20 Proscribe Interview Questions and Answers

Proscribe is a medical scribe company that helps to improve the lives of providers and their patients through telehealth medical scribes. They are a company that is always looking for new and innovative ways to improve their services and they are always looking for talented and ambitious individuals to join their team.

If you are interested in working for Proscribe, then you should definitely be prepared to answer some company specific interview questions. In this article, we will give you some examples of Proscribe interview questions that you may be asked during your interview.

Proscribe Interview Process

The interview process at Proscribe is fairly simple and straightforward. After applying online, candidates will be asked to complete a series of recorded video interviews. These interviews will be timed and will cover a variety of topics related to the position. Following the completion of the video interviews, candidates will be given a typing test to assess their speed and accuracy. Finally, candidates will participate in a phone interview with a member of the Proscribe team.

1. Tell me about a time you had to deal with conflict in the workplace, how did you handle it?

This question is an opportunity to show your problem-solving and conflict resolution skills. When answering this question, it can be helpful to think of a specific situation where you had to resolve a conflict with a coworker or manager.

Example: “I once worked for a company that was growing quickly. This growth led to some confusion about who was responsible for what tasks. I noticed my coworkers were having trouble figuring out their roles in the organization. So, I organized a meeting with all of our managers to discuss how we could better support each other. We came up with a plan to divide responsibilities based on our strengths and weaknesses. After implementing these changes, everyone felt more confident in their roles.”

2. What is your favorite part of being a medical scribe?

This question is your opportunity to show the interviewer that you enjoy working as a scribe and why. You can also use this question to explain how you would make yourself stand out from other candidates.

Example: “My favorite part of being a medical scribe is helping providers communicate with their patients. I love seeing the relief on a patient’s face when they realize that their provider understands them and wants to help them feel better. As a medical scribe, I am able to provide support for providers so they can focus on treating their patients.”

3. Are you comfortable working on holidays?

Proscribe is open 24/7, 365 days a year. They ask this question to make sure you are comfortable working on holidays and late nights. If you have experience working these hours, it can help your case.

Example: “I am very comfortable working on holidays. In my last position, I worked every holiday for the past three years. I understand that sometimes patients need medical attention even when it’s not business hours. I’m happy to work any shift or time of day if needed.”

4. What are some of your strengths and weaknesses?

This question is a common one in interviews, and it’s important to be honest about your strengths and weaknesses. When answering this question, think of two or three things you’re good at and two or three things you need to improve on.

Example: “I am very organized and detail-oriented, which makes me great at following instructions and keeping track of information. I also have excellent communication skills, so I’m able to relay information clearly to my team members. However, I do sometimes get overwhelmed by large amounts of information, so I try to take breaks when needed.”

5. Why do you want to work at ProScribe?

This question is an opportunity to show your interest in the company and its values. When answering, it can be helpful to mention a specific aspect of ProScribe that you admire or something about the company that attracted you to apply for the position.

Example: “I want to work at ProScribe because I am passionate about helping people through telehealth technology. The idea of being able to help patients who may not have access to healthcare due to their location excites me. I believe my skills as a medical scribe would be beneficial to the team here at ProScribe.”

6. What is your experience with electronic health records (EHRs)?

EHRs are a common part of the medical industry, and employers may ask this question to see if you have experience with their specific EHR system. If they do, it’s important to mention your experience and how comfortable you are using it. If they don’t use an EHR, explain that you’re familiar with other systems and can learn new ones quickly.

Example: “I’ve worked in several different hospitals where we used different electronic health record (EHR) systems. I’m very comfortable working with any EHR system, as long as there is training available for me to get up to speed on it. In my last position, I was responsible for entering patient information into the EHR system and making sure all data was accurate.”

7. How would you describe yourself as a team member?

This question is a great way to learn more about the applicant’s personality and how they interact with others. It can also help you determine if they would be a good fit for your team. When answering this question, it can be helpful to describe yourself as a team member in relation to other people or groups.

Example: “I am an extremely dedicated team member who always puts my patients first. I have worked on many teams throughout my career, and I know that teamwork is essential to success. I believe that everyone has something unique to offer, so I try to make sure everyone feels valued and appreciated.”

8. Do you have any previous experience or training regarding healthcare documentation?

This question is a great way to determine if you have the necessary skills and knowledge to succeed in this role. If you don’t, it’s important to let the interviewer know what steps you plan on taking to gain these skills.

Example: “I do not have any formal training or experience with medical documentation, however I am eager to learn. In my previous position as an administrative assistant, I was responsible for managing multiple projects at once, which required me to develop strong organizational and time management skills. I believe that these skills will help me adapt to this new role.”

9. Describe a time when you had to work with a difficult physician. How did you manage the situation?

This question can help the interviewer understand how you handle conflict and challenges. Use your answer to highlight your problem-solving skills, communication skills and ability to work with others.

Example: “I once worked for a physician who was very demanding of his scribes. He would often yell at us when we made mistakes or if he didn’t like our work. I learned that it’s important to always be respectful to everyone, so I started asking him questions about what he needed from me instead of just doing my job. This helped him realize that I wanted to do well in my role and learn more about telehealth medical scribing.”

