Career Development

What Does a Program Assistant Do?

Learn more about what it takes to succeed as a program coordinator, the skills you'll need to become one, and what you can expect on the job.

Program assistants are the behind-the-scenes workers of many organizations. They commonly work with programs that help people in some way, such as job training or financial assistance. Their duties may include anything from scheduling classes and events to managing paperwork and supplies.

Program assistants often have a lot of responsibility on their shoulders—they’re expected to not only manage day-to-day operations but also ensure that everything runs smoothly and according to plan. This can be a tall order, especially when dealing with large groups of people who all have different needs and expectations.

Program Assistant Job Duties

A program assistant typically has a wide range of responsibilities, which can include:

  • Organizing and planning meetings, conferences, and events
  • Maintaining databases of donors and prospective donors for organizations
  • Providing information about available services to clients, answering questions about procedures, and explaining forms and paperwork
  • Coordinating events such as galas or conferences by working with event planners, designers, catering companies, and other staff members
  • Organizing and maintaining office supplies and equipment inventory, ordering supplies when necessary
  • Performing clerical tasks such as typing letters, filing documents, answering phones, and greeting visitors
  • Preparing presentations using presentation software such as Microsoft PowerPoint or Apple Keynote
  • Answering phones, accepting deliveries of packages, and processing incoming mail
  • Preparing reports on program activities and outcomes for management review, as well as processing payments from donors or other sources

Program Assistant Salary & Outlook

Program assistants’ salaries vary depending on their level of education, years of experience, and the type of program they are working in. They may also earn additional compensation in the form of overtime.

  • Median Annual Salary: $41500 ($19.95/hour)
  • Top 10% Annual Salary: $60500 ($29.09/hour)

The employment of program assistants is expected to grow much faster than average over the next decade.

Demand for these workers is expected to increase as organizations hire more program assistants to handle an increasing number of tasks, such as processing data and communicating with clients via social media. In addition, demand will likely continue to come from healthcare providers, which employ a large share of program assistants.

Program Assistant Job Requirements

A program assistant typically needs to have the following qualifications:

Education: Most program assistants have at least a bachelor’s degree. Some employers prefer to hire candidates who have a master’s degree. A program assistant’s degree can be in a variety of disciplines, including computer science, information technology, business administration or a related field.

Training & Experience: Most program managers will receive on-the-job training in their new role. This training will help the program manager learn the specific software and processes the organization uses. It will also help the program manager learn more about the organization’s mission and goals.

Certifications & Licenses: Program assistants are not required to obtain a certification or license. However, employers may prefer applicants who have one, as it demonstrates a commitment to excellence and the ability to work independently.

Program Assistant Skills

Program assistants need the following skills in order to be successful:

Organization: Organization is another skill that can be useful for program assistants. This is because they often have many tasks to complete in a day and keeping track of all their responsibilities can help them complete their work on time. Being organized can also help them save time by allowing them to find the information they need quickly.

Communication: Program assistants communicate with students, faculty and other staff members on a daily basis. They use verbal and written communication skills to relay messages, answer questions and provide information. Effective communication skills can help you build relationships with others and encourage collaboration.

Time management: Time management is another skill that program assistants use to complete their work on time. Program assistants often have multiple responsibilities, so it’s important for them to manage their time effectively to complete all of their tasks. This can include setting aside time to complete administrative tasks, such as filing paperwork, and setting aside time to complete program-related tasks, such as leading a group activity.

Computer skills: Computer skills are also important for program assistants. You may need to create presentations, update websites and manage databases. Having strong computer skills can help you complete your job duties efficiently.

Attention to detail: Program assistants often have to follow specific instructions and complete tasks accurately. Attention to detail can help you complete tasks correctly and ensure that you meet the expectations of your supervisors and colleagues. It can also help you notice any potential issues that may affect the success of a program.

Program Assistant Work Environment

The work environment for a program assistant can vary greatly, depending on the type of program they work in. Some program assistants work in an office setting, while others may work in the field, visiting clients or conducting interviews. The work can be demanding and challenging, but it can also be very rewarding. Program assistants must be able to work independently and have excellent organizational skills. They must also be able to handle confidential information.

Program Assistant Trends

Here are three trends influencing how program assistants work. Program assistants will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Remote Work

The growth of remote work is a trend that is quickly gaining popularity among businesses and employees alike. This is due to the many benefits that it offers, such as reduced costs, increased productivity, and a better work-life balance.

As more and more companies adopt remote work policies, program assistants will need to be able to work effectively without being in the office. This requires strong communication skills, as well as the ability to manage time effectively and stay organized.

More Focus on Project Management

Project management is becoming an increasingly important skill for professionals in all industries. This is because projects are becoming larger and more complex, which means that they require more oversight and coordination.

Program assistants can capitalize on this trend by developing their project management skills. This includes things like planning, organizing, and managing resources. In addition, program assistants should also focus on learning how to communicate effectively with team members and stakeholders.

Greater Use of Technology

Technology is playing an ever-increasing role in the workplace, and this is especially true for program assistants. As technology becomes more prevalent, program assistants will need to learn how to use it to their advantage.

This includes learning how to use software programs to help them with tasks such as scheduling meetings, creating presentations, and managing calendars. In addition, program assistants should also be familiar with social media platforms, which are often used for marketing purposes.

How to Become a Program Assistant

A program assistant career can be a great way to get your foot in the door of the business world. As a program assistant, you’ll have the opportunity to work with a variety of people and learn about different industries. You’ll also gain experience working on projects from start to finish, which will help you develop important skills like problem solving and critical thinking.

To become a program assistant, you’ll need to have strong organizational skills and be able to handle multiple tasks simultaneously. It’s also important to be able to work well under pressure and meet deadlines. If you want to move up the ladder, you can specialize in a particular area, such as human resources or marketing.

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