Career Development

What Does a Property Administrator Do?

Find out what a property administrator does, how to get this job, and what it takes to succeed as a property administrator.

Property administrators are responsible for overseeing the day-to-day operations of commercial or residential properties. They commonly work with landlords to ensure that their properties are well maintained and in good condition at all times.

Property administrators may also be responsible for managing other employees who help maintain the property, such as janitors or groundskeepers. In addition to ensuring that the property is clean and safe, they may also be tasked with handling any issues that arise during a tenant’s stay—such as repairs or complaints about noise or odors.

Property Administrator Job Duties

A property administrator typically has a wide range of responsibilities, which can include:

  • Overseeing maintenance of common areas such as lobbies, stairwells, hallways, and recreational facilities
  • Managing the physical inventory of all assets owned by the company
  • Performing real estate appraisals to determine the value of company assets
  • Coordinating with insurance companies to ensure that all assets are covered by appropriate policies
  • Coordinating with contractors to complete repairs or renovations of damaged or outdated assets
  • Analyzing financial reports to track the performance of investment properties
  • Preparing lease agreements for new tenants, renewing existing leases, and terminating leases when necessary
  • Preparing reports about building maintenance issues and updating maintenance schedules based on the findings
  • Coordinating with architects and contractors for renovations or construction projects

Property Administrator Salary & Outlook

Property administrators’ salaries vary depending on their level of education, years of experience, and the size and location of the property. They may also earn additional compensation in the form of bonuses.

  • Median Annual Salary: $60,500 ($29.09/hour)
  • Top 10% Annual Salary: $122,000 ($58.65/hour)

The employment of property administrators is expected to grow at an average rate over the next decade.

Property administrators will be needed to oversee the operations of real estate projects, such as office buildings and shopping centers, as construction activity increases. However, automation may limit the need for property administrators in some industries. For example, software can help property administrators track and analyze data, which may reduce the need for these workers to conduct this type of analysis manually.

Property Administrator Job Requirements

The following are some of the requirements that are often needed to become a property administrator:

Education: Property administrators are typically required to have a minimum of a bachelor’s degree in real estate, property management, business administration or a related field. Some employers may accept candidates with a high school diploma or GED certificate.

Training & Experience: Most property administrators learn the specific skills and knowledge related to their role while on the job. Training may include shadowing current property administrators or learning from other property management professionals. Training may also include learning about the property’s specific systems and procedures.

Certifications & Licenses: While certifications are not usually a requirement for property administrator roles, they can help you compete against other candidates and demonstrate your skills and qualifications to prospective employers. Certifications can also allow you to expand your opportunities to advance your career.

Property Administrator Skills

Property administrators need the following skills in order to be successful:

Organization: Organization is a crucial skill for property administrators, as they often have many tasks to complete each day. Having strong organizational skills can help them prioritize their work and ensure they complete all of their duties. Property administrators may also need to organize files and documents, so having organizational skills can help them keep their records in order.

Communication: Communication is the act of conveying information through speech, writing or other methods. As an administrator, you may be responsible for communicating with a variety of people, including other administrators, contractors, suppliers and residents. Effective communication can help you convey information clearly and answer questions. It can also help you build relationships with others and foster a positive work environment.

Time management: Time management is the ability to plan and execute tasks in a timely manner. As an administrator, you may be responsible for overseeing multiple projects at once. Having strong time management skills can help you prioritize your tasks and ensure you complete them in a timely manner.

Problem-solving: Problem-solving skills allow you to identify issues, develop solutions and implement them. As an administrator, you may be responsible for resolving issues that arise in your building. For example, if a resident’s apartment floods, you may be the first person they contact. Your problem-solving skills can help you identify the issue, find a solution and communicate it to the resident.

Computer skills: Computer skills are essential for property administrators, as they often use computers to complete their work. Computer skills can include knowledge of software programs, typing speed and accuracy and the ability to use a mouse and other computer peripherals.

