Resume

Quality Assurance Specialist Resume Example & Writing Guide

Use this Quality Assurance Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Quality assurance is a critical part of any successful business, ensuring that the products and services you deliver are of high quality. As a quality assurance specialist, you’ll be tasked with identifying and resolving issues before they become problems for your company or clients.

If you’re ready to take on a new role in a fast-paced environment where you can make a tangible difference every day, then you’ll need a resume that showcases your skills and experience in this field. Follow these tips and resume example to write a stellar QA specialist resume that hiring managers will love.

Jennifer Thomas
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Quality assurance specialist with over 10 years of experience in the technology industry. Proven ability to develop and implement rigorous test plans and ensure product quality across multiple platforms. Driven by a passion for customer satisfaction and a dedication to eliminating defects.

Education
University of Illinois at Urbana-Champaign Jun '10
B.S. in Chemistry
Experience
Company A, Quality Assurance Specialist Jan '17 – Current
  • Led the development of a comprehensive quality management system for an international manufacturing company, including training and implementation of ISO 9001:2015 Quality Management System requirements.
  • Developed and implemented new processes to improve product quality control in order to meet customer expectations and reduce warranty costs by over $1 million annually.
  • Conducted root cause analysis on all non-conformances identified during internal audits as well as customer complaints, resulting in corrective actions that reduced rework/rework by 50%.
  • Identified opportunities to increase efficiency through process improvement initiatives, reducing cycle time by 20% while increasing throughput by 10%.
  • Managed a team of 5 employees responsible for ensuring compliance with regulatory standards such as FDA 21 CFR Part 11 Electronic Records Integrity, GMP Good Manufacturing Practices, etc..
Company B, Quality Assurance Specialist Jan '12 – Dec '16
  • Worked with the sales team to ensure that all new products met quality standards before being released to the public
  • Conducted regular inspections of production equipment and made necessary repairs as needed, saving company over $5K in annual maintenance costs
  • Ensured that all safety procedures were followed at all times; identified potential hazards and corrected them before they became a problem
  • Supervised testing of finished product for quality assurance purposes, ensuring that it met company standards 100% of the time
  • Managed inventory levels by conducting regular stock checks and ordering more supplies when necessary
Company C, Quality Control Inspector Jan '09 – Dec '11
  • Inspected incoming raw materials and finished products to ensure compliance with specifications.
  • Conducted in-process inspections during production to identify and correct potential quality issues.
  • Performed final inspections of products prior to shipment to customers.
Certifications
  • Certified Manager of Quality/Organizational Excellence
  • ASQ Certified Six Sigma Black Belt
  • Certified Quality Auditor
Skills

Industry Knowledge: Software Testing, Quality Control, QA, UAT, SDLC, Bug Reporting
Technical Skills: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Microsoft Office Suite, WordPress
Soft Skills: Communication, Creativity, Attention to Detail, Time Management, Research

How to Write a Quality Assurance Specialist Resume

Here’s how to write a quality assurance specialist resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “conducted quality assurance audits,” you could say you “conducted 10+ audits of client websites, identifying 15+ violations of Google’s Quality Guidelines and resulting in $10K+ in savings for client.”

The second bullet point is much stronger because it provides specific details about what you did, how many violations you found, and how much money you saved the client.

Identify and Include Relevant Keywords

When you apply for a quality assurance specialist role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for certain terms related to the job, like “quality control” or “auditing,” in order to determine whether your skills and experience are a match for the job you’ve applied to. If you don’t have enough of the right keywords on your resume, the ATS might automatically reject your application.

To increase your chances of getting noticed, use this list of common quality assurance keywords as a starting point to help you add relevant terms to your resume:

  • Quality Assurance
  • Quality System
  • Regulatory Affairs
  • Good Manufacturing Practice (GMP)
  • Quality Control
  • Validation
  • U.S. Food and Drug Administration (FDA)
  • Quality Management
  • Standard Operating Procedure (SOP)
  • Lean Manufacturing
  • Software Quality Assurance
  • Quality Auditing
  • Software Development Life Cycle (SDLC)
  • Root Cause Analysis
  • Agile Methodologies
  • Auditing
  • Quality Improvement
  • Change Management
  • Microsoft Access
  • ISO Standards
  • Regulatory Requirements
  • Failure Mode and Effects Analysis (FMEA)
  • Inspection
  • Operating Systems
  • Six Sigma
  • ISO 13485
  • Good Clinical Practice (GCP)
  • Laboratory Information Management System (LIMS)
  • Good Manufacturing Practice (GMP)
  • Software Testing

Showcase Your Technical Skills

As a quality assurance specialist, you are responsible for ensuring that the products and services your company provides meet the highest standards of quality. In order to do this, you need to be proficient in the use of a variety of quality assurance tools and systems.

Some of the programs and systems that quality assurance specialists are typically expected to be proficient in include: quality management software, laboratory information management systems, ICPMS data acquisition software, and LIMS. Additionally, quality assurance specialists need to be familiar with regulatory requirements and quality assurance standards related to their industry.

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