10. Have you ever worked under pressure? If so, what was the situation and how did you handle it?

This question is a great way to determine how well you can handle pressure and perform under stress. When answering this question, it’s important to be honest about your experience with working under pressure and provide specific examples of how you handled the situation successfully.

Example: “I have worked under pressure many times throughout my career as a medical scribe. One time in particular was when I had to transcribe for two doctors at once during an emergency surgery. The doctors were both talking at the same time, so I had to listen carefully and write down everything they said. It was stressful, but I managed to get through it by focusing on what I needed to do.”

11. We are looking for someone who can be 100% focused during their shift, do you think that this position is something you could commit to?

This question is a great way to determine if the candidate will be able to perform well in this position. It’s important that you are able to work independently and stay focused during your shift, so it’s best to answer honestly about your ability to do so.

Example: “I am very committed to my work and I think that being a medical scribe would be an excellent opportunity for me to help others while also developing my skills as a writer.”

12. Give an example of a time when you had to make an important decision without consulting others first. How did you decide what to do?

This question is a great way to show your problem-solving skills and ability to make decisions on your own. When answering this question, it can be helpful to explain the steps you took to come to your decision.

Example: “When I was in college, my professor asked us to write an essay about what we would do if we were suddenly put in charge of our class for one day. At first, I thought that I would ask my classmates for their opinions, but then I realized that they might not have all the information I had. So, I decided to think through the situation myself. I imagined how each student behaved in class and wrote down some ideas.”

13. What sort of support system do you have that will help you balance work life and personal life?

The interviewer may want to know how you plan to balance your responsibilities as a scribe with the rest of your life. Describe any strategies or resources that have helped you in the past and explain why they were effective.

Example: “I have a very supportive family who helps me stay on track when I’m working long hours. In my last position, I also had a great mentor who was always willing to answer questions and provide support. Having these people in my life has been instrumental in helping me succeed.”

14. In what ways do you interact with patients outside of documenting patient encounters?

This question can help the interviewer understand how you interact with patients and their families. It can also show them your communication skills, empathy and ability to work as part of a team.

Example: “I always make sure that I introduce myself to each patient’s family members or caregivers before beginning my documentation. This helps me get to know the patient better and makes it easier for me to remember details about their care when interacting with their loved ones. I also try to speak directly to the patient whenever possible so they feel more comfortable and have an opportunity to ask questions.”

15. Have you heard of SOAP notes? How do they differ from progress notes?

SOAP notes are a common type of medical documentation that many healthcare providers use. The interviewer may ask this question to see if you have experience with SOAP notes and how they differ from other types of progress notes. In your answer, try to explain what SOAP notes are and why they’re important in the medical field.

Example: “I’ve heard of SOAP notes before but I haven’t had much experience using them. From my understanding, SOAP notes are used for documenting patient information during an appointment or visit. Progress notes are similar to SOAP notes, however, they’re typically used when there is no physician present at the time of the note taking.”

16. How would you go about explaining a complicated process to a patient?

This question is a great way to assess your communication skills and how you can help others understand complex processes. When answering this question, it’s important to show that you have the ability to break down information into simple terms for patients or other individuals who may not be familiar with medical terminology.

Example: “I would first ask them if they had any questions about what I was saying. If they didn’t, I would explain the process in as much detail as possible while still making sure to use language that they could understand. If they did have questions, I would answer them thoroughly so that they understood everything.”

17. What were your grades like in high school and college?

Interviewers may ask this question to get a better idea of your academic background and how it relates to the job. If you have any relevant certifications or degrees, be sure to mention them as well.

Example: “I graduated from high school with an A average and was accepted into my state’s top university where I earned my bachelor’s degree in business administration. While working toward my degree, I completed several medical scribe training courses that helped me prepare for my career.”

18. Do you have any certifications that you think would benefit you in this role?

Proscribe is looking for candidates who have certifications that show their dedication to the medical field. If you have any certifications, be sure to mention them in your answer.

Example: “I am currently working on my Certified Medical Scribe certification through the National Association of Healthcare Business Professionals. I think this certification would benefit me in this role because it shows my commitment to being a professional scribe and learning more about telehealth.”

19. How do you define success?

This question is a great way to learn more about the applicant’s personal values and how they apply them in their professional life. It can also help you determine whether or not your company culture aligns with that of the applicant.

Example: “Success for me is being able to achieve my goals while helping others do the same. I believe that if we all work together, we can make this world a better place. In my previous role as a medical scribe, I was able to help providers deliver excellent care to their patients while also achieving my own career goals.”

20. Can you tell me about a time when you felt challenged by a job? How did you overcome it?

This question is a great way to learn more about how you respond to challenges. When answering this question, it can be helpful to think of a time when you faced a challenge and overcame it.

Example: “When I first started as a medical scribe, I was nervous about making mistakes or forgetting something important. However, my supervisor helped me understand that everyone makes mistakes, but the most important thing is learning from them. Now, if I make a mistake, I try to remember what I did so I don’t repeat it in the future.”