Resume

Process Manager Resume Example & Writing Guide

Use this Process Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Process managers are the glue that holds teams together. They’re the ones who coordinate projects, set expectations, and keep everyone on track. They help organize resources and make sure everyone is working toward the same goal.

Process managers can be found in almost any industry or sector, from healthcare to construction to IT. They thrive on organization and collaboration and enjoy seeing the big picture come together. If you thrive in a fast-paced environment where things are always changing, you might be a great fit for this role.

Here are some tips and an example resume to help you write a great process manager resume that will get you noticed by recruiters.

Michael Garcia
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Seasoned process manager and Six Sigma Black Belt with more than 10 years of experience in manufacturing, quality control, and engineering. Proven ability to streamline processes, improve quality, and reduce costs. Seeking a position in a lean and innovative organization where I can put my skills to use and help the company reach its goals.

Education
Arizona State University Jun '10
M.S. in Industrial and Systems Engineering
Arizona State University Jun '06
B.S. in Industrial and Systems Engineering
Experience
Company A, Process Manager Jan '17 – Current
  • Managed the implementation of a new ERP system across multiple business units and locations, resulting in $1M+ annualized savings.
  • Oversaw the development of an automated process for tracking customer orders from receipt to fulfillment, reducing order cycle time by 50%.
  • Designed and implemented a web-based project management tool that streamlined communication between teams and improved visibility into project status.
  • Led cross-functional team responsible for developing a mobile app used by customers to track their shipments, increasing monthly active users by over 100% within 6 months of launch.
  • Developed training program for employees on proper use of company’s proprietary software platform, improving user adoption rates by 20%.
Company B, Process Manager Jan '12 – Dec '16
  • Worked with the sales team to create a process for tracking and resolving customer complaints
  • Created an automated system that tracked all of the company’s processes, saving time and money
  • Managed projects from start to finish, including budgeting, scheduling and reporting on progress
  • Improved efficiency by streamlining workflow processes and reducing cycle times by 25%
  • Reduced rework by implementing new quality control procedures at each step in the process
Company C, Process Coordinator Jan '09 – Dec '11
  • Developed and coordinated process improvement initiatives across multiple departments in order to streamline company procedures.
  • Identified process inefficiencies and created process maps to document as-is and to-be processes.
  • Created process improvement proposals and coordinated with department managers to implement changes.
Certifications
  • Six Sigma Black Belt
  • Lean Six Sigma Green Belt
  • Certified Process Manager
Skills

Industry Knowledge: Workflow, Change Management, Project Management, Process Improvement
Technical Skills: Jira, Pendo, Trello, Google Analytics, Google Docs, Google Sheets, Google Drive, Google Maps, Slack
Soft Skills: Communication, Leadership, Teamwork, Collaboration, Problem Solving, Time Management, Self-Motivation

How to Write a Process Manager Resume

Here’s how to write a process manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will read. And they’re the best way to showcase your experience and qualifications.

So it’s important to use them to their full potential. And that means using them to describe your responsibilities and achievements in a clear and concise way.

For example, rather than saying you “managed project timelines,” you could say you “managed timelines for 15+ projects across five departments, ensuring all deadlines were met and budgets were maintained.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Related: What Is a Process Manager? How to Become One

Identify and Include Relevant Keywords

ATS programs use applicant tracking systems (ATS) to help manage the influx of resumes that they receive. These programs search through your resume for specific keywords related to the job opening. If your resume doesn’t have enough of the right keywords, the ATS might filter out your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your resume. You can find a list of common process manager keywords below:

  • Process Management
  • Process Improvement
  • Business Process Improvement
  • Lean Six Sigma
  • Business Process
  • Project Management
  • Cross-functional Team Leadership
  • Project Planning
  • IT Management
  • Six Sigma
  • Process Redesign
  • Quality Management
  • Change Management
  • Manufacturing
  • Operations Management
  • Software Development Life Cycle (SDLC)
  • Strategic Planning
  • SQL
  • Scrum
  • Business Analysis
  • Java
  • Kaizen
  • Team Leadership
  • Business Process Mapping
  • Business Strategy
  • Management
  • Microsoft Project
  • Business Transformation
  • Project Management Office (PMO)
  • Microsoft Access

Showcase Your Technical Skills

In order to be successful in this role, it is essential that process managers are proficient in a variety of technical systems and procedures. Recruiters are looking for process managers who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that process managers are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.

Related Resume Examples

Previous

Administrative Assistant Resume

Back to Resume
Next

Psychotherapist Resume Example & Writing Guide