Public Area Attendant Resume Example & Writing Guide

Use this Public Area Attendant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

An public area attendant is an essential part of the team that keeps a business running smoothly. They’re on the front lines, interacting with customers and helping them feel welcome and secure. If you’re looking for a job that gives you the opportunity to interact with a wide range of people on a regular basis, consider applying for an public area attendant position.

Here are some tips and an example for writing a great public area attendant resume that hiring managers will love.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Hardworking and reliable public area attendant with more than five years of experience in the hospitality industry. Demonstrates a commitment to providing excellent customer service and ensuring a clean and safe environment for guests. Eager to join a team that shares my dedication to delivering exceptional service.

Carl Hayden Community High School Jun '08
High School Diploma
Company A, Public Area Attendant Jan '17 – Current
  • Provided guest service in public areas such as the lobby, restaurant, and conference rooms; assisted with setup of events and meetings.
  • Answered phones, opened/closed doors for guests, delivered messages to appropriate personnel, and performed other duties as assigned by management.
  • Maintained cleanliness of work area(s) and building common areas including restrooms, lobbies, hallways etc., following all safety regulations.
  • Assisted with special projects or assignments when directed by management and completed daily job tasks on time according to established deadlines.
  • Followed company policies & procedures at all times while performing job responsibilities and adhered to dress code standards during business hours (business casual).
Company B, Public Area Attendant Jan '12 – Dec '16
  • Cleaned and sanitized restrooms, including sweeping and mopping floors, emptying trash cans and cleaning mirrors
  • Swept sidewalks in front of building to ensure a clean entrance for customers
  • Collected recyclable materials from recycling bins and disposed of them properly at the end of each shift
  • Kept vending machines stocked with snacks, drinks and other items as needed by customers
  • Maintained an organized supply closet that contained paper towels, toilet paper, hand soap and more
Company C, Housekeeping Associate Jan '09 – Dec '11
  • Cleaned and sanitized guest rooms, bathrooms, and common areas in accordance with established hotel standards.
  • Stocked supplies such as linens, towels, and toiletries in guest rooms and bathrooms.
  • Performed deep cleaning tasks such as shampooing carpets and upholstery, cleaning windows and mirrors, and polishing furniture.

Industry Knowledge: Housekeeping, Cleaning, Laundry, Vacuuming, Trash Removal
Technical Skills: Microsoft Office Suite, Samsung Tablet, Dell Laptop
Soft Skills: Communication, Time Management, Organization, Cleaning, Cleaning, Cleaning

How to Write a Public Area Attendant Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, action-oriented language. Rather than saying you “cleaned hotel rooms,” you could say you “cleaned 15 hotel rooms per hour, ensuring they were spotless and ready for new guests.”

The second bullet point is much stronger because it provides specific details about what you did and how you did it. It also includes a quantifiable measure of your work—15 rooms per hour—which makes it easy for a recruiter or hiring manager to understand your level of experience.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will go through an applicant tracking system (ATS). This program will scan your resume for certain keywords related to the position you’re applying for. If your resume doesn’t have enough of the right terms, the ATS might automatically reject your application.

To increase your chances of getting an interview, you should use keywords throughout all sections of your resume. Here are a few examples:

  • Hospitality
  • Teamwork
  • Food & Beverage
  • Customer Service
  • Time Management
  • Communication
  • Organization Skills
  • Multitasking
  • Hotel Management
  • Public Speaking
  • Customer Satisfaction
  • Event Planning
  • Social Media
  • Cashiering
  • Microsoft Access
  • Research
  • Marketing
  • Phone Etiquette
  • Critical Thinking
  • Waiting Tables
  • Leadership
  • Problem Solving
  • Public Health
  • Negotiation
  • Event Management
  • First Aid
  • Restaurant Management
  • Marketing Strategy
  • Research
  • Sales

Showcase Your Technical Skills

As a public area attendant, you will be responsible for cleaning and maintaining public areas in a variety of settings, such as hotels, office buildings, and schools. To do your job effectively, you will need to be familiar with a variety of cleaning equipment and products, as well as the proper procedures for using them. Additionally, you will need to be able to use technology to keep track of your work, such as cleaning schedules and inventory levels.


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