manager resume that hiring managers will love.

Michael Garcia
Houston, TX | (123) 456-7891 | [email protected]
Summary

Experienced medical office manager with a proven track record of streamlining operations, maximizing efficiency, and improving patient satisfaction. Skilled in managing staff, implementing policies and procedures, and maintaining budgets. Excels at creating a positive work environment and cultivating relationships with patients and staff.

Education
Southern Methodist University Jun '10
B.S. in Business Administration
Experience
Company A, Practice Manager Jan '17 – Current
  • Managed the daily operations of a busy orthodontic practice, including hiring and training staff, scheduling appointments, maintaining financial records, marketing strategies, and patient relations.
  • Oversaw all aspects of treatment planning for patients to ensure that they receive the best care possible in a timely manner.
  • Provided clinical support to doctors by performing initial screenings on new patients as well as assisting with treatment during clinic hours.
  • Assisted with marketing efforts such as social media posts and website updates to increase visibility within local communities.
  • Maintained inventory levels of supplies and equipment to ensure proper coverage throughout each day while adhering to budget guidelines set forth by management.
Company B, Practice Manager Jan '12 – Dec '16
  • Managed a team of 25 employees, including scheduling and payroll management; ensured all staff followed company policies
  • Conducted monthly meetings with the medical director to discuss patient care concerns and practice goals
  • Created an electronic filing system for patient records that increased productivity by 15%
  • Instituted new procedures for tracking prescription refills, reducing pharmacy errors by 95%
  • Reduced operating costs 10% through negotiating better prices on supplies and equipment
Company C, Medical Assistant Jan '09 – Dec '11
  • Greeted patients and provided them with necessary paperwork to complete prior to their appointment.
  • Assisted the physician with examinations and procedures, as well as performed routine diagnostic tests such as phlebotomy and EKGs.
  • Maintained medical supplies and equipment and ensured that the examination rooms were clean and orderly.
Certifications
  • Certified Medical Practice Manager
  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Professional in Patient Safety (CPPS)
Skills

Industry Knowledge: Medical Billing and Coding, Vocational Rehabilitation, HIPAA
Technical Skills: Microsoft Office Suite, QuickBooks, Microsoft Excel, Microsoft Access
Soft Skills: Organizational Skills, Time Management, Team Leadership, Project Management, Communication

How to Write a Practice Manager Resume

Here’s how to write a practice manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting and compelling by using specific numbers and metrics.

For example, rather than saying you “managed staff,” you could say that you “increased staff by 20% while maintaining patient satisfaction ratings above 90%.”

The second bullet point is much more specific and provides a clear sense of the scale of the project and the outcome.

Related: What Is a Practice Manager? How to Become One

Identify and Include Relevant Keywords

When you apply for a practice manager role, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the position. If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.

To increase your chances of landing an interview, use this list of common practice manager keywords as a starting point:

  • Healthcare Management
  • Practice Management
  • Medical Billing
  • Healthcare
  • Electronic Medical Record (EMR)
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Hospitals
  • Healthcare Information Technology (HIT)
  • Managed Care
  • Healthcare Consulting
  • Medicaid
  • Medical Coding
  • Revenue Cycle
  • Accountable Care
  • Patient Safety
  • Medicare
  • General Practice
  • Urgent Care
  • Surgery
  • Dermatology
  • Physician Relations
  • Dermatology
  • Primary Care
  • Medicine
  • Cancer Care
  • Skin Care
  • Anti-Aging
  • Botox
  • Laser Surgery
  • Plastic Surgery

Showcase Your Technical Skills

There are a number of programs and systems that managers use on a daily basis to monitor and manage their staff. Being proficient in the use of these programs and systems is essential to the job. Some of the most commonly used programs are HRIS systems, scheduling software, and communication tools, such as email and instant messaging. Managers also need to be familiar with the various regulations that affect their industry, as they will often be responsible for ensuring compliance.

Related: How Much Does a Practice Manager Make?

Remember The Basics

As you draft your resume, there are a few basic rules to keep in mind.

Make It Easy to Scan

There are a few things you can do to make your resume more readable and less overwhelming for a potential employer. First, use left-aligned text and a standard font type and size throughout the document. You should also use bullets instead of paragraphs to list your experiences, and keep your bullets to no more than 2 lines. Additionally, use bold and italics sparingly, and try to leave some white space on the page to emphasize key points.

Be Concise

There is no set length for a resume, but a one-page resume is a good rule of thumb for recent graduates and those with limited experience. For more experienced candidates, a two-page resume may be necessary to list all of your relevant experience. When trimming down a resume, be sure to remove irrelevant information and focus on the most important details.

Check Your Work

Proofreading your resume is important in order to make sure it looks professional and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.

Consider Including a Summary

The resume summary statement is an important part of your resume that can help to quickly and easily explain your goals and intentions to potential employers. By highlighting your best skills and experiences, you can show how you would be a valuable addition to any organization. When writing your summary statement, be sure to keep it concise and focused, and make sure to target it to the role you’re applying for.

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