Property Administrator Work Environment

Property administrators work in a variety of settings, including office buildings, shopping malls, hospitals, and factories. They typically work regular business hours, although they may be required to work evenings or weekends to attend meetings or open houses. Some property administrators travel to different properties to conduct inspections or meet with clients. The work can be stressful, as property administrators must juggle the needs of multiple clients and meet deadlines. However, most property administrators find the work to be challenging and rewarding.

Property Administrator Trends

Here are three trends influencing how property administrators work. Property administrators will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of the Self-Storage Industry

The self-storage industry is growing rapidly, as more and more people are realizing the benefits of having extra space to store their belongings. This trend is likely to continue in the future, as more and more people move into urban areas where space is limited.

Property administrators can take advantage of this trend by becoming experts in self-storage management. This will allow them to provide better service to their customers and help them maximize the use of their storage units.

More Focus on Customer Service

As the economy continues to improve, businesses are placing a greater emphasis on customer service. This means that property administrators will need to focus on providing excellent customer service in order to keep their tenants happy.

To be successful in this area, property administrators will need to be able to understand the needs of their tenants and provide solutions that meet those needs. They will also need to be good at problem solving and have strong communication skills.

Greater Use of Technology

Technology is playing an increasingly important role in the real estate industry. Property administrators who are able to utilize technology effectively will be able to save time and money while improving the quality of their work.

Some of the ways that technology can be used in property administration include using software to manage tenant records, automate tasks, and track maintenance requests. In addition, many property managers are now using social media to connect with tenants and promote their properties.

How to Become a Property Administrator

A career as an property administrator can be rewarding in many ways. It offers the opportunity to work with a variety of people and businesses, learn about real estate and construction, and help make important decisions that affect the lives of others.

To be successful in this field, you need to have strong organizational skills, be able to handle multiple tasks simultaneously, and be able to work independently. You should also be comfortable working with computers and have a good understanding of Microsoft Office programs.

Related: How to Write a Property Administrator Resume

Advancement Prospects

A property administrator can advance to a property manager position. A property manager is responsible for the overall operation of a property, including such things as marketing, maintenance, and security. A property manager may also be responsible for hiring, training, and supervising staff. In larger organizations, a property administrator may advance to a position such as director of property management or vice president of real estate.

Property Administrator Job Description Example

At [CompanyX], we are a team of professionals who manage a large portfolio of properties. We are looking for an experienced Property Administrator to join our team. The Property Administrator will be responsible for a wide range of administrative and clerical tasks. He or she will be the first point of contact for tenants, owners, and vendors, and will be responsible for maintaining accurate records, preparing reports, and handling a variety of other tasks. The ideal candidate will be highly organized, detail-oriented, and have excellent communication and customer service skills.

Duties & Responsibilities

  • Serve as the primary point of contact for all property-related matters
  • Handle all aspects of tenant relations, including but not limited to: lease administration, rent collection, maintenance requests, and move-ins/move-outs
  • Prepare and distribute monthly financial reports to ownership detailing income and expenses
  • Maintain accurate records of all property transactions using Yardi or similar software
  • Process invoices and track payments in accordance with company procedures
  • Monitor compliance with city, state, and federal regulations and make recommendations for updates to management
  • Conduct regular site inspections to ensure that the property is being well-maintained and that any necessary repairs are being made in a timely manner
  • Serve as the liaison between tenants and vendors, coordinating service calls and scheduling work as needed
  • Negotiate and execute vendor contracts within established guidelines
  • Develop and implement marketing plans to maximize occupancy and rental rates
  • Prepare and present proposals for capital improvements to ownership
  • Perform other duties as assigned by management

Required Skills and Qualifications

  • Bachelor’s degree in business, real estate, or related field
  • 5+ years experience in property administration, management, or a related role
  • Working knowledge of state and federal fair housing laws
  • Excellent communication, customer service, and interpersonal skills
  • Proficient in Microsoft Office, with aptitude to learn new software and systems
  • Strong time-management and organizational skills

Preferred Skills and Qualifications

  • Master’s degree in business, real estate, or related field
  • 7+ years experience in property administration, management, or a related role
  • Working knowledge of QuickBooks or similar accounting software
  • Experience developing and implementing policies and procedures
  • Leadership experience

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